Business (Medical Administration) Certificate III BSB30120

A SPECIALIST MEDICAL ADMINISTRATION COURSE TO HELP YOU ENTER A REWARDING CAREER IN MEDICAL RECEPTION

The Certificate III in Business (Medical Administration) focusses on the specialist skills needed to work as a medical receptionist. You will learn about medical terminology, medicare accounts, skills to manage medical supplies and how to manage patient appointments.

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Subject Choices

offered under the Certificate III in Business (Medical Administration)

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

  • Work Effectively in Medical Administration

    This introductory medical administration subject looks at ways to protect the privacy and confidentiality of patients and their care plans and also how to manage medical supplies. Scenarios are used to look at potential breaches of confidentiality and privacy, and how to prevent and address them; as well as a case study stock take activity for medical supplies.

    • Unit(s):
    • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
    • BSBMED304 Assist in controlling stocks and supplies
    • BSBPEF301 Organise personal work priorities
  • Key Communication Skills in Medical Administration

    This subject looks at an important skill that is needed in all Medical job roles. Communication is at the heart of how we interact with one another. Understanding how to communicate effectively can therefore have positive benefits in your medical practice and life. Medical reception staff also need to have a positive approach to their role as they create first impressions with clients.

    • Unit(s):
    • BSBXCM301 Engage in workplace communication
    • BSBTEC202 Use digital technologies to communicate in a work environment
    • BSBTWK301 Use inclusive work practices
    • BSBMED301 Interpret and apply medical terminology appropriately
  • Maintain Medical Records

    Working in a medical practice in a receptionist or administration role requires a wide range of skills. This subject covers such critical areas as properly safeguarding and maintaining patient records and the various software applications used in a busy medical practice.

    • Unit(s):
    • BSBMED303 Maintain patient records
    • BSBDAT201 Collect and record data
  • Mid Course Survey

    • Unit(s):
    • MID-SURVEY Mid Course Survey
  • Maintain Workplace Safety and Wellbeing

    Work Health & Safety policies, procedures and compliance are the focus of this safety subject. The subject looks at identifying key safety practices in a workplace. It covers workplace evacuations as well as identifying relevant safety training and procedures that may be required. It covers a foundation in the legal obligations and is a good solid base for understanding safety responsibilities. It involves a range of workplace activities like a safety inspection and hazard report form.

    • Unit(s):
    • BSBWHS311 Assist with maintaining workplace safety
    • BSBPEF201 Support personal wellbeing in the workplace
  • Contribute to Sustainable Work Practices

    Significant cost savings can be made by managing workplace processes and technology in a sustainable way. This subject looks at ways to encourage team members to think innovatively and apply critical thinking skills to generate solutions to workplace problems in a team environment. The overall aim being to identify improvements and apply "green" practices that benefit the business as well as the environment. This subject involves working collaboratively with your College Student Adviser on a project based assessment that addresses the 2 required problems as the performance evidence.

    • Unit(s):
    • BSBSUS211 Participate in sustainable work practices
    • BSBCRT311 Apply critical thinking skills in a team environment
  • Process and Action Medical Accounts

    Medical accounts could be directly invoiced to patients or be claimed through Medicare or other payment agencies. This subject looks at the skills and knowledge required to provide advice to patients regarding fee structures, to process referrals, as well as prepare and process medical accounts for a range of patients. It requires the skills to reconcile accounts and to follow up over due accounts.

    • Unit(s):
    • BSBMED302 Prepare and process medical accounts

Course Fees

Quality Education at a Fair Price

$

1,320

* - $

3,750



Course Duration

14 months is allowed as the standard part time enrolment term for the Certificate III in Business (Medical Administration) course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate III in Business (Medical Administration)

  • Literacy Skills
    Reading Skills
    You must be able to:
    Read basic texts relevant to workplace requirements (ie policies and procedures)
    Read and evaluate information and ideas to extract meaning relevant to the topic
    Use different reading comprehension strategies as needed (ie identifying, questioning, previewing)

    As a guide - you should have completed Year 10 schooling, or have proven workplace reading skills.

    Writing Skills
    You must be able to:
    Write clear sequenced instructions for using routine/everyday activities
    Draft short emails and letters to convey required information
    Complete a range of forms requiring routine and factual data

    As a guide - you must have completed Year 10 schooling, or have proven workplace written communication skills.
  • Language Skills (Spoken English)
    You must be able to:
    Demonstrate language use appropriate to different circumstances
    Make enquiries or seek clarification as needed to perform tasks
    Explain routine procedures and give clear sequenced instructions to others

    As a basic guide - you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Numeracy Skills
    You must be able to:
    Interpret, comprehend and use a range of everyday mathematical information in familiar and routine contexts

    As a basic guide - you must have completed Year 10 schooling, or have a working knowledge of basic mathematical functions.
  • Digital Literacy Skills
    You must be able to:
    Open and use a computer application (such as your Web Browser)
    Navigate a website by following instructions and follow website "links"
    Type and edit text eg for short answer assessment questions 
    Select the appropriate answers in a multiple choice list (select the correct option(s))
    Download, save, edit and upload documents or files
    Write, edit, send, receive and save emails
    Open and use a word processing application (such as Microsoft Word or Google Docs)
    Open and use a spreadsheet program (such as Microsoft Excel or Google Sheets) depending on electives chosen
  • Computer and Internet Requirements
    You must have:
    Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
    Internet access with Internet Explorer 8+, Chrome or Firefox
    Microsoft Office 2010 Word (or higher) and Subject specific Microsoft Office products for chosen electives (ie Excel or Powerpoint)

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PLEASE READ. Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

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Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

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under QLD VET Investment Plan

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Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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