Leadership and Management Certificate IV BSB40520
DEVELOP NEW SKILLS IN HANDS-ON LEADERSHIP AND OPERATIONAL MANAGEMENT
Is your next step a leadership role? The Certificate IV in Leadership and Management offers leadership and management subjects to build essential leadership, prioritising, planning and communication skills.
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Subject Choices
offered under the Certificate IV in Leadership and Management
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
You will need to choose one elective to complete your qualification
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Building Effective Teams
Teams need sound leadership to prosper. This important subject breaks down the art of leading effective teams into the key elements of inspiring trust, effective communication, setting targets and building relationships. Special attention is given to teaching leaders how to successfully manage both individual and team conflict and improve team performance.
- Unit(s):
- BSBLDR413 Lead effective workplace relationships
- BSBXTW401 Lead and facilitate a team
- BSBLDR412 Communicate effectively as a workplace leader
- BSBLDR414 Lead team effectiveness
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Making and Communicating Good Business Decisions
This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders.
- Unit(s):
- BSBXCM401 Apply communication strategies in the workplace
- BSBTEC404 Use digital technologies to collaborate in a work environment
- BSBCRT411 Apply critical thinking to work practices
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Maximising Team Outcomes and Performance
Long term success in business is a direct result of sound operational planning. This subject teaches how to set realistic operational goals, effectively plan activities and prepare for contingencies while creating sound monitoring stages to improve operational performance throughout the execution phase.
- Unit(s):
- BSBOPS402 Coordinate business operational plans
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Mid Course Survey
- Unit(s):
- MID-SURVEY Mid Course Survey
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Exercising Good Leadership
This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.
- Unit(s):
- BSBLDR411 Demonstrate leadership in the workplace
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Manage Work Priorities and Personal Development
Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. This subject also looks at emotional intelligence and the ability to identify ways to adapt personal attributes to be successful in different work situations, as well as to manage challenging situations.
- Unit(s):
- BSBPEF403 Lead personal development
- BSBPEF401 Manage personal health and wellbeing
- BSBPEF402 Develop personal work priorities
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Implementing Effective Safety Procedures (E)
Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.
- Unit(s):
- BSBWHS411 Implement and monitor WHS policies, procedures and programs
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Building Strong Customer Relationships (E)
This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.
- Unit(s):
- BSBTWK401 Build and maintain business relationships
- BSBOPS404 Implement customer service strategies
Course Fees
Quality Education at a Fair Price
1,580
* - $5,000
Course Duration
18 months is allowed as the standard part time enrolment term for the Certificate IV in Leadership and Management course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
Entry Requirements
for the Certificate IV in Leadership and Management
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Past Work Experience
For this qualification you should have completed a Certificate III or have relevant work experience
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Relevant Work Background
To gain the most from this qualification you should be in a work or volunteer environment where there is group interaction and work activities.
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Literacy Skills
Reading Skills
You must be able to:
Interpret and analyse complex texts relevant to workplace requirements (ie policies and procedures)
Read, analyse and evaluate information and ideas to extract meaning relevant to the topic
Use different reading strategies to draw meaning for complex texts (ie identifying, questioning, previewing)
As a guide - you should have completed Year 12 schooling, or have proven workplace reading skills.
Writing Skills
You must be able to:
Clearly communicate complex ideas and information in writing
Draft complex emails and letters to convey required information or ideas
Demonstrate knowledge of written structure and layout appropriate to the purpose
As a guide - you must have completed Year 12 schooling, or have proven workplace written communication skills. -
Language Skills (Spoken English)
You must be able to:
Demonstrate flexibility in spoken language by using the appropriate structure and/or strategy
Extract the key ideas or information from spoken conversations across a range of contexts
Explain complex procedures and give clear sequenced instructions to others in familiar setting
As a basic guide - you must have sufficient English speaking skills to be able to communicate effectively and professionally with your Student Adviser over the phone. -
Numeracy Skills
You must be able to:
Interpret, comprehend and use a range of everyday mathematical information in familiar and routine contexts
As a basic guide - you must have completed Year 10 schooling, or have a working knowledge of basic mathematical functions. -
Relevant Work Background
You must be able to:
Open and use a computer application (such as your Web Browser)
Navigate a website by following instructions and follow website "links"
Type and edit text eg for both short and long answer assessment questions
Select the appropriate answers in a multiple choice list (select the correct option(s))
Download, save, edit and upload documents or files
Write, edit, send, receive and save emails
Open and use a word processing application (such as Microsoft Word or Google Docs)
Open and use a spreadsheet program (such as Microsoft Excel or Google Sheets) depending on electives chosen
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Computer and Internet Requirements
You must have:
Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
Internet access with Internet Explorer 8+, Chrome or Firefox
Microsoft Office 2010 Word (or higher) and Subject specific Microsoft Office products for chosen electives (ie Excel or Powerpoint)
Check your fee
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Employing a trainee?
A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: