ACCM College is currently offering a 25% discount on all of our courses!
Australian College of Commerce & Management logo

Queensland Traineeships

The Queensland Government and the Department of Trade, Employment and Training (DTET) make gaining a nationally recognised qualification affordable and achievable for employers and Trainees under their Skills Assure User Choice program.

Beginning 1 July 2025, ACCM College courses in Queensland are delivered on a Fee for Service basis for all new Traineeship enrolments commencing after 30 June 2025.

ACCM College will continue to support state-subsidised Queensland Trainees already enrolled under our Skills Assure Supplier - User Choice contract for the duration of their Traineeship (including possible extensions).

This applies to all Trainees who commenced their Queensland Traineeship prior to 30 June 2025 under an approved User Choice Contract with ACCM College.

Going forward, ACCM is still able to support new entrant and existing Trainees in Queensland, but on a fee for service basis, NOT under the Queensland government's Skills Assure Supplier subsidised program

To be clear, ACCM College is not able to access government subsidised training in Queenland for enrolments that commence after 30 June 2025.

There is no impact to our current Trainees, or their allocated funded under our User Choice contract extension.

The information contained in this section is solely for current Trainees and their Employers as it relates to their ongoing Traineeship.

If you have any questions, please reach out to ACCM College and we will provide assistance.

For more information on Traineeships, see the traineeship section below.

Traineeships in Queensland
This information is only for currently enrolled Trainees and their Employers

  • Important Information Regarding ACCM College's Queensland SAS Contract - Post 30 June 2025

    ACCM College will continue to support state-subsidised Queensland Trainees already enrolled under our Skills Assure Supplier - User Choice contract for the duration of their Traineeship (including possible extensions).

    This applies to all Trainees who commenced their Queensland Traineeship prior to 30 June 2025 under an approved User Choice Contract with ACCM College.

    Going forward, ACCM is still able to support new entrant and existing Trainees in Queensland, but on a fee for service basis, NOT under the Queensland government's Skills Assure Supplier subsidised program

    To be clear, ACCM College is not able to access government subsidised training in Queenland for enrolments that commence after 30 June 2025.

    There is no impact to our current Trainees, or their allocated funded under our User Choice contract extension.

    The information contained in this section is solely for current Trainees and their Employers as it relates to their ongoing Traineeship.

    If you have any questions, please reach out to ACCM College and we will provide assistance.

  • Traineeships Subsidised in Queensland

    A small range of qualifications in Business and Information Technology are available in Queensland under the Skills Assure User Choice traineeship program.

    The following new worker traineeships are funded, which means that employers (as required) and students (Student Contribution Fee)  contribute an enrolment fee towards the training costs for:

    • BSB30120 Certificate III in Business (which includes the streams of Business Administration, Medical Administration, Records and Information Management, Customer Engagement)
    • BSB30320 Certificate III in Legal Services
    • ICT30120 Certificate III in Information Technology
    • ICT40120 IV in Information Technology.

    The enrolment fee varies by course.

    The enrolment fee is calculated based on a set pricing structure set by the Queensland Government based on Nominal Hours for the course (based on specific Units of Competence selected) as applied to the Student Contribution Fee ($1.60 per nominal hour) and may require an additional employer contribution). 

  • Eligibility for Traineeships and Declared Traineeships By the State or Territory

    Apprentice Connect Australia Providers determine the eligibility of employees for traineeships.

    The following information is a guide to how the Traineeship system works:

    1. The type of work must be declared a traineeship in the state that you wish to employ the trainee.

    This government website shows the Traineeships Declared, but the College is happy to work this out for you. 

    2. The employee you wish to register in a traineeship must be an Australian Citizen or permanent resident.

    They can also be a New Zealand passport holder who has been resident in Australia for more than six months,

    Some states will allow visa holders where the specific visa allows employment and traineeships (including Special Category Visa 444 which allows New Zealand Citizens to work and study in Australia for an unlimited period).

