Quality Assurance Policy
ASQA Standards for RTOs (2015), as well as various State-level compliance factors, require all RTOs to adhere to the Rules of Evidence.
Specific information on these Rules can be found here:
Essentially, the Rules of Evidence requires RTOs to ensure for elements:
The assessor must be assured that the student has the skills, knowledge, and attributes as described in the unit of competency and associated assessment requirement.
The assessment must be assured that the quality, quantity, and relevance of the assessment evidence enable a judgement to be made of a student’s competency.
The assessor must be assured that the evidence presented for assessment is the student’s own work.
The assessor must be assured that the assessment evidence demonstrates current competency. This requires the assessment evidence to be from the present or the very recent past.
Implementing the ACCM QA Program
As part of ACCM’s ongoing quality assurance program aligned with the Rules of Evidence, a learner’s recent submission(s) may be reviewed by another assessor or selected for further assessment.
The purpose of a further assessment review is to ensure completion of our assessment materials has achieved the required level of demonstrable competence in the unit/s undertaken.
This QA verification will be achieved through a 20-30 minute Competency Conversation, where one of our assessors will conduct a verbal discussion with the learner regarding key points, questions or elements of their assessment submission.
The assessor will verify that the learner is not logged onto their Webclass account for the duration of the conversation, to ensure the depth of the learner’s competency.
Topics will be drawn from the assessment questions previously completed by the learner, relating to the Units of Competency addressed in the selected Subject.
The results of this Competency Conversation will provide ACCM with additional validity, authenticity, sufficiency and currency of the learner’s skills and knowledge.
Competency Conversation results may also identify areas where additional learning and/or further assessment is required. At that point, the learner will be given the opportunity to conduct further learning opportunities and re-attempt identified assessment activities.