Information Technology Certificate IV ICT40120
LEARN ADVANCED INFORMATION TECHNOLOGY SKILLS AND STAY UP TO DATE
The Certificate IV level course provides your experienced IT staff with a selection of advanced theory and hands-on learning opportunities. This qualification covers advanced client support skills, protecting intellectual property, online security, cyber-security risk management, ICT problem resolution, virtualisation, emerging technology, system administration and basic programming. Additional electives may be considered. Both General and Networking streams of the Certificate IV are available with this course.
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Subject Choices
offered under the Certificate IV in Information Technology
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
Specialist Electives Can Be Added at the Halfway Mark As Required
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ICT Service Desk Operations
Review the skills and knowledge required to apply the principles of service management when supporting and resolving Information and Communications Technology (ICT) service / help desk cases. This involves the skills to use help desk software as well as access information from multiple information systems. In addition identify the opportunities to improve service / help desk systems and procedures and make recommendations for improved support policies.
- Unit(s):
- ICTICT446 Apply ICT service management principles
- ICTSAS433 Update ICT client support procedures and assist with policy development
- ICTWOR306 Resolve technical enquiries using multiple information systems
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Implement Data and IP Protection Strategies
Data protection and cyber-security are integral factors in today’s business success. This subject addresses core units of competency and will deliver training in Intellectual Property, ethics, privacy and how to safeguard data a world where cyber-security risks are a constant threat to your organisation. This subject looks at the foundation knowledge about these key topics and requires students to show they can undertake research to stay up to date with current cyber security threats such as malware. To complete this subject the student must be active in identifying and actioning 3 cyber security threats.
- Unit(s):
- BSBXCS404 Contribute to cyber security risk management
- ICTICT451 Comply with IP, ethics and privacy policies in ICT environments
- BSBXCS302 Identify and report online security threats
- ICTSAS214 Protect devices from spam and destructive software
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ICT Problem Resolution Techniques
Solving complex ICT problems is part of an IT technicians daily role. This subject addresses the need for critical thinking and team problem solving techniques required to identify and resolve ICT issues. It also covers the skills to provide ICT advice and support to users, including the communication of comprehensive technical information. Basic troubleshooting of common ICT problems, using collaborative tools and a virtual Lab, is included in this practical subject with a range of problems for clients provided to be actioned and resolved.
- Unit(s):
- BSBCRT404 Apply advanced critical thinking to work processes
- ICTICT443 Work collaboratively using ICT technologies
- ICTSAS432 Identify and resolve client ICT problems
- ICTSAS442 Provide first-level remote help desk support
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Mid Course Survey
This survey is an important opportunity for you to tell ACCM College about your learning experience so far. By formally seeking this information at the mid-point of your course, ACCM College can help shape your learning outcomes to better ensure your professional development goals are met.
- Unit(s):
- MID-SURVEY Mid Course Survey
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Evaluate Cloud and Emerging Technology
The Cloud offers amazing opportunities, but only if you choose the right services for your organisation. This forward-thinking Subject will help you learn to review and evaluate the range of Cloud options, deployment models, implementation factors and their impact on your organisation. Finally, you will learn to prepare and deliver your findings to the key decision makers within your business.
- Unit(s):
- ICTICT426 Identify and evaluate emerging technologies and practices
- ICTCLD301 Evaluate characteristics of cloud computing solutions and services
- ICTICT310 Identify and use industry specific technologies
- ICTICT428 Select cloud storage solutions
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Programming with Javascript
Learn to create simple applications through introductory programming techniques with Javascript. This Subject covers applying language syntax, control structures to create code, using programming standards, testing and debugging. The summative assessment components are completed in a lab environment and involve the development of a random password app.
- Unit(s):
- ICTPRG302 Apply introductory programming techniques
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Secure Information Assets
The importance of protecting data is the main issue covered in this subject. Activities include implementing components of systems backup and restoring files from backups. In addition, there are activities on virus scanning and confirming licensing for a stand-alone device. Content explores the legal requirements to protect personally identifiable data and information. A virtual practical lab is used as a key assessment tool.
- Unit(s):
- ICTSAS312 Provide basic system administration
- BSBXCS303 Securely manage personally identifiable information and workplace information
- ICTSAS215 Protect and secure information assets
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Networking - Virtualisation
Today’s computing world is moving more and more towards IT virtualisation. To bring students closer to virtualisation, this subject will allow learners to actually install and configure a Server in a true virtual environment as well as install, configure, and test the functionality of two virtual machines in the provided lab environment. Installation includes configuring the operating systems.
- Unit(s):
- ICTNWK420 Install and configure virtual machines
- ICTNWK422 Install and manage servers
- ICTNWK427 Configure desktop environments
Course Fees
Quality Education at a Fair Price
1,980
* - $5,000
Course Duration
53 weeks is allowed as the standard part time enrolment term for the Certificate IV in Information Technology course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
Entry Requirements
for the Certificate IV in Information Technology
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Work Placement
To gain the most from this qualification you should be in a workplace where you may practise the skills learnt. Specific subjects do require direct hands-on work with IT systems (ie routers)
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Literacy Skills
Reading Skills
You must be able to:
Read basic texts relevant to workplace requirements (ie policies and procedures)
Read and evaluate information and ideas to extract meaning relevant to the topic
Use different reading comprehension strategies as needed (ie identifying, questioning, previewing)
As a guide - you should have completed Year 10 schooling, or have proven workplace reading skills.
Writing Skills
You must be able to:
Write clear sequenced instructions for using routine/everyday activities
Draft short emails and letters to convey required information
Complete a range of forms requiring routine and factual data
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Language Skills (Spoken English)
You must be able to:
Demonstrate language use appropriate to different circumstances
Make enquiries or seek clarification as needed to perform tasks
Explain routine procedures and give clear sequenced instructions to others
As a basic guide - you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone. -
Numeracy Skills
You must be able to:
Interpret, comprehend and use a range of everyday mathematical information in familiar and routine contexts
As a basic guide - you must have completed Year 12 schooling, or have a working knowledge of basic mathematical functions. -
Digital Literacy Skills
You must be able to:
Open and use a computer application (such as your Web Browser)
Navigate a website by following instructions and follow website "links"
Type and edit text eg for short answer assessment questions
Select the appropriate answers in a multiple choice list (select the correct option(s))
Download, save, edit and upload documents or files
Write, edit, send, receive and save emails
Open and use a word processing application (such as Microsoft Word or Google Docs)
Open and use a spreadsheet program (such as Microsoft Excel or Google Sheets) depending on electives chosen
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Computer and Internet Requirements
Note - this course only supports Microsoft PCs and products. To be clear - Macintosh and Apple are not supported.
IT and internet requirements are:
Highspeed internet connect
Access to a Desktop Computer or Laptop although some course work may be completed via mobile devices
Internet access with the latest version of Microsoft Edge, Chrome, Safari or Firefox.
Microsoft Office 2010 Word (or higher)
Subject specific Microsoft Office products for chosen electives (ie Excel or Powerpoint).
Note: We do not support other applications like Pages or Numbers.
Access to a Current Windows 10 Operating System
Access to a desktop computer that can be physically dismantled (eg removal of hard drive and other components) and reassembled depending on subject choices
Access to router, switches if required
Possess Administrator rights for installation of software on a local computer
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Employing a trainee?
A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: