“Being able to use my industry knowledge to help others achieve their goals is the best feeling ever” Jo – Finance team

Careers as Business Student Advisers

Careers as Finance Student Advisers

Careers as IT Student Advisers

Vacancies at ACCM

  • Information Technology Student Support Officer (FT/PT)

    Share your IT experience with our students & staff! If you enjoy talking to people, are organized and were good at your past  IT Support jobs - apply!

    Wollongong Region

    ACCM College is a locally owned, successful and award-winning business training college (RTO) that’s been operating for over 22 years.

    Our continued growth has meant we now have a position in our Wollongong office to provide phone support to our distance education students studying courses in:

    • Information Technology

    You don’t need to be a teacher or trainer already. This is a perfect opportunity if you were good at your past job in IT Support and want to share what you know.

    We give you the skills and support you need.

    ACCM will also put your valuable IT skills to work within our business supporting our Users hardward and application support needs.

    Why should you join ACCM College?

    • We offer long-term employment stability by only hiring permanent staff
    • Family-friendly organization with a strong and supportive culture
    • Perfect role for anyone looking for a career change or returning to the workforce
    • Will consider requests for part-time employment
    • We excel at teaching you how to use your past work experience to support our students
    • Proud history of business and academic excellence; locally owned / locally run

    Duties & responsibilities

    If you enjoy talking to people; are organized; and were good at your past job and want to share what you know – we want to hear from you.

    If you have recent and relevant experience (eg IT technician; IT Support; Help Desk…) we can skill you to be a great mentor to our students.

    You will support students enrolled in our courses by calling them regularly; sharing your work experiences; and providing them with help and motivation.

    As you are skilled up you will also mark student written assessments and provide constructive feedback.

    Don't worry about losing your hard-earned IT skills!  Part of your on-going role will be to help support our Staff's user needs with your hardware and application know-how.

    Essential Requirements

    To be a good match for this role you must:

    • Love talking to people (especially on the phone)
    • Be enthusiastic and have a positive approach
    • Be well organized, but also flexible and adaptable to change
    • Have patience and empathy to identify and deliver individual student needs

    You need to have been good at your past job (with at least four years’ experience in the IT industry, preferably in a help-desk or IT support role) and able to share what you know with others.

    Formal qualifications are not needed.

    Desirable Requirements

    ACCM College supports ongoing training and development of all employees. As such there are no qualification requirements. However let us know if you have any.

    If you believe you have the skills and would like to further explore this opportunity, send through a brief resume and cover letter that includes a summary showing how you meet the above requirements via Seek or to careers@accm.edu.au

    For more information about the College check out our website www.accm.edu.au or see more about life at the College at www.facebook.com/ACCMCollege

Why Work with Us

  • Real Jobs for Local People

    The College is a strong believer in offering real jobs to local people, and we resist the offers to outsource and subcontract! This strategy has paid off with us having a great reputation, and being able to continue to grow and offer more permanent local job opportunities.

  • Leading Provider of High Quality Training

    The College is one of the fastest growing medium sized Registered Training Organisations in Australia and is one of the leading providers of high quality training in management, business, financial services and information technology.

    We have a reputation for excellence, achieved because we have a "5 star" team.

    Our growth is planned, our systems are state of the art and we excel at internal and external customer service.

  • It's Important to Enjoy Your Role and Value Your Work Colleagues

    Our workplace is focussed, but we also know how to have fun (and do).

    Staff have the opportunity to complete any qualifications that we offer internally, and are supported to achieve external qualifications.

    The College supports flexible hours and part time work arrangements and has a balanced FT / PT workforce.

  • Do I Need Training Qualifications Before I Apply?

    The College prioritises employing industry experts that want to transition into a student support or training role. If you have relevant industry experience in the fields we offer, and are looking for a change, then make contact with us. We don't require any past training experience or qualifications as we have an in-depth and structured program to "train the trainer".

    You do need a "can do" attitude; and a customer service focus.