South Australian Traineeships

Success and Wellbeing Services

As part of our contract with Skills SA, ACCM College has partnered with Interskills, one of six Success and Wellbeing Services in South Australia.

What does a Success and Wellbeing Services (SWS) organisation do?

Supporting students and Trainees across the full range of possible needs take experience and expertise.

While ACCM has decades of experience supporting students, the SWS is there to help.

Success and Wellbeing Services (SWS) provides individualised support to students with barriers to training through a case management model.

SWS aims to increase completions of vocational education and training (VET) courses by students with complex support needs and assist students to transition to further study or employment.

Success and Wellbeing Services assists students to stay in training and complete their qualification by:

• helping them to navigate the training system
• addressing life issues interfering with training
• addressing study skill support needs
• obtaining supports available in the community

While support for students to develop their study skills can be provided, Success and Wellbeing Services does not provide Language, Literacy and Numeracy training.

Supports can also be provided for a wide range of specific issues that you may be facing, including:

• Family issues
• Domestic violence
• Housing and homelessness
• Interactions with the justice system
• Financial stress
• Mental health and other disability issues
• Study skills development
• In-class support needs
• Transitioning into an adult learning environment from school or after not studying for a long time
• Transitioning into work after study (post-course support is available for up to 3 months)

ACCM College will set up an Introductory session 

As part of the onboarding process, ACCM College will send you an invitation to meet a representative from Interskills.

We will send you a direct link (via MS Teams) to attend virtually.  Don't worry, if you haven't used MS Teams before we will help you.

You will have a chance to learn all about the many things Interskills can do for you.

While this introductory session is not mandatory, we hope all students attend to ensure they know about all the support they are entitled to under a South Australian Skills SA program.

Interskills really wants to hear directly from you too

The Interskills team want to share information about their services and processes directly with Trainees as soon as possible.

These caring and qualified individuals are always ready to help you, and we highly encourage you to reach out now to introduce yourself and let them know about any special needs you may want their assistance with.

You can contact Alision directly at Alison.Jutilane@interskills.edu.au or call 1800 779 574 to introduce yourself.

ACCM College is also able to contact Interskills on your behalf (upon your request) and set up a meeting with one of their team to discuss your individual circumstances and support needs.

Below are a variety of links to mental health services and resources for people around Australia.

• Mental health services for young people ages 12-25 at Headspace and Brave Online
• Mental health services for adults at Beyond Blue and Lifeline
• Mental health services for First Nations Peoples at Reimagine Today, Link Up and Yarn Safe at Headspace
• Mental health services for LGBTQI+ people at Acon and Qlife
• The Alcohol and Drug Information Service (ADIS) is a confidential telephone counselling, information and referral service for the general public, concerned family and friends, students and health professionals.

Visit Health Direct to discover other services in your area.

For assistance 24/7 mental health assistance, call Beyond Blue on 1300 22 4636.

Suicide Call Back Service is a nationwide service that provides free telephone, video and online counselling 24/7. Call 1300 659 467 or go to Suicide Call Back Service online chat and video counselling.

The SA Mental Health Triage Service operates 24/7. This service:

• is the main point of access to state funded mental health services
• can provide advice and information in a mental health emergency or crisis situation
• is staffed by mental health clinicians
• will assess and refer to acute response teams where appropriate.
  
  

For further information and other links for mental health services specific to your needs and local area, visit SA Mental Health Services. 

 For further resources for young people (aged 16-24 years), visit SA Children, Adolescents and Youth Mental Health Services.

Below are some links to helpful resources for people with disabilities.

Disability Employment Service (DES) providers can help if you’re looking for work or have a job placement.

If you’re looking for work, a DES provider can help you:

• Get ready to work
• Train in specific job skills
• Write your resumé
• Train in interview skills
• Look for jobs that suit you

Visit sa.gov.au for an extensive list of disability support information specific to your area. 

Visit Department of Human Services for information on helping with Financial Hardships (including interest free loans)

If you are having trouble paying household bills, getting food on the table or paying your rent or mortgage, there are services that can help.

This includes interest free loans and financial counselling

Visit Mission Australia to locate local services, resources and information. Mission Australia can help with:

• Finding safe and affordable housing
• Emergency relief
• Support for disadvantaged children
• Assistance with budgeting tools and debt reduction techniques
• Gambling counselling

The Salvation Army can provide financial counselling and assist in finding services and other support. 

If you or someone you know is experiencing financial stress, there are services that can help, visit sa.gov.au You might be able to access:

• food vouchers
• chemist vouchers
• transport vouchers
• help with rent or accommodation costs
• help toward the cost of bills
• material help, such as food hampers or clothing, and sometimes cash.

Find your bank's financial difficulty contact details at the Australian Banking Association

The Financial Counsellors’ Association provides free confidential support if you are experiencing financial difficulty. Call 1800 007 007 Monday to Friday 9.30am – 4.30pm.

Visit Gambling Help Online for counselling, information and support 24/7.

Visit the Australia Institute of Family Studies for:

• Links to online counselling
• Links to find help in your state or territory
• Get information and support for friends and family
• Get information about how to talk with someone about their gambling 

You can also visit Office for Problem Gambling for links to useful resources and information in South Australia.

Visit the NDIS website to read about the Hearing Services Program and find out if you meet the eligibility criteria. 

