Information Technology Certificate IV ICT40120

Subject Choices

offered under the Certificate IV in Information Technology

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

Select 3 - 4 electives depending on subjects chosen

• Implement Data and IP Protection Strategies

  Data protection and cyber-security are integral factors in today’s business success. This subject addresses core units of competency and will deliver training in Intellectual Property, ethics, privacy and how to safeguard data a world where cyber-security risks are a constant threat to your organisation. This subject looks at the foundation knowledge about these key topics and requires students to show they can undertake research to stay up to date with current cyber security threats such as malware. To complete this subject the student must be active in identifying and actioning 3 cyber security threats.

  • Unit(s):
  • BSBXCS404 Contribute to cyber security risk management
  • ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
  • BSBXCS302 Identify and report online security threats
  • ICTSAS214 Protect devices from spam and destructive software
• ICT Problem Resolution Techniques

  Solving complex ICT problems is part of an IT technicians daily role. This subject addresses the need for critical thinking and team problem solving techniques required to identify and resolve ICT issues. It also covers the skills to provide ICT advice and support to users, including the communication of comprehensive technical information. Basic troubleshooting of common ICT problems, using collaborative tools and a virtual Lab, is included in this practical subject.

  • Unit(s):
  • BSBCRT404 Apply advanced critical thinking to work processes
  • ICTICT443 Work collaboratively using ICT technologies
  • ICTSAS432 Identify and resolve client ICT problems
  • ICTSAS442 Provide first-level remote help desk support
• Evaluate Cloud and Emerging Technology

  The Cloud offers amazing opportunities, but only if you choose the right services for your organisation. This forward-thinking Subject will help you learn to review and evaluate the range of Cloud options, deployment models, implementation factors and their impact on your organisation. Finally, you will learn to prepare and deliver your findings to the key decision makers within your business.

  • Unit(s):
  • ICTICT426 Identify and evaluate emerging technologies and practices
  • ICTCLD301 Evaluate characteristics of cloud computing solutions and services
  • ICTICT310 Identify and use industry specific technologies
  • ICTICT428 Select cloud storage solutions
• Programming with Javascript

  Learn to create simple applications through introductory programming techniques with Javascript. This Subject covers applying language syntax, control structures to create code, using programming standards, testing and debugging.

  • Unit(s):
  • ICTPRG302 Apply introductory programming techniques
• Professional Development in ICT (E)

  The ICT industry is always surging forward with new technology and new best practices. Ensuring your skills remain current and relevant is a requirement for everyone in this dynamic industry. This Subject will help you plan, conduct and achieve the skills you’ll need for a career in IT.

  • Unit(s):
  • BSBWOR404 Develop work priorities
  • ICTICT431 Use online tools for learning
• ICT Service Desk Operations (E)

  Review the skills and knowledge required to apply the principles of service management when supporting and resolving Information and Communications Technology (ICT) service / help desk cases. This involves the skills to use help desk software as well as access information from multiple information systems. In addition identify the opportunities to improve service / help desk systems and procedures and make recommendations for improved support policies.

  • Unit(s):
  • ICTICT446 Apply ICT service management principles
  • ICTSAS433 Update ICT client support procedures and assist with policy development
  • ICTWOR306 Resolve technical enquiries using multiple information systems
• Local Device System Administration (E)

  Basic system administration functions and the importance of protecting data are the two main issues covered in this subject. Activities include implementing components of systems backup and restoring files from backups. In addition, there are activities on virus scanning and confirming licensing for a stand-alone device. Content explores the legal requirements to protect personally identifiable data and information. A virtual practical lab is used as a key assessment tool.

  • Unit(s):
  • ICTSAS304 Provide basic system administration
  • BSBXCS303 Securely manage personally identifiable information and workplace information
  • ICTSAS215 Protect and secure information assets
• Networking - Virtualisation (E)

  Today’s computing world is moving more and more towards IT virtualisation. To bring students closer to virtualisation, this Subject will allow learners to actually install and configure a Server in true Virtual environment and test them using a range of diagnostic tools.

  • Unit(s):
  • ICTNWK420 Install and configure virtual machines
  • ICTNWK422 Install and manage servers
  • ICTNWK427 Configure desktop environments
• Service Technician Basic Repair Skills (E)

  A service technician needs the skills and knowledge to carry out maintenance and fault repair to keep equipment and software operating. These tasks include acquiring, installing and configuring internal system hardware components. There are safety risks associated with this subject and as such suitable supervision and environment requirements apply.

  • Unit(s):
  • ICTSAS309 Maintain and repair ICT equipment and software
  • ICTICT303 Connect internal hardware components
  • ICTSAS303 Care for computer hardware
• Field Engineer Service Skills (E)

  Troubleshooting ICT equipment and hardware problems and applying a systematic processes to fault finding is the focus of this subject. This also involves checking the system is operational prior to hand over for client use, including conducting formal testing and trials to determine whether the system satisfies its acceptance criteria. There are safety risks associated with this subject and as such suitable supervision and environment requirements apply.

  • Unit(s):
  • ICTSAS428 Hand over ICT system components to clients
  • ICTSAS446 Fault find and troubleshoot ICT equipment, hardware and software problems