    3. The employee cannot already hold a formal qualification (but see the many exceptions to this rule below).

     See the NSW Traineeship rules (including for New Zealand Citizens).

    Contact us to arrange specific advice from an Apprentice Connect Australia Providers or refer to http://www.australianapprenticeships.gov.au.

    In NSW the Vocational Training Orders that declare a Traineeship are published on the Training Services NSW site.

  • Traineeship Employer Incentives

    Quick Summary: The Australian Apprenticeship Incentive Guidelines have changed

    Always check here for the most up to date guidance!

     

    For Traineeships that commenced after 30 June 2024

    The Federal Incentives only apply to qualifications on the National Skills Priority list.

    Currently, the qualifications on offer with ACCM College do not attract federal hiring incentives.

     

    For Traineeships that commenced after 1 July 2022 but BEFORE 30 June 2024:

    $1750 at 6 months from “date of commencement” and $1750 at the six month mark after the effective date of the first date.

     

    For Traineeships that commenced prior to 30 June 2022:

    $4000 per FT new entrant trainee, $1500 per PT new entrant trainee

    For new full-time trainees of $1500 is claimable at the six month mark of their traineeship, and $2500 at completion.

    For new part-time trainees the $1500 is claimable at completion of the traineeship.

     

    How are incentives managed?

    Incentives are subject to traineeship eligibility criteria, waiting periods and time limits being met. Your Apprenticeship Support Network provider will assess your trainees eligibility for incentives.

    The information provided on this page is for general information only and should not be relied upon because it is subject to change and may not reflect your exact circumstances. 

    This information is subject to change, always refer to  http://www.australianapprenticeships.gov.au/ for current information.

    Current as of Nov 2024

  • Employer Obligations Under Traineeships

    Taking on a trainee can be a step forward for many businesses to train and grow their key staff for the future. It provides an opportunity for an extra set of hands that is motivated and keen to learn.

    Under the Traineeship Training Contract the employer must provide a workplace environment that supports the trainee's learning, and allows approximately 3 hours per week towards learning activities.  ACT requires a higher level of time commitment of 20% of the Trainee's paid work hours.

    Employers enrolling their employees as students are responsible to:

    • Provide appropriate on-the-job training, support and supervision
    • Ensure their employees have access to the full range of work that is required on-the-job to complete the assessment tasks
    • Notify the College if there are any matters affecting their ability to complete the qualification due to work related barriers
    • Comply with Traineeship requirements if applicable.
    • Sign all Workplace Verification Checklists, Assessment Submissions and Training Plans.
  • Traineeship Fee Calculation in Queensland

    Understanding Traineeships Fees in Queensland

    ACCM fully understands the below information can be difficult to follow.  If you have any questions regarding any of this information please reach out to us and we are more than willing to explain the below in detail.

    The fee displayed on the Course Page is a cumulative fee that shows the Student Contribution Fee and if required an Employer Fee (explained in detail below) as a displayed total.

    Understanding the Student Contribution Fee

    For all state-subsidised Traineeships in Queensland delivered under Skills Assure, a Student Contribution fee applies.

    There may be an additional employer fee (explained below), however all Traineeship require the Student Contribution Fee, except as outlined in a further paragraph.

    The Student Contribution Fee varies based on the exact Units of Competency selected for the Qualification to be completed as part of the Traineeship.

    Each Unit of Competency is allocated a “nominal hours” fee (ie 20 hr, 25 hrs, etc) by the government that is tied to State-subsidised funding, and is not a factor in the length of time the Unit should take to achieve to complete.  It is purely part of a funding determination process.

    The QLD Student Contribution fee is currently $1.60 per nominal hour for all Units in the Qualification.

    The fees quoted on each specific course page in the Fee Checker are a nominative fee (placeholder fee) which will vary based on the actual Units of Competency chosen as well as any reductions/exemptions outlined in this section.

    To repeat, the nominative fee displayed is based on this preliminary Student Contribution Fee AND any potential employer fees.

    In most cases, the Employer chooses to pay the Student Contribution Fee on behalf of the Trainee, but not always. 

    This decision is made between the Employer and the Trainee, and is not part of the RTO’s oversight.

     

    Student Contribution Fee Reductions and Exemptions

    Under the User Choice Policy, a Partial Exemption of the Student Contribution Fees applies for certain categories.

    Credit Transfers are exempt from the Student Contribution Fee, and will not be charged against that Fee.

    Per the QLD User Choice Policy found here: 

    2.6.2 Partial exemption - tuition fees

    The SAS (ACCM College) must charge 40 per cent of the student contribution fee where the participant falls into one or more of the following exemption categories:

    (a) The participant was or will be under 17 years of age at the end of February in the year in which the SAS provides training, and the participant is not at school and has not completed year 12.

    (b) The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card.

    (c) The participant issues the SAS with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card.

    (d) The participant is an Aboriginal or Torres Strait Islander person. Acceptable evidence is as stated on the Training Contract and AVETMISS VET Enrolment Form.

    2.6.3 Full Exemption of Student Contribution Fee

    The SAS may apply full exemption from the student contribution fee where the participant falls into one or more of the following exemption categories:

    (a) Where payment of the student contribution fee would cause extreme financial hardship, then the SAS may waive these fees

    1. The fee waiver process should be in place at the time of the participant’s enrolment.
    2. For 2.6.3 (a) of this Fees and Charges section, the SAS must have a reasonable internal process to manage an appeal about the outcome of an application under financial hardship.

    (b) Where the Queensland Government, as represented by the departmental officer responsible for the User Choice budget, advises in writing that fees are optional. On receipt of such advice, the SAS may choose not to collect the student contribution fee. In this circumstance, any decision by the SAS not to collect fees does not create a liability for the department. The SAS may not apply for reimbursement by the department of fee revenue foregone.

    Refer to the User Choice Price List, as published on the department’s website, for information on where fee exemptions are applicable. The SAS must apply full exemption from the student contribution fee where the participant falls into one or more of the following exemption categories:

    (a) where credit transfer/national recognition has been applied to a unit of competency/module

    (b) the participant is a school-based apprentice or trainee

    (c) the participant is undertaking a qualification as part of the Skilling Queenslanders for Work – Work Skills Traineeship program.

     

    ACCM Required Employer Fee

    In some cases, where state-subsidies do not fully cover training costs, an additional Employer Fee will apply, these are includes in the quoted cost as shown on the Fee Tracker.

    This is allowable under the QLD User Choice Policy found here: 

    2.6.5 Additional charges

    Employer/industry The SAS may seek additional charges from the employer/industry. Any additional charges must be negotiated up-front and disclosed to the employer/industry prior to the participant’s enrolment.

    In cases where the Employer does not intend to pay for the Student Contribution Fee, please let ACCM College know and we will provide a detailed breakdown of costs to assist.

     

    Unfunded or non-State Funded Traineeships

    For a Traineeship not on the funding list, or not within ACCM's funding allocation, Traineeship fees will be as per the College's published Employer Program price or as agreed with the client on a fee for service basis.

    For example, the TLI30321 Certificate III in Supply Chain is a funded Traineeship in Queensland, however it is not on ACCM's approved Traineeship list under User's Choice.

    ACCM is still able to deliver this as a Traineeship, however as we will not receive any state-subsidy, the fee will be the same as a private or Employer Program price.

     

    ACCM fully understands the aboveinformation can be difficult to follow.  If you have any questions regarding any of this information please reach out to us and we are more than willing to explain the below in detail.

     

     

    Any necessary fee adjustments or refunds to the Enrolment Fee are calculated at the end of the qualification. 

    Employers may ask at any time for the breakdown of Student Contribution Fee and Employer Fee.

