This qualification covers the essential knowledge and skills required to work and succeed in a supply chain environment. Critical communication and teamwork skills are covered in-depth to ensure that learners can work effectively with colleagues and customers. This program specifically addresses legal current obligations under Workplace Health and Safety, Chain of Responsibility and Fatigue Management laws in a practical and engaging way.
To enrol in our programs you must be employed in a suitable role and be able to undertake on-the-job supervised workplace assessment activities. The College will undertake a review of your workplace and supervision situation as part of its entry requirements.
The course does NOT offer ticket / licencing options for forklifts, working at heights, or EWP or any platforms. The units of competency offered are limited to what is feasible for us to deliver and assess and as such please discuss your specific needs with us prior to enrolment.
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offered under the Certificate II in Supply Chain Operations
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
This foundation level subject provides an overview of supply chain operations and includes understanding the sectors within the industry, and departments within a warehouse and how they interrelate. It develops skills in communicating and participating in group discussions and provides an overview on equipment and technology in use.
Safety is paramount in every industry, especially in Warehousing and Logistics. This Subject provides the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a warehouse or logistics environment. This is a great entry level subject to help you act and respond to emergency incidents in a safe manner; and undertake safety housekeeping activities.
Warehousing is a dynamic and ever-growing industry. This Subject addresses the skills and knowledge required to work effectively in a logistics, store or warehouse environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team. A number of practical workplace activities are undertaken and used as assessment evidence to ensure every new employee gets started in the right way.
This survey is an important opportunity for you to tell ACCM College about your learning experience so far. By formally seeking this information at the mid-point of your course, ACCM College can help shape your learning outcomes to better ensure your professional development goals are met.
Any person who has some role in the transport and storage of goods (called the Supply Chain) is responsible for safety. This requires having the skills to identify and manage fatigue; determine and calculate load mass; and ensure compliance with vehicle and storage limits. This is a key Subject to ensure you are aware of your legal obligations and practical ways to meet them.
Picking and processing orders and safely loading and unloading goods is a primary focus of the Warehousing industry. This important Subject will give you an understanding of the way a warehouse functions to ensures efficient despatch and timely delivering of goods.
The Supply Chain industry cannot function without goods to move. Receiving of goods to replenish stock requires awareness of: product storage requirements, what to look for when checking and inspecting goods on arrival; and completing shipping documentation. This subject also looks at unloading, unpacking and storing protocols to complete your knowledge of this key aspect of Warehousing.
Across all sectors of the supply chain it is important to work effectively with others and to provide quality service to internal and external customers. This subject looks at the interpersonal skills that are essential to be productive.
The assessment activities require evidence of 3 customer service instances and working with a group to achieve an objective on at least two occasions and address at least one identified problem or conflict on each occasion. A case study is used as the basis of these activities.
Inventory systems are key to managing the ordering and control of stock. This Subject will deliver all the skills to maintain stock control and receivals. Including establishing supply arrangements, monitoring and maintaining stock, processing receivals and storing stock, determining stock wastage and performing stock audits.
Effective communication and interaction with colleagues and customers is a key function in all job roles in the Supply Chain industry. This Subject covers practical communication and service skills with specific emphasis on working in a culturally diverse workplace. The critical Subject looks at the specific needs and demands of a busy logistics, stores or warehouse environment.
Quality Education at a Fair Price
0* - $
42 weeks is allowed as the standard part time enrolment term for the Certificate II in Supply Chain Operations course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Certificate II in Supply Chain Operations
ACCM has many obligations to provide a quality learning experience to our valued learners.
However, two are critical obligations in the VET sector
1. ACCM College is responsible for the quality of the training and assessment in compliance with the Standards for RTOs 2015
This means we must maintain the high quality standards expected of RTO's as outlined in our governing regulations.
2. ACCM College is responsible for the issuance of the Australian Qualification Framework (AQF) certification documentation
This means we are responsible for issuing you the qualification testamur or statement of attainment upon finalisation of your course (once all invoicing has been paid).
As the Learner, there are specific rights you must be made specifically aware of under the Standards for RTOs 2015:
1. The details of our Complaints and Appeals process which can be found here ACCM's Complaint Policy
2. The process and policy if ACCM were to close or cease to deliver any part of the training product you are enrolled in. The specific policy can be found in our Qualification Transition, Cessation and Teach Out Policy
You can also find these and other policies on our main Policy Page.
As the Learner, there are also some obligations that you have to enrol in an ACCM qualification.
1. You must meet any Entry Requirements listed on this page, such as:
2. There is also a Student Progress and Participation Policy designed to help you reach your goals. You can read more about this policy here
3. Learners also have an obligation to behave in a professional manner with ACCM staff at all times.
If you have any questions regarding these requirements, please give us a call before you begin the enrolment process.
We want to make sure you are set up for success!
One of the keys to our success is the strong communication we maintain with our Learners.
ACCM has a proactive communication and participation policy with our learners.
For more information, please read our Student Progress and Participation Policy
Online learning is not for everyone.
Before enrolling consider:
Although we offer high level support - if online isn't for you - it isn't for you...
It is in your best interests to choose another provider if online isn't for you.
Assessment is the process to award a student competency in unit/s of competency.
For a student to be assessed as competent, we must ensure the student has:
Each subject will have a range of formative and summative assessment activities selected based on the units of competency.
Common formative assessment methods used to assess foundation knowledge include written short answer questions, multiple choice questions and match the correct answer questions. These are typed into the online learning platform WebclassM. Case Study scenarios are often used to give relevant context to these questions.
The main or summative assessment activities are often more skills based and practical activities such as:
In higher level qualifications the summative assessments might include activities like:
Instructions for all assessment activities are provided, along with information about what the expectation is to achieve competency.
We use a range of methods to gather evidence of competency ie evidence of your completion of the assessment activities.
For typical question and answer activities you will type the answers into the online learning platform WebclassM.
Role Plays will be conducted by phone or video calls eg zoom or MS Teams.
Many practical activities are evidenced by you completing simulations within the online learning system eg data input or completing a sample workplace form or spreadsheet.
Some subjects require specific interactions. These may be addressed by email exchanges, a group video conference or use of a specific application eg IT Ticket System.
Observations can be by live video or a recorded video where we can see the participant was you.
In general, we have identified assessment methods that are suitable for remote assessment.
Each subject will have specific Assessment Resources and Assessment Conditions based on the unit/s of competency.
In general, we will provide the required assessment resources and establish the required conditions.
These may typically include:
Each subject will give you an overview of the summative assessment activities at the start; and specific activities will include or reference the required resources. The instructions will disclose any specific conditions to be applied.
You will however be required to:
One of the challenges of online assessment is ensuring the student is the person undertaking the assessments. Yes, we know you would need to be pretty rich and desperate to pay someone to do your Cert 3 course - but we do need to check...
The ACCM process has a number of ways we do this that you should be aware of:
These processes may mean you are asked to identify yourself during the assessments eg
Lastly, and importantly, we ask your Workplace Supervisor (for employment related enrolments) to agree with us about competency before it is awarded.
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A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: