Business Certificate IV BSB40120

Subject Choices

offered under the Certificate IV in Business

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

Select 1 elective

• Professional and Effective Work Practices

  Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. Also learn the importance of professional development activities.

  • Unit(s):
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBPEF501 Manage personal and professional development
  • BSBPEF403 Lead personal development
• Making and Communicating Good Business Decisions

  This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders.

  • Unit(s):
  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBXCM401 Apply communication strategies in the workplace
• Building Strong Customer Relationships

  This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

  • Unit(s):
  • BSBTWK401 Build and maintain business relationships
  • BSBOPS404 Implement customer service strategies
• Mid Course Survey

  • Unit(s):
  • MID-SURVEY Mid Course Survey
• Develop Strong Business Writing Skills

  This subject addresses the skills and knowledge required to plan documents, draft text and produce documents of some complexity such as reports, detailed letters and proposals and general promotion documents.

  • Unit(s):
  • BSBWRT411 Write complex documents
• Implementing Effective Safety Procedures

  Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.

  • Unit(s):
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
• Organise Meetings (E)

  In this subject you learn what constitutes a meeting and includes types of meetings, different ways to hold meetings and their structure. You will also cover how to organise meetings, formal meeting procedures, the preparation of minutes and agendas and the art of participation, as well as legal and ethical requirements surrounding meetings. Two case studies are used for you to prepare agendas and minutes.

  • Unit(s):
  • BSBOPS405 Organise business meetings
• Exercising Good Leadership (E)

  This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.

  • Unit(s):
  • BSBLDR411 Demonstrate leadership in the workplace
• Advanced Word Processing (E)

  Building on your basic knowledge of word processing, this subject goes into time saving techniques such as mail merge, the creation of template documents and handling multiple paged documents. You will learn how to insert applications and design and layout documents, as well as to follow and create your own style guides. This subject will also cover linking and embedding objects, formulas, fields and macros into your documents, including interactive fields and electronic forms.

  • Unit(s):
  • BSBTEC401 Design and produce complex text documents
• Marketing Business Products and Services (E)

  This subject covers market segmentation, marketing messages and the promotional mix. Students prepare a marketing plan for 2 different market segments which involves designing a specific promotional activity as well as evaluating the proposal. Spam laws and important consumer laws are covered to ensure relevant laws are addressed in your marketing efforts.

  • Unit(s):
  • BSBMKG433 Undertake marketing activities