  • School Based Traineeship Fees

    School based Trainees are exempt from the Student Contribution Fee.

    Where the level of QLD government contribution towards the course cost is low priority - ACCM may also charge the employer an additional gap fee for School Based Traineeships. 

  • Trainee Concession Fees for Under 17s and Health Care Card Recipients

    Per the QLD User Choice Policy found here: 

    2.6.2 Partial exemption - tuition fees

    The SAS (ACCM College) must charge 40 per cent of the student contribution fee where the participant falls into one or more of the following exemption categories:

    (a) The participant was or will be under 17 years of age at the end of February in the year in which the SAS provides training, and the participant is not at school and has not completed year 12.

    (b) The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card.

    (c) The participant issues the SAS with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card.

    (d) The participant is an Aboriginal or Torres Strait Islander person. Acceptable evidence is as stated on the Training Contract and AVETMISS VET Enrolment Form.

    The trainee must claim the concession at commencement of enrolment and provide evidence of eligibility.

     

  • Trainee Fee Concession for ATSI Trainees

    Where a trainee is an Aboriginal or Torres Strait Islander person as stated on the Training Contract and advised to ACCM, they are entitled to the concession level Student Contribution Fee.

    Per the QLD User Choice Policy found here: 

    2.6.2 Partial exemption - tuition fees

    The SAS (ACCM College) must charge 40 per cent of the student contribution fee where the participant falls into one or more of the following exemption categories:

    (a) The participant was or will be under 17 years of age at the end of February in the year in which the SAS provides training, and the participant is not at school and has not completed year 12.

    (b) The participant holds a Health Care Card or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person who holds a Health Care Card or Pensioner Concession Card, and is named on the card.

    (c) The participant issues the SAS with an official form under Commonwealth law confirming that the participant, his or her partner or the person of whom the participant is a dependant, is entitled to concessions under a Health Care Card or Pensioner Concession Card.

    (d) The participant is an Aboriginal or Torres Strait Islander person. Acceptable evidence is as stated on the Training Contract and AVETMISS VET Enrolment Form.

    The trainee must claim the concession at commencement of enrolment and provide evidence of eligibility.

     Note for low priority funded qualifications ACCM may charge the employer a gap fee.

  • Financial Hardship Application

    a) Where permitted under a government funded or subsidised program ACCM College may waive all or some student fees based on proven financial hardship.

    b) In this instance the student must complete the Financial Hardship Form and be assessed in accordance with ACCM College procedures.

    c) ACT will allow a fee reduction to a concession fee where genuine hardship by a trainee is proven. Evidence must be provided for approval. [ACTSC p36]

    d) Queensland will allow a exemption for Student Contribution Fees where genuine hardship by a trainee is proven. Evidence must be provided for approval. [QLDUC  2.6.3]

     

    Review December 2022

  • Application of Existing Study Credit Transfers

    Under the Queensland funded programs we are required to consider all possible Credit Transfers from previous studies under your qualification.

    You are required to advise us of all past studies and provide a Statement of Attainment as requested, or access to your USI records.

    Prior Competent units are not required to be used if a different learning focus is desired, however if prior completed Units of Competence appear in your Training Plan, they MUST be reported properly as Credit Transfers.

Key Facts About Traineeships

  • What are Traineeships and What Incentives are Available?

    Traineeships are employment arrangements where the Commonwealth, State and Territory Governments support and encourage the training of new employees.

    Each state and territory determines the areas it will support as traineeships, and in many cases will subsidise the training costs. Some states and ACT offer generous payroll tax advantages for trainees.

    The Commonwealth Government supports the program by offering employer incentives for employers engaging and successfully completing apprentices and trainees.

    However, only those Traineeships that are on the national priority list are still eligible for Hiring Incentives and other benefits.

    Currently, the qualifications offered by ACCM College are not on the National Priority list and do not attract any federal hiring incentives.

    The Federal Government is currently conducting a national review to determine if a return to prior incentives should be reconsidered.  We will update this page according if this information changes.

    With so many different levels of government involved – traineeships can seem complicated, but they don’t need to be.

    ACCM College specialises in traineeship delivery so feel free to call us and get your questions answered.

  • Eligibility for Traineeships and Declared Traineeships By the State or Territory

    Apprentice Connect Australia Providers determine the eligibility of employees for traineeships.

    The following information is a guide to how the Traineeship system works:

    1. The type of work must be declared a traineeship in the state that you wish to employ the trainee.

    This government website shows the Traineeships Declared, but the College is happy to work this out for you. 

    2. The employee you wish to register in a traineeship must be an Australian Citizen or permanent resident.

    They can also be a New Zealand passport holder who has been resident in Australia for more than six months,

    Some states will allow visa holders where the specific visa allows employment and traineeships (including Special Category Visa 444 which allows New Zealand Citizens to work and study in Australia for an unlimited period).

    3. The employee cannot already hold a formal qualification (but see the many exceptions to this rule below).

     See the NSW Traineeship rules (including for New Zealand Citizens).

    Contact us to arrange specific advice from an Apprentice Connect Australia Providers or refer to http://www.australianapprenticeships.gov.au.

    In NSW the Vocational Training Orders that declare a Traineeship are published on the Training Services NSW site.

  • Impact of Past Qualifications

    Previous qualifications are not an automatic disqualifier from being a Trainee and attracting government subsidies and incentives.

    While this used to be a factor, the guidelines have changed a great deal in recent years and it's best to check.

    The rules vary by State and Territory about what is allowable.

    An Apprentice Connect Australia Provider consider and determine the specific qualifications held by any potential trainees, as there are many exceptions and rules.

     

     

  • New Entrant Trainees

    To be registered as a New Entrant Trainee, a new employee must be registered as a Trainee within three months of commencing work or within 12 months for part-time employees.

    Federal Employer incentives (if available) only apply to New Entrant Trainees. 

    Payroll Tax exemptions or rebates may also apply based on your State or Territory and specific business situation (please check with your Accountant). 

    For most states the training costs for many New Entrant Traineeships is subsidised by the State/Territory Government.

     

  • Existing Worker Traineeships

    Employees registered as trainees who have been employed longer than the time frames for New Entrant status are called Existing Worker Trainees.

    Existing employees can be registered as trainees.

    The benefits or reasons to do this vary from state to state:

    • Existing Worker traineeships in ACCM College qualification areas do NOT attract Employer incentives in any state.
    • Payroll Tax rebates and exemptions do NOT apply to Existing Worker Traineeships.
    • In the ACT, South Australia and Tasmania, the training costs for some Existing Worker Traineeships is subsidised. Refer to each state for rules and qualifications subsidised.
    • Registration as an Existing Worker Traineeship prohibits the training to be subsidised under other available subsidised training programs offered by the various states.
  • There is no maximum age to be a Trainee

    Traineeships are suitable for all employees, however some State and Territories do have minimum age requirements for Traineeships.

    For more details on minimum age requirements please contact your Apprentice Connect Australia Provider or ACCM College for specific information.

    Our course materials are based on work place skills, so no matter how old your employees are, they will still benefit from the course.

  • Traineeship Employer Incentives

    Quick Summary: The Australian Apprenticeship Incentive Guidelines have changed

    Always check here for the most up to date guidance!

     

    For Traineeships that commenced after 30 June 2024

    The Federal Incentives only apply to qualifications on the National Skills Priority list.

    Currently, the qualifications on offer with ACCM College do not attract federal hiring incentives.

     

    For Traineeships that commenced after 1 July 2022 but BEFORE 30 June 2024:

    $1750 at 6 months from “date of commencement” and $1750 at the six month mark after the effective date of the first date.

