Industry Engagement Policy

version Dec 2014; revised June 2016; revised Feb 2017

Industry Engagement Policy

The College is committed to ensuring that

  • The College engages with employers and industry to ensure the industry relevancy of its qualifications
  • College staff maintain their professional competence and industry knowledge
  • We deliver quality training and assessment services that skill industry employees; and
  • We maintain a strong relationship with the industries we work with.

Industry engagement ensures that the College confirms with industry that the training and assessment content, structure, duration, learner resources, assessment tools, and that the quality of trainers and assessors will result in students who are skilled with the knowledge and ability to effectively undertake their industry job roles.

Industry engagement also assists College trainers and assessors and curriculum designers to maintain vocational competence and industry currency. 

Industry Engagement Strategies

The College will implement a range of ways to seek industry feedback on the suitability and currency of training and assessment strategies and resources. These will include: surveys, direct engagement, general interaction and communication; networking; attendance at industry expos; and engaging with industry using social media applications amongst others.

The College will also engage with industry regulators (eg ASIC; ACCC; APRA...); industry associations; ITABs and Skills Service Organisations; and relevant government bodies and agencies eg Fair Trading; and relevant NGOs and associated industry support organisations as circumstances and needs require.

Of critical importance to College qualifications is ensuring that compliance and legislative information in courses is maintained as current and reflects workplace practices.

To ensure a systematic approach is taken to industry engagement key activities are implemented within Staff PD; College Client Management and College Validation processes. This ensures suitable activities are undertaken and they contribute and inform continuous improvement of College systems and assessment processes.


Industry Engagement Policy Details

  • Customisation of Resources and Assessments

    Consistent with Training Package Qualification requirements, the College will add industry and/or organisation-specific information to a Unit of Competency to address the standard of performance required in the workplace. This will ensure that assessments reflect current industry expectations.

    This information will be obtained by consultation with industry experts. These may be College staff and contractors with current vocational competence and/or external parties whether an industry representative or an association for that industry.

  • Validation of Resources and Assessments

    The College will confirm with industry that the program of training and assessment (including content, structure, duration, training and assessment materials, trainers and assessors, and other resources and components) will result in individuals who are equipped with the ability to participate in the industry. The Validation Policy and Procedures outline the steps taken to achieve this as part of the validation processes.

  • Training and Assessment Strategies

    The College will confirm the agreed needs of employers and the industry relevance of our qualifications, programs, materials and processes documented in a formal Training and Assessment Strategy. This will be supported by the Training and Assessment Policy.

    Training and Assessment Strategies will identify specific industry subjects to be delivered and the manner of delivery. 

  • Staff Industry Engagement

    All College Trainers and Assessors will maintain their vocational / industry currency and relevant experience according to the College’s published Professional Development Policy.

    Vocational competency is defined as broad industry knowledge and experience, usually combined with a relevant industry qualification. A person who has vocational competency will be familiar with the content of the vocation and will have relevant current experience in the industry.

    Vocational competency must be considered on an industry-by-industry basis and with reference to any guidance provided in the relevant Training Package.

  • Formal Employer Surveys

    All employers are given the Quality Indicators Survey at the completion of a student. This allows input on a wide range of questions to be obtained and considered.

    In addition, specific surveys may be used to address specific questions or aspects of training.

  • Industry Engagement Policy Relationships

    This Policy is subject to the acknowledgement of the following parties that the content meets their specific requirements and needs:

      • NSW Smart and Skilled Operating Guidelines 12 - Industry Engagement Requirements and 15 - Independent Validation of Assessment Requirements
      • Standards for Registered Training Organisations 2015 Standard One Clauses 1.5, 1.6 and 1.9 and 1.10 and 1.11:


    Clause 1.5: The RTO’s training and assessment practices are relevant to the needs of industry and informed by industry engagement.

    Clause 1.6: The RTO implements a range of strategies for industry engagement and systematically uses the outcome of that industry engagement to ensure the industry relevance of:

        • its training and assessment strategies, practices and resources; and
        • the current industry skills of its trainers and assessors.


    Clause 1.10: For the purposes of Clause 1.9, each training product is validated at least once every five years, with at least 50% of products validated within the first three years of each five year cycle, taking into account the relative risks of all of the training products on the RTO’s scope of registration, including those risks identified by the VET regulator.

    Clause 1.11: For the purposes of Clause 1.9, systematic validation of an RTO’s assessment practices and judgements is undertaken by one or more persons who are not directly involved in the particular instance of delivery and assessment of the training product being validated, and who collectively have:

        • vocational competencies and current industry skills relevant to the assessment being validated;
        • current knowledge and skills in vocational teaching and learning; and
        • the training and assessment qualification or assessor skill set referred to in Item 1 or 3 of Schedule 1.


    Industry experts may be involved in validation to ensure there is the combination of expertise set out above.


    Related Policies

    Independent Validation

    Staff PD