Business Diploma BSB50120

Subject Choices

offered under the Diploma of Business

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

• Lead and Make Good Business Decisions

  Communication and good decision making are essential skills for senior employees and those in leadership roles. This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders. In addition this subject looks at your responsibilities to develop and role model these skills.

  • Unit(s):
  • BSBCRT511 Develop critical thinking in others
  • BSBXCM501 Lead communication in the workplace
• Effective Sustainability and Resource Policies

  Businesses are now, more than ever, focused on achieving improvements in sustainability practices. Learn to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances. Sustainability is an essential business tool for achieving cost savings as well as meeting social responsibilities.

  • Unit(s):
  • BSBOPS501 Manage business resources
  • BSBSUS511 Develop workplace policies and procedures for sustainability
  • BSBSTR503 Develop organisational policy
• Advanced Operational and Financial Planning

  The skills and knowledge required to run a business operation such as a business unit and the steps required to develop and implement an operational plan are covered in this subject. A key element is the requirement to develop and revise budgets and have a financial plan that supports the operational plan. Integrated into this are the techniques behind operational planning to ensure the effective recruitment and management of staff.

  • Unit(s):
  • BSBFIN501 Manage budgets and financial plans
  • BSBOPS502 Manage business operational plans
  • FNSORG501 Develop and manage a budget
• Professional and Effective Work Practices (E)

  Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. Also learn the importance of professional development activities.

  • Unit(s):
  • BSBPEF401 Manage personal health and wellbeing
  • BSBPEF402 Develop personal work priorities
  • BSBPEF501 Manage personal and professional development
• Building Strong Customer Relationships (E)

  This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

  • Unit(s):
  • BSBTWK401 Build and maintain business relationships
  • BSBOPS404 Implement customer service strategies
• Manage and Chair Effective Meetings (E)

  In this subject you learn what constitutes a meeting and includes types of meetings, different ways to hold meetings and their structure. You will also cover how to organise meetings, formal meeting procedures, the preparation of minutes and agendas and the art of participation, as well as legal and ethical requirements surrounding meetings. Two case studies are used for you to prepare agendas and minutes and you are required to demonstrate the skills to Chair a meeting.

  • Unit(s):
  • BSBTWK503 Manage meetings
  • BSBTEC404 Use digital technologies to collaborate in a work environment