     

    For Traineeships that commenced prior to 30 June 2022:

    $4000 per FT new entrant trainee, $1500 per PT new entrant trainee

    For new full-time trainees of $1500 is claimable at the six month mark of their traineeship, and $2500 at completion.

    For new part-time trainees the $1500 is claimable at completion of the traineeship.

     

    How are incentives managed?

    Incentives are subject to traineeship eligibility criteria, waiting periods and time limits being met. Your Apprenticeship Support Network provider will assess your trainees eligibility for incentives.

    The information provided on this page is for general information only and should not be relied upon because it is subject to change and may not reflect your exact circumstances. 

    This information is subject to change, always refer to  http://www.australianapprenticeships.gov.au/ for current information.

    Current as of Nov 2024

  • Payroll Tax Rebate Benefits

    NSW, QLD, WA, TAS and ACT offer an exemption and/or rebate on the wages of New Entrant trainees.

    If you are paying or liable to pay Payroll Tax – this can be a significant saving amounting to thousands of dollars.

    Current details on Payroll Tax Rebates for your State or Territory can be found here: 

     

     

    Please click on the picture above to download ACCM College's Payroll Tax Rebate handout.

    This will help explain how this financial consideration is calculated and how it can help employers offset the costs of Traineeships.

    Contact your Accountant or the relevant government body in your state to determine whether you will attract an exemption or rebate, and at what rate and for what period of time.

  • State Government Subsidy Support to Pay for Training

    The cost of the training provided by the College may be subsidised by your State or Territory Government.

    Each State and Territory determines which courses it will subsidise, and to what extent.

    Our courses pages will provide an accurate price or estimate.

    All State and Territories currently require an employer contribution (NSW is currently offering a Fee-Free Traineeship program).

    ACT, South Australia and Tasmania also subsidise the costs for some Existing Worker traineeships.

  • Employer Obligations Under Traineeships

    Taking on a trainee can be a step forward for many businesses to train and grow their key staff for the future. It provides an opportunity for an extra set of hands that is motivated and keen to learn.

    Under the Traineeship Training Contract the employer must provide a workplace environment that supports the trainee's learning, and allows approximately 3 hours per week towards learning activities.  ACT requires a higher level of time commitment of 20% of the Trainee's paid work hours.

    Employers enrolling their employees as students are responsible to:

    • Provide appropriate on-the-job training, support and supervision
    • Ensure their employees have access to the full range of work that is required on-the-job to complete the assessment tasks
    • Notify the College if there are any matters affecting their ability to complete the qualification due to work related barriers
    • Comply with Traineeship requirements if applicable.
    • Sign all Workplace Verification Checklists, Assessment Submissions and Training Plans.
  • The Role of a Supervisor of a Trainee

    As a supervisor you will act as a role model and coach for the trainee. 

    The trainee will look to you for guidance and help in learning to do their job.

    You also have responsibilities to talk to ACCM College about the trainee's progress.

    ACCM College provides you the on-line ability to see their progress 24/7.

  • Trainee Obligations

    Trainees also have obligations under a traineeship arrangement.

    The key obligations that affect their formal qualification are:

    • Regular and active participation in training
    • Seeking help when it is needed
    • Making contact with ACCM College as required to undertake skills assessments
    • Following ACCM College Policies
    • Submitting your original work in assessments
    • Participating in any workplace training provided by your employer or ACCM College.
    • Attending any training or progress meetings with ACCM College.
    • Notifying your employer and ACCM College if you are having any difficulties completing the tasks or workbooks.
    • Notifying ACCM College if you leave your employer during the term of a traineeship.
    • Meeting the ACCM College Student Participation Standards
  • Trainee Rates of Pay

    Rates of pay are a matter for your relevant Award or the National Training Wage. The Department of Fair Work could assist you if you are unsure.

