This qualification specialises in Warehouse Operations. The subjects cover such crucial topics as: despatching goods; receiving and storing stock, and also how to follow security procedures for cargo and goods. Critical communication skills are covered in-depth to ensure that learners can work effectively with colleagues and customers. This program specifically addresses legal current obligations under Workplace Health and Safety, Chain of Responsibility and Fatigue Management laws in a practical and engaging way.
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offered under the Certificate III in Supply Chain Operations - Warehousing Operations
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
Safety is paramount in every industry, especially in Warehousing and Logistics. This Subject provides the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a warehouse or logistics workplace. This is a great entry level Subject to help you respond to emergency incidents and use manual handling techniques safely.
Note this subject requires live manual handling activities to be undertaken as part of the assessment conditions.
Efficient and effective storage is at the heart of the warehousing Industry. This subject provides an overview of warehouse operations and includes identifying products, understanding the sections within a warehouse and specific storage areas. It develops skills in examining stock quality, reporting on products, as well as using workplace systems to identify and locate products and following security procedures.
Any person who has some role in the transport and storage of goods (called the Supply Chain) is responsible for safety. This requires having the skills to identify and manage fatigue; determine and calculate load mass; and ensure compliance with vehicle and storage limits. This is a key Subject to ensure you are aware of your legal obligations and practical ways to meet them.
Significant cost savings can be made by managing purchasing effectively and efficiently. This subject provides the skills and knowledge to manage documentation flow in the purchasing process including the confirmation of goods received and despatched as part of daily your Supply Chain operations.
Smooth warehousing operations only happen with careful planning. This Subject looks at the skills required to organise receival and despatch operations in accordance with regulations, codes of practice and workplace requirements. It includes planning and organising receival operations, storing received stock, despatching ordered stock and completing all documentation and records.
Inventory systems are key to managing the ordering and control of stock. This Subject will deliver all the skills to maintain stock control and receivals. Including establishing supply arrangements, monitoring and maintaining stock, processing receivals and storing stock, determining stock wastage and performing stock audits.
Across all sectors of the supply chain it is important to work effectively with others and to provide quality service to internal and external customers. This subject looks at the interpersonal skills that are essential to be productive.
The assessment activities require evidence of 3 customer service instances and working with a group to achieve an objective on at least two occasions and address at least one identified problem or conflict on each occasion. A case study is used as the basis of these activities.
Quality Education at a Fair Price
1,480* - $
46 weeks is allowed as the standard part time enrolment term for the Certificate III in Supply Chain Operations - Warehousing Operations course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Certificate III in Supply Chain Operations - Warehousing Operations
ACCM has many obligations to provide a quality learning experience to our valued learners.
However, two are critical obligations in the VET sector
1. ACCM College is responsible for the quality of the training and assessment in compliance with the Standards for RTOs 2015
This means we must maintain the high quality standards expected of RTO's as outlined in our governing regulations.
2. ACCM College is responsible for the issuance of the Australian Qualification Framework (AQF) certification documentation
This means we are responsible for issuing you the qualification testamur or statement of attainment upon finalisation of your course (once all invoicing has been paid).
As the Learner, there are specific rights you must be made specifically aware of under the Standards for RTOs 2015:
1. The details of our Complaints and Appeals process which can be found here ACCM's Complaint Policy
2. The process and policy if ACCM were to close or cease to deliver any part of the training product you are enrolled in. The specific policy can be found in our Qualification Transition, Cessation and Teach Out Policy
You can also find these and other policies on our main Policy Page.
As the Learner, there are also some obligations that you have to enrol in an ACCM qualification.
1. You must meet any Entry Requirements listed on this page, such as:
2. There is also a Student Progress and Participation Policy designed to help you reach your goals. You can read more about this policy here
3. Learners also have an obligation to behave in a professional manner with ACCM staff at all times.
If you have any questions regarding these requirements, please give us a call before you begin the enrolment process.
We want to make sure you are set up for success!
One of the keys to our success is the strong communication we maintain with our Learners.
ACCM has a proactive communication and participation policy with our learners.
For more information, please read our Student Progress and Participation Policy
Online learning is not for everyone.
Before enrolling consider:
Although we offer high level support - if online isn't for you - it isn't for you...
It is in your best interests to choose another provider if online isn't for you.
Assessment is the process to award a student competency in unit/s of competency.
For a student to be assessed as competent, we must ensure the student has:
Each subject will have a range of formative and summative assessment activities selected based on the units of competency.
Common formative assessment methods used to assess foundation knowledge include written short answer questions, multiple choice questions and match the correct answer questions. These are typed into the online learning platform WebclassM. Case Study scenarios are often used to give relevant context to these questions.
The main or summative assessment activities are often more skills based and practical activities such as:
In higher level qualifications the summative assessments might include activities like:
Instructions for all assessment activities are provided, along with information about what the expectation is to achieve competency.
We use a range of methods to gather evidence of competency ie evidence of your completion of the assessment activities.
For typical question and answer activities you will type the answers into the online learning platform WebclassM.
Role Plays will be conducted by phone or video calls eg zoom or MS Teams.
Many practical activities are evidenced by you completing simulations within the online learning system eg data input or completing a sample workplace form or spreadsheet.
Some subjects require specific interactions. These may be addressed by email exchanges, a group video conference or use of a specific application eg IT Ticket System.
Observations can be by live video or a recorded video where we can see the participant was you.
In general, we have identified assessment methods that are suitable for remote assessment.
Each subject will have specific Assessment Resources and Assessment Conditions based on the unit/s of competency.
In general, we will provide the required assessment resources and establish the required conditions.
These may typically include:
Each subject will give you an overview of the summative assessment activities at the start; and specific activities will include or reference the required resources. The instructions will disclose any specific conditions to be applied.
You will however be required to:
One of the challenges of online assessment is ensuring the student is the person undertaking the assessments. Yes, we know you would need to be pretty rich and desperate to pay someone to do your Cert 3 course - but we do need to check...
The ACCM process has a number of ways we do this that you should be aware of:
These processes may mean you are asked to identify yourself during the assessments eg
Lastly, and importantly, we ask your Workplace Supervisor (for employment related enrolments) to agree with us about competency before it is awarded.
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A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: