Fee and Fee Collection Policy and Procedures

a) ACCM College will ensure that it charges all compulsory student or co-contribution fees as required under any government funded or subsidised program.

b) If an error is detected in fees charged, ACCM College will advise the student of the fee variation and if there is an amount payable, allow reasonable time to make this payment. ACCM College will also make a refund if the fee is lower.

c) If the fees for the program vary based on the subjects undertaken or for some other reason, ACCM College will invoice for fees based on the normal fee applicable. At the completion of the course a variation invoice or refund will be made.

Instalment Payments and Fees Payable

Where the course fee / enrolment fee is paid in instalments (ie employers are often invoiced $500 at enrolment and the balance at 6 mos), and the student/trainee/employer cancels the course, the total amount owing upon cancellation will be based on the progress or time enrolled as outlined in the Refund Policy.  This also applies to private students.

Where the amount paid up to the point of cancellation does not meet or exceed the calculated Fees Payable, an updated invoice will be provided to meet the minimum Payable Fee.

a) ACCM College will ensure that it offers all compulsory student concessions and exemptions to fees as required under any government funded or subsidised program.

b) Students who do not subsequently meet the proof requirements for the concession or exemption within a reasonable period will be invoiced the standard amount or their enrolment cancelled if preferred.

a) Incidental Fees are any additional fees that may be incurred other than course fees. These include fees for additional services such as late payment charges, fees for additional subjects or dual qualifications.

b) No College courses require students to incur incidental fees as these services are optional.

c) Incidental Fees and current amounts are published on the Course Fees page.

a) A deposit is required upon any enrolment application. It is referred to as an Administration Fee component of the Course Fees. This will be refundable if an enrolment application is not approved, but retained if the student or employer cancels thereafter.

b) Once a student is given access to ACCM College course materials the enrolment has been approved and the student (or employer) are liable for the course fees. The fees may be paid by invoice on 14 day terms or be paid by regular direct debit or other instalment, with a maximum upfront payment at any time by a student of $1500.

c) All invoices are issued on strict 14 day terms.  Non-payment of invoices can result in the cancellation of the course.

d) Failure to meet any instalment makes the remaining fee amount, plus any costs incurred, fully due and payable upon demand, except as the Refund Policy applies.

a) Tax invoices are issued for all payments due to ACCM College.

b) All payments are deposited into the ACCM College bank account and accounts are reconciled to customer statements.

a) When you enrol with ACCM College via our Online Enrolment System, and have paid an invoice by credit card you will receive a receipt to your nominated email address.

b) When you pay an Invoice via our Online Payment System, you will receive a receipt to your nominated email address.

c) Direct Debit instalments will show on your bank account or credit card statement. If you wish to receive receipts for Direct Debit Payment Payments please email accounts@accm.edu.au

d) If you wish to receive receipts for an invoice that was paid by Direct Deposit please email accounts@accm.edu.au

ACCM College does not accept single pre-payments that exceed $1500 in advance for our qualifications.

Students are encouraged to make use of our installment program that sees them progressing their payments over the course of their enrolment.

We understand this may inconvenience students who wish to pay the full amount for their qualification up front, however this system has been put in place to as a Consumer Protection initiative and as part of our registration/compliance obligations.

ACCM College is required to have a policy in place in the event that it is no longer able to support a student's training course through closure, loss of government funding contracts, removal of qualifications on scope, or other reasons that force ACCM College to cease training that student.

If such an event were to arise ACCM College would calculate the percentage of the training incomplete and arrange a refund of that percentage of course fees. 

ACCM College maintains strong financial reserves in Term Deposit Investments that ensure cashflow is well in excess of needs.

ACCM College is not offering any qualifications under Jobs & Skills WA.

Due to on-going travel limitations and the impact on providing workplace support as a result of COVID restrictions, ACCM encourages the use of WA based Registered Training Organisations to meeting the training needs of WA students.

The following is offered as a courtesy only

a) Jobs & Skills WA student fees apply on a Unit of Competency basis. There may be one or more Units of Competency in a course subject.

b) For Jobs & Skills WA students, a Withdrawal Without Penalty / Census Date applies and is calculated at 20% of the duration for each subject. This means that the College Refund policy is varied for these students to the extent that they may have started a subject but if they have notified us of withdrawal in the first 20% of the time allowed for that subject, they are eligible for a refund of fees paid for that subject.   [VFCP 6.8.2]

Updated Feb 2021, reviewed Dec2022

a) Where a student under a specific enrolment type and program is entitled to a reduction in fees due to RPL by credit transfer, the fee will be adjusted either at the commencement of course where the fees can be accurately calculated, or upon completion of the course or by adjusting future instalments if a payment plan applies.

The fee will also include any other adjustments that are necessary.

a) Where a student withdraws from one qualification and the units completed make them eligible for a lower level qualification, ACCM College will issue the lower level Qualification Testamur at no additional cost.

No other refund of fees will otherwise apply.

a) ACCM College does not accept from a student more than $1000 prior to enrolment, nor do instalments at any time exceed $1500 in advance of services delivered.

a) ACCM College does not charge additional fees for re-assessment.

b) However, assessments failed over numerous occasions will trigger a discussion with the student to reassess the suitability of the course and/or subjects chosen.

c) ACCM College may refuse to continue training in a subject/qualification if an assessment submission remains not competent after three attempts and no methods likely to be successful to assist the student can be identified.

Qualifications are regularly updated. The replaced qualification is called a superseded qualification and has a "transition date" by which all enrolled students must be completed, or be enrolled in the newer qualification (if offered by ACCM College).

The following Transition Fee applies to transitions to newer qualifications:

• $500 Certificate II and III
• $600 Certificate IV
• $800 Diploma

This fee also applies where students request to be transitioned before the transition date, when they may (in the College's judgement) otherwise have completed the superseded qualification within the time frame.

ACCM College may waive the Transition Fee at its discretion and will waive the fee for students who were not given at least 6 months notice of the requirement to complete before the transition date.

Trainees are exempt from this fee.

NSW Smart and Skilled enrolments are exempt from this fee where the transition is approved by Smart and Skilled.

Students and trainees past their original course completion date may also be asked to pay the course Extension Fee for each extension period in addition.