The Certificate III in Business (Medical Administration) focusses on the specialist skills needed to work as a medical receptionist. You will learn about medical terminology, medicare accounts, skills to manage medical supplies and how to manage patient appointments.
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offered under the Certificate III in Business (Medical Administration)
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
This introductory medical administration subject looks at ways to protect the privacy and confidentiality of patients and their care plans and also how to manage medical supplies. Scenarios are used to look at potential breaches of confidentiality and privacy, and how to prevent and address them; as well as a case study stock take activity for medical supplies.
This subject looks at an important skill that is needed in all Medical job roles. Communication is at the heart of how we interact with one another. Understanding how to communicate effectively can therefore have positive benefits in your medical practice and life. Medical reception staff also need to have a positive approach to their role as they create first impressions with clients.
Working in a medical practice in a receptionist or administration role requires a wide range of skills. This subject covers such critical areas as properly safeguarding and maintaining patient records and the various software applications used in a busy medical practice.
Work Health & Safety policies, procedures and compliance are the focus of this safety subject. The subject looks at identifying key safety practices in a workplace. It covers workplace evacuations as well as identifying relevant safety training and procedures that may be required. It covers a foundation in the legal obligations and is a good solid base for understanding safety responsibilities. It involves a range of workplace activities like a safety inspection and hazard report form.
Significant cost savings can be made by managing workplace processes and technology in a sustainable way. This subject looks at ways to encourage team members to think innovatively and apply critical thinking skills to generate solutions to workplace problems in a team environment. The overall aim being to identify improvements and apply "green" practices that benefit the business as well as the environment. This subject involves working collaboratively with your College Student Adviser on a project based assessment that addresses the 2 required problems as the performance evidence.
Medical accounts could be directly invoiced to patients or be claimed through Medicare or other payment agencies. This subject looks at the skills and knowledge required to provide advice to patients regarding fee structures, to process referrals, as well as prepare and process medical accounts for a range of patients. It requires the skills to reconcile accounts and to follow up over due accounts.
Quality Education at a Fair Price
1,320* - $
14 months is allowed as the standard part time enrolment term for the Certificate III in Business (Medical Administration) course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Certificate III in Business (Medical Administration)
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A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
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