The Diploma of Business offers a broad spectrum of subjects to suit a multi-skilled office manager. You will master the techniques behind critical and creative thinking, professional development, business planning, sustainability and client relationships.
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offered under the Diploma of Business
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
Communication and good decision making are essential skills for senior employees and those in leadership roles. This subject focuses on the skills required to make and communicate sound business decisions. Active listening, critical and creative thinking, problem solving and using workplace data lead directly into how to best communicate results to your stakeholders. In addition this subject looks at your responsibilities to develop and role model these skills.
Professional development is an important aspect of career and personal development. It looks as the skills, knowledge and attributes you need. Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. A professional development plan is developed as a key component of this subject.
This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.
This survey is an important opportunity for you to tell ACCM College about your learning experience so far. By formally seeking this information at the mid-point of your course, ACCM College can help shape your learning outcomes to better ensure your professional development goals are met.
Managing budgets and financial plans are skills applicable to managers who are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation. It requires the skills and knowledge to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.
Businesses are now, more than ever, focused on achieving improvements in sustainability practices. Learn to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances and facilitate continuous improvements. Identifying the resourcing requirements to support the sustainability initiatives is also critical.
The assessment requirements involve the development of a sustainability policy for a Case Study which also looks at the procedures and programs needed under that policy as well as resourcing plans and budget.
In this subject you learn what constitutes a meeting and includes types of meetings, different ways to hold meetings and their structure. You will also cover how to organise meetings, formal meeting procedures, the preparation of minutes and agendas and the art of participation, as well as legal and ethical requirements surrounding meetings. Two case studies are used for you to prepare agendas and minutes and you are required to demonstrate the skills to Chair a meeting.
The need to build positive workplace relationships applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. A range of skills and knowledge is required by leaders to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. High level and influential communication skills are also critical.
Quality Education at a Fair Price
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62 weeks is allowed as the standard part time enrolment term for the Diploma of Business course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Diploma of Business
ACCM has many obligations to provide a quality learning experience to our valued learners.
However, two are critical obligations in the VET sector
1. ACCM College is responsible for the quality of the training and assessment in compliance with the Standards for RTOs 2015
This means we must maintain the high quality standards expected of RTO's as outlined in our governing regulations.
2. ACCM College is responsible for the issuance of the Australian Qualification Framework (AQF) certification documentation
This means we are responsible for issuing you the qualification testamur or statement of attainment upon finalisation of your course (once all invoicing has been paid).
As the Learner, there are specific rights you must be made specifically aware of under the Standards for RTOs 2015:
1. The details of our Complaints and Appeals process which can be found here ACCM's Complaint Policy
2. The process and policy if ACCM were to close or cease to deliver any part of the training product you are enrolled in. The specific policy can be found in our Qualification Transition, Cessation and Teach Out Policy
You can also find these and other policies on our main Policy Page.
As the Learner, there are also some obligations that you have to enrol in an ACCM qualification.
1. You must meet any Entry Requirements listed on this page, such as:
2. There is also a Student Progress and Participation Policy designed to help you reach your goals. You can read more about this policy here
3. Learners also have an obligation to behave in a professional manner with ACCM staff at all times.
If you have any questions regarding these requirements, please give us a call before you begin the enrolment process.
We want to make sure you are set up for success!
One of the keys to our success is the strong communication we maintain with our Learners.
ACCM has a proactive communication and participation policy with our learners.
For more information, please read our Student Progress and Participation Policy
Online learning is not for everyone.
Before enrolling consider:
Although we offer high level support - if online isn't for you - it isn't for you...
It is in your best interests to choose another provider if online isn't for you.
Assessment is the process to award a student competency in unit/s of competency.
For a student to be assessed as competent, we must ensure the student has:
Each subject will have a range of formative and summative assessment activities selected based on the units of competency.
Common formative assessment methods used to assess foundation knowledge include written short answer questions, multiple choice questions and match the correct answer questions. These are typed into the online learning platform Webclass. Case Study scenarios are often used to give relevant context to these questions.
The main or summative assessment activities are often more skill-based and practical activities such as:
In higher level qualifications the summative assessments might include activities like:
Instructions for all assessment activities are provided, along with information about what the expectation is to achieve competency.
We use a range of methods to gather evidence of competency i.e. evidence of your completion of the assessment activities.
For typical question and answer activities you will type the answers into the online learning platform Webclass.
Role Plays will be conducted by phone or video calls e.g. Zoom or Microsoft Teams.
Many practical activities are evidenced by you completing simulations within the online learning system e.g. data input or completing a sample workplace form or spreadsheet.
Some subjects require specific interactions. These may be addressed by email exchanges, a group video conference or use of a specific application e.g. IT Ticket System.
Observations can be by live video or a recorded video where we can see the participant was you.
In general, we have identified assessment methods that are suitable for remote assessment.
Each subject will have specific Assessment Resources and Assessment Conditions based on the unit/s of competency.
In general, we will provide the required assessment resources and establish the required conditions.
These may typically include:
Each subject will give you an overview of the summative assessment activities at the start; and specific activities will include or reference the required resources. The instructions will disclose any specific conditions to be applied.
You will however be required to:
One of the challenges of online assessment is ensuring the student is the person undertaking the assessments. Yes, we know you would need to be pretty rich and desperate to pay someone to do your Certificate III course - but we do need to check.
The ACCM process has a number of ways we do this, of which you should be aware of:
These processes may mean you are asked to identify yourself during the assessments e.g.
Lastly, and importantly, we ask your Workplace Supervisor (for employment related enrolments) to agree with us about competency before it is awarded.
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A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: