Business (Business Operations) Certificate IV BSB40120

EXPAND YOUR BUSINESS CAREER OPTIONS WITH THIS COMPREHENSIVE PROGRAM DESIGNED TO DELIVER A BROAD RANGE OF SKILLS KEY TO YOUR BUSINESS SUCCESS

Build on your existing business skills with the Certificate IV in Business (Business Operations). Ensure that you have the necessary customer service management and client relationship skills to be successful in your chosen industry. You will also master the techniques behind critical and creative thinking, professional development, business writing and safety management. As a special focus under Business Operations you will also develop your marketing and operational planning skills.

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Subject Choices

offered under the Certificate IV in Business (Business Operations)

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

  • Professional and Effective Work Practices

    Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. Also learn the importance of professional development activities.

    • Unit(s):
    • BSBPEF401 Manage personal health and wellbeing
    • BSBPEF402 Develop personal work priorities
    • BSBPEF501 Manage personal and professional development
    • BSBPEF302 Develop self-awareness
  • Making and Communicating Good Business Decisions

    This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders.

    • Unit(s):
    • BSBCRT411 Apply critical thinking to work practices
    • BSBTEC404 Use digital technologies to collaborate in a work environment
    • BSBXCM401 Apply communication strategies in the workplace
  • Building Strong Customer Relationships

    This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

    • Unit(s):
    • BSBTWK401 Build and maintain business relationships
    • BSBOPS404 Implement customer service strategies
  • Develop Strong Business Writing Skills

    This subject addresses the skills and knowledge required to plan documents, draft text and produce documents of some complexity such as reports, detailed letters and proposals and general promotion documents.

    • Unit(s):
    • BSBWRT411 Write complex documents
    • BSBXCM301 Engage in workplace communication
  • Implementing Effective Safety Procedures

    Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.

    • Unit(s):
    • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • Marketing Business Products and Services (E)

    This subject covers market segmentation, marketing messages and the promotional mix. Students prepare a marketing plan for 2 different market segments which involves designing a specific promotional activity as well as evaluating the proposal. Spam laws and important consumer laws are covered to ensure relevant laws are addressed in your marketing efforts.

    • Unit(s):
    • BSBMKG433 Undertake marketing activities
    • BSBMKG434 Promote products and services
    • BSBMKG431 Assess marketing opportunities
  • Maximising Team Outcomes and Performance (E)

    Long term success in business is a direct result of sound operational planning. This subject teaches how to set realistic operational goals, effectively plan activities and prepare for contingencies while creating sound monitoring stages to improve operational performance throughout the execution phase.

    • Unit(s):
    • BSBOPS402 Coordinate business operational plans

Course Fees

Quality Education at a Fair Price

$

1,580

* - $

5,000



Course Duration

18 months is allowed as the standard part time enrolment term for the Certificate IV in Business (Business Operations) course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate IV in Business (Business Operations)

  • Prior Studies at Certificate III level
    It is recommended that you have Certificate III in Business or Business Administration or at 2 years experence in office work before commencing this qualification.
  • Past Work Experience
    For this qualification you should have completed the Certificate III or have relevant work experience
  • Reading and Writing Skills
    The course is an online correspondence course so you need to have average English reading and writing skills, or higher. As a guide - you should have completed Year 12 schooling, or have sound workplace written communication skills.
  • Spoken English Skills
    Some components of this course have practical components where students will be required to demonstrate verbal communication skills as part of their assessments. Average English skills are necessary to complete these components successfully.
  • Numeracy Skills
    Numeracy skills are required at an average level eg completion of Year 10 maths and the ability to use a calculator.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment

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PLEASE READ! Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

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Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

Eligibility requires you to be an Australian Citizen or New Zealand passport holder resident for more than 6 months, permanent resident visa holder who is a resident or working in ACT, or an eligible visa holder, over 15 and have left school; or i) is undertaking a course of study leading to completion of a year 12 in an alternative program, or ii) has an Exemption Certificate and the selected Skilled Capital qualification is an approved ASBA pathway  This course is funded by the ACT Government.

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Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

An employer looking for cost effective solutions to staff training?

ACCM not only has the experience and expertise, but we also have access to many government subsidised programs to make your investment even more cost effective.

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Employing a trainee?

A traineeship is great way to develop the skills of your workforce.

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$Price

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

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