Supply Chain Operations Certificate II TLI20421

START YOUR CAREER IN TRANSPORT, LOGISTICS AND WAREHOUSING

This qualification covers the essential knowledge and skills required to work and succeed in a warehousing or logistics environment. Our subjects cover foundational topics such as: Despatching Goods, Receiving and Storing Stock, and also how to follow security procedures for cargo and goods. Critical communication skills are covered in-depth to ensure that learners can work effectively with colleagues and customers. This program specifically addresses legal current obligations under Workplace Health and Safety, Chain of Responsibility and Fatigue Management laws in a practical and engaging way.

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Subject Choices

offered under the Certificate II in Supply Chain Operations

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

Select 2 elective subjects

  • Starting in Warehousing and Logistics

    Efficient and effective storage is always a major factor in the Supply Chain industry. This foundation level Subject provides an overview of warehouse operations and includes identifying products, understanding the sections within a warehouse and specific storage areas. It develops skills in examining quality, reporting on products, as well as using inventory and labelling systems to identify and locate products.

    • Unit(s):
    • TLIX0023 Identify the roles and functions of the supply chain industry
    • TLIE1003 Participate in basic workplace communication
  • Safety in Warehousing and Logistics

    Safety is paramount in every industry, especially in Warehousing and Logistics. This Subject provides the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a warehouse or logistics environment. This is a great entry level subject to help you act and respond to emergency incidents in a safe manner; and undertake safety housekeeping activities.

    • Unit(s):
    • TLIF0025 Follow work health and safety procedures
    • TLIF0022 Conduct housekeeping activities
  • Work Effectively in Warehousing

    Warehousing is a dynamic and ever-growing industry. This Subject addresses the skills and knowledge required to work effectively in a logistics, store or warehouse environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team. A number of practical workplace activities are undertaken and used as assessment evidence to ensure every new employee gets started in the right way.

    • Unit(s):
    • TLIL0007 Complete workplace induction procedures
    • TLIG0003 Work effectively with others in a team
    • TLIJ2001 Apply quality procedures
  • Mid Course Survey

    • Unit(s):
    • MID-SURVEY Mid Course Survey
  • Chain of Responsibility Obligations

    Any person who has some role in the transport and storage of goods (called the Supply Chain) is responsible for safety. This requires having the skills to identify and manage fatigue; determine and calculate load mass; and ensure compliance with vehicle and storage limits. This is a key Subject to ensure you are aware of your legal obligations and practical ways to meet them.

    • Unit(s):
    • TLIF0009 Ensure the safety of transport activities (Chain of Responsibility)
    • TLIF2010 Apply fatigue management strategies
  • Picking and Despatch (E)

    Picking and processing orders and safely loading and unloading goods is a primary focus of the Warehousing industry. This important Subject will give you an understanding of the way a warehouse functions to ensures efficient despatch and timely delivering of goods.

    • Unit(s):
    • TLIA0022 Pick and process orders
    • TLIA0019 Despatch stock
    • TLIA0020 Package goods
  • Receive and Replenish Goods (E)

    The Supply Chain industry cannot function without goods to move. Receiving of goods to replenish stock requires awareness of: product storage requirements, what to look for when checking and inspecting goods on arrival; and completing shipping documentation. This subject also looks at unloading, unpacking and storing protocols to complete your knowledge of this key aspect of Warehousing.

    • Unit(s):
    • TLIA0023 Receive goods
    • TLIA0024 Replenish stock
    • TLIA0021 Participate in stocktakes
  • Computer and Administrative Tasks in Logistics (E)

    This subject provides an overview of routine administration tasks in warehouse and logistics operations. Responsibilities such as incoming and outgoing mail, filing and message taking are covered. As many of these tasks are computerised work the subject covers keyboarding skills and basic use of computers.

    • Unit(s):
    • TLIE0002 Process workplace documentation
    • TLIK2010 Use infotechnology devices in the workplace
    • TLIL2008 Complete routine administrative tasks
  • Effective Communication in Logistics (E)

    Effective communication and interaction with colleagues and customers is a key function in all job roles in the Supply Chain industry. This Subject covers practical communication and service skills with specific emphasis on working in a culturally diverse workplace. The critical Subject looks at the specific needs and demands of a busy logistics, stores or warehouse environment.

    • Unit(s):
    • TLIG2007 Work in a socially diverse environment
    • BSBOPS203 Deliver a service to customers

Course Fees

Quality Education at a Fair Price

$

1,010

* - $

2,500



Course Duration

12 months is allowed as the standard part time enrolment term for the Certificate II in Supply Chain Operations course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate II in Supply Chain Operations

  • Relevant Work Role Required
    A warehouse or logistics environment is necessary to be able to undertake practical activities required in some subjects in this qualification, eg picking products; putaway; inventory stocktake...

    It is not possible to undertake many electives without access to a worksite that allows you to undertake these activities.

    As a minimum 70 hours of work must be undertaken.

    Ability to conduct practical on-the-job assessments in a safe environment under appropriate workplace supervision.
  • Literacy Skills
    Reading Skills
    You must be able to:
    Read basic texts relevant to workplace requirements (ie policies and procedures)
    Read and evaluate information and ideas to extract meaning relevant to the topic
    Use different reading comprehension strategies as needed (ie identifying, questioning, previewing)

    As a guide - you should have completed Year 10 schooling, or have proven workplace reading skills.

    Writing Skills
    You must be able to:
    Write clear sequenced instructions for using routine/everyday activities
    Draft short emails and letters to convey required information
    Complete a range of forms requiring routine and factual data

    As a guide - you must have completed Year 10 schooling, or have proven workplace written communication skills.
  • Language Skills (Spoken English)
    You must be able to:
    Demonstrate language use appropriate to different circumstances
    Make enquiries or seek clarification as needed to perform tasks
    Explain routine procedures and give clear sequenced instructions to others

    As a basic guide - you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Numeracy Skills
    You must be able to:
    Interpret, comprehend and use a range of everyday mathematical information in familiar and routine contexts

    As a basic guide - you must have completed Year 10 schooling, or have a working knowledge of basic mathematical functions.
  • Digital Literacy Skills
    You must be able to:
    Open and use a computer application (such as your Web Browser)
    Navigate a website by following instructions and follow website "links"
    Type and edit text eg for short answer assessment questions 
    Select the appropriate answers in a multiple choice list (select the correct option(s))
    Download, save, edit and upload documents or files
    Write, edit, send, receive and save emails
    Open and use a word processing application (such as Microsoft Word or Google Docs)
    Open and use a spreadsheet program (such as Microsoft Excel or Google Sheets) depending on electives chosen
  • Computer and Internet Requirements
    You must have:
    Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
    Internet access with Internet Explorer 8+, Chrome or Firefox
    Microsoft Office 2010 Word (or higher) and Subject specific Microsoft Office products for chosen electives (ie Excel or Powerpoint)

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With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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