Three Simple Steps To Arrange Traineeships

1. Speak to us to get details. If you are unsure if your employee(s) qualify - then let us check for you.

2. Let us arrange traineeship registration with your preferred Apprentice Connect Australia Provider.

3. Your trainee enrols online in about 7 minutes using an enrolment link we will send you.

 

ACCM College specialises in traineeship delivery and is one of the largest traineeship support training providers in our areas of expertise: business, IT, supply chain, finance and accounting.

We keep you informed on your trainee's progress and key milestones to ensure the program runs smoothly. 

 

Studying at ACCM College

  • Course Support that Students Rave About

    ACCM College helps you succeed in your studies by giving you the support of a dedicated team of Student Advisers with real life industry experience.

    You will have one dedicated Student Adviser who will personally manage your program; and the benefit of a team around them to provide expert assistance in all subject areas.

    Students actively comment about the supportiveness of their Student Advisers, in particular their skills at passing on their knowledge and making even the hardest subject easy to understand.

    Help is available.  Studying online does not mean you are studying alone.

  • Quality Learning Materials that Receive Great Reviews

    Our step by step course materials have been written by our own industry experts to give learners the most relevant and useful information needed.

    The online resources provide industry insight and understanding by simplifying industry jargon and concepts, and focusing on current real world business practices.

    We pride ourselves on providing high quality learner resources that set our learners up for success.

    ACCM College students have the opportunity to give us immediate subject feedback and feedback to the assessor upon submission, so we always have the opportunity to become even better.

  • Access to Course Materials

    All of the course materials are accessed and completed online, allowing learners to complete subjects at a time and place that suits.

    Webclass login details are provided via email within an hour of enrolling.

    On Webclass learners can:

    • Access online learning and assessment materials 24/7
    • Submit assessments, view assessment results and assessor feedback
    • Update contact details

     

     

  • No Exams and Lots of Help

    There are no stressful exams.

    Our assessments are thorough, but are self-paced and help is only a phone call or email away.

    Activities that you are asked to do are practical and based on real life workplace experiences and needs.

    You will have a Study Timetable and we will help you keep to it so that you end up with the qualification that you deserve as quickly as is feasible.

  • Regular Contact from Us. Yes - We Call You!

    ACCM is proactive about being in touch. When you apply to enrol, our Service One team will call you immediately and guide you through to finish the enrolment process. They will also contact you weekly for the first 6 weeks to ensure you are on track and comfortable with online learning.

    After your onboarding has been completed a Student Adviser will make contact to introduce themselves as your main point of contact and assistance with your ongoing study.

    You will continue to receive regular phone calls, emails and SMS to check your progress and offer help. If we see you getting behind we will increase our efforts to contact you to ensure you are getting the help you need.

    Study online - not alone, and be supported every step of the way!

  • Start and Study Anytime - Enjoy the Flexibility

    ACCM does not have strict semester dates, giving you the ability to decide when you want to start your study program.

    Once your enrolment is approved your personal login details will give you access to your course materials 24/7 and allowing you the flexibility to choose when and where you study.

    You can also see your personal Study Timetable and have clear goals of when your subjects are to be completed.

ACCM College's Role in Traineeships

  • Step 1. Agree on Workplace Resources Needed

    Each vocational course has different workplace needs. We simply confirm that you have in place what is needed and agree on solutions for any issues identified. 

  • Step 2. Determining Specific Trainee Needs

    Each trainee has unique needs. We start by getting them to provide us with information so that we can discuss how we can best support them. This also ensures that they are aware of their obligations.

     

  • Step 3. Determine the Training Plan

    This involves determining the best subjects to suit your work environment. The assessments for each subject are timetabled to be achieved so that the formal component of the traineeship is completed as quickly as possible – allowing the remaining time to be dedicated on further developing workplace skills.

  • Step 4. Providing Quality Learning Resources and Structured Assessments

    Trainees have immediate access to high quality learning resources that they can access 24/7. This puts them in full control to best use the times at work that are most suitable for their studies. The materials are designed to allow them to do small parts at a time – so they give the best flexibility for a work environment.

  • Step 5. Staying in Touch with Trainees

    We ask trainees to make regular contact with us – but we are also proactive in contacting them.

    Trainees can simply give us a phone call when they need help with the learning materials or they can book times in advance.

    Many assessments are structured to require trainees to interact with the College by phone so that we know they are making progress on specific subjects.

  • Step 6. Updating You on Trainee Progress and Issues

    We recognise that many employers may not be readily available on the phone, so we have created the Employer Dashboard to ensure you have up to date information about your Trainee's progress.

    This also ensures that you are fully aware of any progress issues that may impact completion (and completion incentive payment) and have the opportunity to address those issues.

  • Step 7. Escalating Issues

    From time to time there are issues with a trainee's progress. You will be advised both informally and formally to ensure that you are aware of the situation, and that all parties are doing what they can to resolve the problem.

    In some instances we are required to advise the relevant state Department of Education if there are trainee progress issues. This will only happen after we have tried to resolve the problem directly with you. 

  • Step 8. Subject Completion

    Your trainee will be required to get employer agreement that they meet the workplace requirements of each subject. Please ensure that within your workplace, anyone who may be asked by the trainee to do this has your approval.

  • Step 9. Employer Agreement on Competency Completion

    Once all required subjects have been completed your trainee is eligible for the award of their qualification and Competency Completion.

    Workplace agreement of Competency Completion and the return of a signed copy of the Training Plan is required. We will email these to you.

    Please be aware that Competency Completion may affect the rates of pay for any trainees on the National Training Wage. It will also trigger eligibility to any employer completion incentives and at the same time cease any eligibility to payroll tax exemptions or rebates.

  • Step 10. Department Advice of Completion

    The College will report to the relevant Department of Education that the trainee has completed the formal requirements.

    In some states this automatically triggers Competency Completion. In others you will receive a letter (that you must reply to) if you wish to delay Competency Completion.

Why ACCM is the Training Provider of Choice

  • Maximum RTO Registration Status - Recognising Quality Delivery

    The College is a Registered Training Organisation meeting the Standards for Registered Training Organisations. Our National Provider number is 1441.

    The Australian Skills Quality Authority (ASQA) is the government agency that supervises and approves the licencing of Registered Training Organisations.

    Our Registration Certificate shows that the College is registered to deliver nationally accredited training until 17 January 2030. 

    Read about how we achieved the maximum registration period and what that means.

  • Outstanding Survey Results - National Quality Indicators

    Wow – another year and awesome results in the National Quality Indicators!

    RTOs are required to collect surveys from students and employers. The survey questions are fixed so that comparisons can be made between RTOs from year to year. These are called the National Quality Indicators. We not only get great results – we have done so consistently. 

    Look at the consistent history of excellent results in our latest 2022 Quality Indicator Annual Summary Report.

  • Proven Results From The NSW VET Student Outcomes Survey

    It's great to see this feedback from NSW.

    2021 is the most recent full year data that has been released (as of December 2022).

    This independent data reflects the efforts of NSW Training Services collecting post-qualification data on student outcomes.

    We were delighted to be proven a leading provider in our peer group and across all NSW providers.

    Click here to the data for yourself - NSW VET Student Outcomes 

  • Long Term Client Satisfaction - The Best Evidence of Quality

    ACCM College has a wide range of long term and loyal clients who appreciate the industry expertise, flexibility and quality of the work that we do to deliver traineeships and training to their staff.  

    We excel at understanding the specific needs of each client, so we are able to get equally outstanding reviews from employers in different sectors.

    Don’t take our word for it - see the many Client Success Stories for more information.

  • Student Success - A Measure of the Support We Provide

    Each year the quality of the training and traineeships delivered by the College is acknowledged through the recognition of our high achieving students in the Department of Education Trainee of the Year awards.

    In every year we have had multiple students across different study categories be recognised, and in turn recognise the help and support of their College Student Adviser. Look at these amazing success stories.