Deaf Connect offers information regarding:

• Education (Learning Australian Sign Language)
• Auslan translations
• Support work
• Interpreting
• NDIS support
• Therapy and family services
• Information services

For people with vision impairment, Vision Australia can:

• Help find services and support
• Provide information about funding
• Assist with understanding eye conditions
• Provide helpful resources

Visit DeafNav for information about Guide Dogs in South Australia.

For adults seeking assistance with reading, writing or basic mathematics visit the Reading and Writing Hotline or call on 1300 655 506.

SPELD SA is a not-for-profit service providing advice and services to children and adults with specific learning difficulties and those who care for, teach and work with them. 

The Skills for Education Program (SEE) helps job seekers get the skills they need for the job they want through stronger reading, writing, mathematics and computer skills. 

Please note that the SEE program is only available to:

• Australian residents who are not currently studying full-time or working full-time
• Aged 15 to pension age
• Registered as a job-seeker, either with an employment services provider or as a voluntary job seeker
• Have the right to work in Australia through citizenship, residency or visa status

The Adult Migrant English Program is an online English learning program for eligible migrants. Visit the website to learn more and check your eligibility. 

1800Respect is a National domestic family and sexual violence counselling service. Visit their website for assistance with:

• Finding services
• Safety planning
• Support for yourself or someone else
• Assistance with maintaining healthy relationships

Relationships Australia South Australia (RASA) is a not for profit, secular organisation that is committed to improving the quality of family and community relationships, thus enabling individuals to thrive.  They have more than 70 years of experience providing family and relationship services in South Australia. 

Their services are based on an understanding of the social determinants of health and operate within a public health framework. Restorative practice and trauma responsive approaches underpin their work, and they pride themselves on their inclusive culture.

Visit Homelessness Australia for an extensive list of services available in all states and territories. Please note that Homelessness Australia is not a direct support service, so although they cannot directly support, they know many organisations who can. They provide information on various services available for people at risk of or experiencing homelessness, in all areas of Australia. 

sa.gov.au provides various links to community services for people who are homeless or at risk.

Homeless Connect SA is a state-wide phone service. you can reach out on 1800 003 308 for assistance. Homeless Connect can:

• Connect you with relevant services and information to help in your current situation
• Short-term assistance until you can be connected to a specialist homelessness service
• Referrals to specialist services including Domestic Violence and Family Violence services, youth services and mental health support

Visit Study Australia to find the link for your state or territory Transport website. 

These websites will provide information on public transport and any eligible concessions for each state and territory. 

If you have a disability, you can visit Disability Gateway for information on:

• Public transport
• Taxis and rideshare services
• Community transport
• Driving and parking your car

You can also visit sa.gov.au for driving and transport services. 

Foodbank provides essential food and grocery relief to more than one million Australians experiencing food insecurity every month.

The Foodbank Hunger Report 2023 revealed that 3.7 million households in Australia have run out of food in the last year, with the cost of living crisis being one of the main reasons.

Foodbank works with the entire Australian food and grocery sector including farmers, wholesalers, manufacturers, and retailers who donate and redirect surplus product to us. This enable us to provide over 225,000 meals a day to people in need.

If you are in a position where a little help can make a big difference, click here for more information,

ACCM College helps you succeed in your studies by giving you the support of a dedicated team of Student Advisers with real life industry experience.

You will have one dedicated Student Adviser who will personally manage your program; and the benefit of a team around them to provide expert assistance in all subject areas.

Students actively comment about the supportiveness of their Student Advisers, in particular their skills at passing on their knowledge and making even the hardest subject easy to understand.

Help is available.  Studying online does not mean you are studying alone.

Our step by step course materials have been written by our own industry experts to give learners the most relevant and useful information needed.

The online resources provide industry insight and understanding by simplifying industry jargon and concepts, and focusing on current real world business practices.

We pride ourselves on providing high quality learner resources that set our learners up for success.

ACCM College students have the opportunity to give us immediate subject feedback and feedback to the assessor upon submission, so we always have the opportunity to become even better.

All of the course materials are accessed and completed online, allowing learners to complete subjects at a time and place that suits.

Webclass login details are provided via email within an hour of enrolling.

On Webclass learners can:

• Access online learning and assessment materials 24/7
• Submit assessments, view assessment results and assessor feedback
• Update contact details

There are no stressful exams.

Our assessments are thorough, but are self-paced and help is only a phone call or email away.

Activities that you are asked to do are practical and based on real life workplace experiences and needs.

You will have a Study Timetable and we will help you keep to it so that you end up with the qualification that you deserve as quickly as is feasible.

ACCM is proactive about being in touch. When you apply to enrol, our Service One team will call you immediately and guide you through to finish the enrolment process. They will also contact you weekly for the first 6 weeks to ensure you are on track and comfortable with online learning.

After your onboarding has been completed a Student Adviser will make contact to introduce themselves as your main point of contact and assistance with your ongoing study.

You will continue to receive regular phone calls, emails and SMS to check your progress and offer help. If we see you getting behind we will increase our efforts to contact you to ensure you are getting the help you need.

Study online - not alone, and be supported every step of the way!

ACCM does not have strict semester dates, giving you the ability to decide when you want to start your study program.

Once your enrolment is approved your personal login details will give you access to your course materials 24/7 and allowing you the flexibility to choose when and where you study.

You can also see your personal Study Timetable and have clear goals of when your subjects are to be completed.