Leadership and Management Certificate IV BSB40520

Subject Choices

offered under the Certificate IV in Leadership and Management

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

Choose one elective to complete your qualification

• Professional and Effective Work Practices

  Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. Also learn the importance of professional development activities.

  • Unit(s):
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBPEF403 Lead personal development
• Making and Communicating Good Business Decisions

  This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders.

  • Unit(s):
  • BSBXCM401 Apply communication strategies in the workplace
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBCRT411 Apply critical thinking to work practices
• Building Effective Teams

  Teams need sound leadership to prosper. This important subject breaks down the art of leading effective teams into the key elements of inspiring trust, effective communication, setting targets and building relationships. Special attention is given to teaching leaders how to successfully manage both individual and team conflict and improve team performance.

  • Unit(s):
  • BSBLDR413 Lead effective workplace relationships
  • BSBXTW401 Lead and facilitate a team
  • BSBLDR412 Communicate effectively as a workplace leader
  • BSBLDR414 Lead team effectiveness
• Understanding Good Leadership

  This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.

  • Unit(s):
  • BSBLDR411 Demonstrate leadership in the workplace
• Maximising Team Outcomes and Performance

  Long term success in business is a direct result of sound operational planning. This subject teaches how to set realistic operational goals, effectively plan activities and prepare for contingencies while creating sound monitoring stages to improve operational performance throughout the execution phase.

  • Unit(s):
  • BSBOPS402 Coordinate business operational plans
• Implementing Effective Safety Procedures (E)

  Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.

  • Unit(s):
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
• Building Strong Customer Relationships (E)

  This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

  • Unit(s):
  • BSBTWK401 Build and maintain business relationships
  • BSBOPS404 Implement customer service strategies