Human Resource Management Certificate IV BSB40420

A SPECIALIST HUMAN RESOURCES COURSE TO LEARN ALL HR KEY SKILLS

The Certificate IV in Human Resource Management covers all key HR functional areas to ensure a solid knowledge base for those entering the HR profession or those wanting to learn specific aspects of HR. By focusing on the policies and procedures that drive your recruitment, appraisal, industrial relations and retention processes, this Certificate IV qualification will ensure that you have a strong skill set in each HR specialist area.

Start and study anytime

24/7 access to courses

Dedicated student adviser

Subject Choices

offered under the Certificate IV in Human Resource Management

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

  • Co-ordinate Recruitment and Onboarding

    This subject covers the recruitment process, including the many steps involved in vital pre-recruitment activities such as revising job descriptions, advertising vacancies, short-listing and interviewing. Learners are provided with an opportunity to demonstrate their interviewing skills in an interview and reference check role play.

    The primary performance evidence required in the assessment for this subject is the coordination of the recruitment and onboarding of 2 candidates; to apply effective communication strategies; and to plan and implement use of digital technology to collaborate in a work environment at least once.

    • Unit(s):
    • BSBHRM415 Coordinate recruitment and onboarding
    • BSBXCM401 Apply communication strategies in the workplace
    • BSBTEC404 Use digital technologies to collaborate in a work environment
  • Lead Personal Development

    Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. This subject also looks at emotional intelligence and the ability to identify ways to adapt personal attributes to be successful in different work situations.

    • Unit(s):
    • BSBPEF403 Lead personal development
    • BSBPEF402 Develop personal work priorities
  • Implementing Effective Safety Procedures

    Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.

    • Unit(s):
    • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • Mid Course Survey

    • Unit(s):
    • MID-SURVEY Mid Course Survey
  • Support Team Training and Development

    Learn and practice the skills and knowledge required to develop and facilitate workplace training and on-the-job coaching. Learn the starting point to analyse the training needs of an organisation; develop a learning plan and coaching plan; and evaluate training effectiveness.

    • Unit(s):
    • BSBHRM413 Support the learning and development of teams and individuals
  • Support Performance Management

    This subject covers the performance management cycle, beginning with a review of existing performance management systems and their alignment with the Fair Work - Best Practice Guidelines. This subject is very practical with a focus on improving performance appraisals processes. Topics include analysing and resolving of substandard performance and addressing personal problems. It also explores the areas of professional development and the provision of support services.

    • Unit(s):
    • BSBHRM411 Administer performance development processes
  • Implement an Employee Assistance Program

    Employee Assistance Programs (EAPs) are a common staff support program in larger enterprises. This subject explains the ways to measure the success of an EAP. It also looks at how to develop an Employee Wellness Program, including: gaining management support for your proposal; implementing the program; generating staff support; communication and implementation plans; as well as how to monitor and evaluate your success. Case studies are included to enhance learning outcomes.

    • Unit(s):
    • BSBHRM417 Support human resources functions and processes
    • BSBHRM531 Coordinate health and wellness programs
  • Understand and Implement Industrial Relations Processes

    This subject takes you through workplace grievance and conflict and reviews the day to day application of employee relations policies and procedures for its effective management. It involves the research and application of relevant anti-discrimination laws, covers Fair Work Guidelines and the National Employment Standards using case studies to illustrate procedures.

    • Unit(s):
    • BSBHRM412 Support employee and industrial relations
    • BSBCMM412 Lead difficult conversations

Course Fees

Quality Education at a Fair Price

$

1,580

* - $

5,000



Course Duration

50 weeks is allowed as the standard part time enrolment term for the Certificate IV in Human Resource Management course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate IV in Human Resource Management

  • Past Work Experience
    For this qualification you should have completed a Certificate III or have relevant work experience. Students without a prior or current HR work background should expect that the study time and length of course will be longer and more intense. An alternative that may suit many students is to take a general business course and select a HR elective.
  • Literacy Skills
    Reading Skills
    You must be able to:
    Interpret and analyse complex texts relevant to workplace requirements (ie policies and procedures)
    Read, analyse and evaluate information and ideas to extract meaning relevant to the topic
    Use different reading strategies to draw meaning for complex texts (ie identifying, questioning, previewing)

    As a guide - you should have completed Year 12 schooling, or have proven workplace reading skills.

    Writing Skills
    You must be able to:
    Clearly communicate complex ideas and information in writing
    Draft complex emails and letters to convey required information or ideas
    Demonstrate knowledge of written structure and layout appropriate to the purpose

    As a guide - you must have completed Year 12 schooling, or have proven workplace written communication skills.
  • Language Skills (Spoken English)
    You must be able to:
    Demonstrate flexibility in spoken language by using the appropriate structure and/or strategy
    Extract the key ideas or information from spoken conversations across a range of contexts
    Explain complex procedures and give clear sequenced instructions to others in familiar setting

    As a basic guide - you must have sufficient English speaking skills to be able to communicate effectively and professionally with your Student Adviser over the phone.
  • Numeracy Skills
    You must be able to:
    Interpret, comprehend and use a range of everyday mathematical information in familiar and routine contexts

    As a basic guide - you must have completed Year 10 schooling, or have a working knowledge of basic mathematical functions.
  • Digital Literacy Skills
    You must be able to:
    Open and use a computer application (such as your Web Browser)
    Navigate a website by following instructions and follow website "links"
    Type and edit text eg for both short and long answer assessment questions
    Select the appropriate answers in a multiple choice list (select the correct option(s))
    Download, save, edit and upload documents or files
    Write, edit, send, receive and save emails
    Open and use a word processing application (such as Microsoft Word or Google Docs)
    Open and use a spreadsheet program (such as Microsoft Excel or Google Sheets) depending on electives chosen
  • Computer and Internet Requirements
    You must have:
    Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
    Internet access with Internet Explorer 8+, Chrome or Firefox
    Microsoft Office 2010 Word (or higher) and Subject specific Microsoft Office products for chosen electives (ie Excel or Powerpoint)

Learner's Rights and Obligations

  • ACCM's Obligations to our Learners

    ACCM has many obligations to provide a quality learning experience to our valued learners.

    However, two are critical obligations in the VET sector

    1.  ACCM College is responsible for the quality of the training and assessment in compliance with the Standards for RTOs 2015

    This means we must maintain the high quality standards expected of RTO's as outlined in our governing regulations.

    2.  ACCM College is responsible for the issuance of the Australian Qualification Framework (AQF) certification documentation

    This means we are responsible for issuing you the qualification testamur or statement of attainment upon finalisation of your course (once all invoicing has been paid).

  • Learner's Rights

    As the Learner, there are specific rights you must be made specifically aware of under the Standards for RTOs 2015:

    1.  The details of our Complaints and Appeals process which can be found here ACCM's Complaint Policy

    2. The process and policy if ACCM were to close or cease to deliver any part of the training product you are enrolled in.  The specific policy can be found in our Qualification Transition, Cessation and Teach Out Policy

    You can also find these and other policies on our main Policy Page.

     

  • Learner's Obligations

    As the Learner, there are also some obligations that you have to enrol in an ACCM qualification.

    1.  You must meet any Entry Requirements listed on this page, such as:

    • Required Current Work Situation
    • Experience and Qualification Requirements
    • Formal Entry Requirements
    • Required Work Background
    • Literacy Skills
    • Language Skills
    • Numeracy Skills
    • Digital Literacy Skills
    • Computer and Internet Requirements

    2.  There is also a Student Progress and Participation Policy designed to help you reach your goals.  You can read more about this policy here 

    3.  Learners also have an obligation to behave in a professional manner with ACCM staff at all times.

    If you have any questions regarding these requirements, please give us a call before you begin the enrolment process.

    We want to make sure you are set up for success!

  • ACCM Participation Policy

    One of the keys to our success is the strong communication we maintain with our Learners.

    ACCM has a proactive communication and participation policy with our learners.

    For more information, please read our Student Progress and Participation Policy

Is Online Learning Right For You?
Please review the following information to ensure that an online course is the right choice for you.

  • What You Need To Consider About Online Courses Before Enrolling

    Online learning is not for everyone.

    Before enrolling consider:

    • Do you have the computer equipment and internet facilities?
    • How good is your Digital Literacy?
    • Are you able to learn using online options or would a face to face class be better for you?
    • Do you have the time and discipline to study each week?
    • Our Student Advisers help you via phone contact. Will this work for you?
    • Are the remote assessment methods (like role plays) activities that you can participate in?

     

    Although we offer high level support - if online isn't for you - it isn't for you...

    It is in your best interests to choose another provider if online isn't for you.

  • What is Assessment

    Assessment is the process to award a student competency in unit/s of competency.

    For a student to be assessed as competent, we must ensure the student has:

    • learnt and absorbed the required knowledge
    • developed the skills (often progressively) and
    • can combine the knowledge and skills to demonstrate:
      - an ability to perform relevant tasks in a variety of workplace situations (or accurately simulated workplace situations)
      - consistency in performance and a consistent ability to demonstrate skills when performing tasks
      - an understanding of what they are doing and why, when performing tasks
      - the ability to integrate performance with understanding, to show they are able to adapt to different contexts and environments.
  • Assessment Practices in General

    Each subject will have a range of formative and summative assessment activities selected based on the units of competency.

    Common formative assessment methods used to assess foundation knowledge include written short answer questions, multiple choice questions and match the correct answer questions. These are typed into the online learning platform WebclassM. Case Study scenarios are often used to give relevant context to these questions.

    The main or summative assessment activities are often more skills based and practical activities such as:

    • demonstrating skills like communication and service skills in role plays or skills checks
    • practical activities like scheduling a meeting or completing a purchasing order
    • completing accounting or IT activities (for those types of courses) in a Lab environment
    • demonstrating safe manual lifting skills

    In higher level qualifications the summative assessments might include activities like:

    • drafting policies or procedures
    • investigating a complex scenario and identifying recommendations
    • conducting complex verbal negotiations or discussions
    • preparing project documents using specific project tools 
    • writing detailed documents.

     

    Instructions for all assessment activities are provided, along with information about what the expectation is to achieve competency.

  • Online and Remote Assessment Methods

    We use a range of methods to gather evidence of competency ie evidence of your completion of the assessment activities.

    For typical question and answer activities you will type the answers into the online learning platform  WebclassM.

    Role Plays will be conducted by phone or video calls eg zoom or MS Teams.

    Many practical activities are evidenced by you completing simulations within the online learning system eg data input or completing a sample workplace form or spreadsheet.

    Some subjects require specific interactions. These may be addressed by email exchanges, a group video conference or use of a specific application eg IT Ticket System.

    Observations can be by live video or a recorded video where we can see the participant was you.

    In general, we have identified assessment methods that are suitable for remote assessment.

  • Required Assessment Resources and Conditions

    Each subject will have specific Assessment Resources and Assessment Conditions based on the unit/s of competency.

    In general, we will provide the required assessment resources and establish the required conditions.

    These may typically include:

    • sample workplace policies and procedures to apply eg complaints procedure
    • sample workplace forms eg safety incident reports
    • relevant and realistic scenarios eg a loan application 
    • IT labs where the specific troubleshooting, setting or networking activities can be undertaken
    • having a group discussion or meeting with multiple participants
    • accounting transactions to be processed

     

    Each subject will give you an overview of the summative assessment activities at the start; and specific activities will include or reference the required resources. The instructions will disclose any specific conditions to be applied.

    You will however be required to:

    • have phone access to conduct required role plays / skills checks
    • access specific computer applications where specified in that subject eg Office Word for word processing, or XERO or MYOB for accounting courses; or specific IT applications 
    • use a video conferencing tool eg MS Teams or Zoom and
    • for limited IT subjects - have specific hardware to be used.

     

  • Authenticity of Student Assessments

    One of the challenges of online assessment is ensuring the student is the person undertaking the assessments. Yes, we know you would need to be pretty rich and desperate to pay someone to do your Cert 3 course - but we do need to check...

    The ACCM process has a number of ways we do this that you should be aware of:

    • Online text allows the functionality to look for copied text whether that's from the internet or from another student.
    • Online also allows typing speeds and patterns to be captured and compared.
    • WebclassM records the computer IP address being used. This alerts us if your work is now being done on a new device.
    • Answers that are selected can be randomised - so the correct answer is listed in different orders for different students.
    • Activities ask that you use your name or date of birth or other details in specific questions.
    • Different case study scenarios are allocated based on your surname.

     

    These processes may mean you are asked to identify yourself during the assessments eg

    • To use your name in documents.
    • To use your date of birth in calculations.
    • Answer specific case study scenarios from a designated pool of questions.
    • While online you may find a pop-up that asks you for information about your enrolment. This is triggered if our system identifies something unusual about your assessments.
    • In role plays you may be asked to identify yourself.
    • In recorded videos you will have instructions about how to show us your identity ie to see your face on screen talking or showing us your Drivers Licence..

     

    Lastly, and importantly, we ask your Workplace Supervisor (for employment related enrolments) to agree with us about competency before it is awarded.

Check your fee

Answer below to confirm your course fees.

The state you reside in
The Highest Qualification I have achieved since leaving school and turning 17 is

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$ENTEnrolmentFee

under NSW Smart and Skilled

Eligibility requires you to be an Australian Citizen or permanent resident visa holder who is a resident of NSW, over 15 and have left school. This training is subsidised by the NSW Government.

NSW Smart and Skilled Program and fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$ENTEnrolmentFeeSecondQual

under NSW Smart and Skilled

This amount is based on you declaring that you already have completed a qualification.

Eligibility requires you to be an Australian Citizen or permanent resident visa holder who is a resident of NSW, over 15 and have left school. This training is subsidised by the NSW Government.

NSW Smart and Skilled Program and fee exemption and concession eligibility can be checked here. If you are not eligible your maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

PLEASE READ. Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

If not, we are happy to discuss other course options or add you to the NSW Smart and Skilled waiting list here.

If you are not able to secure Smart and Skilled funding the maximum cost will be $Price

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$ENTEnrolmentFee

under ACT Skilled Capital

PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

Eligibility requires you to be an Australian Citizen or New Zealand passport holder resident for more than 6 months, permanent resident visa holder who is a resident or working in ACT, or an eligible visa holder, over 15 and have left school; or i) is undertaking a course of study leading to completion of a year 12 in an alternative program, or ii) has an Exemption Certificate and the selected Skilled Capital qualification is an approved ASBA pathway  This course is funded by the ACT Government.

ACT government subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

The Highest Qualification I have achieved since leaving school and turning 17, or am currently enrolled in, is

Your total course fees are

$ENTEnrolmentFee

under QLD VET Investment Plan

Eligibility requires you to be an Australian or New Zealand Citizen, permanent resident visa holder who is a resident of QLD, over 15 and have left school, and you to have not already completed this level of qualification after school.  This course is funded by the Queensland Government.

QLD subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

An employer looking for cost effective solutions to staff training?

ACCM not only has the experience and expertise, but we also have access to many government subsidised programs to make your investment even more cost effective.

Use the Price Checker to determine the subsidised options in your state.

For Traineeship pricing use the Traineeships Fee Checker below.

Contact us for group discounts available on other programs.

For more information:

Traineeships

NSW Smart and Skilled

WA Future Skills

QLD VET Investment Program

Finance Licencing Courses

Employing a trainee?

A traineeship is great way to develop the skills of your workforce.

Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.

Check the current traineeship course fees:

Resident of which State
Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

Go to the Traineeship page for more information.

Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.