ACCM College is currently offering a 25% discount on all of our courses!

Fair Treatment and Anti-Discrimination Policy

Reviewed Jun 2020, Dec 2020, Jun 2021, Dec 2021, Jun 2022, Jul 2023, , Reviewed Dec 2023 Reviewed Dec 2024, Reviewed Aug 2025

Fair Treatment and Anti-Discrimination Policy Statement

ACCM College supports the concept of equal opportunity and is committed to providing all staff, students and potential students with a working and learning environment which values diversity, respects differences and provides an environment that is safe, healthy, positive, supportive and free from all forms of harassment, bullying and discrimination.

The College thorough the application of its Fair Treatment and Anti-Discrimination Policy will:

  • Treat all students and prospective students fairly
  • Meet its legal and moral obligations with respect to anti-discrimination legislation
  • Develop an organisational culture that recognises and respects diversity and differences
  • Actively identify strategies that can assist individuals who have incurred past social, economic or educational disadvantage to successfully complete vocational education qualifications
  • Not discriminate in terms of race, sexual preference, disability, gender, age, ethnicity, or any other basis that is not directly related to the performance of the person involved 
  • Implement effective and sensitive procedures which allow complaints of unfair treatment, discrimination, harassment and/or bullying to be raised and resolved.

Fair Treatment Policy and Procedure Details

  • College Actions To Ensure Fair Treatment of Students

    1. The treatment of students and potential students (including student admission and assessment processes) will be fair and free from discrimination, intimidation, harassment and bullying.

    2. Access and equity issues are considered when setting course entry requirements and prerequisites to ensure that past social, economic or educational disadvantage do not create current barriers. In accordance with the College Language, Literacy and Numeracy Policy, entry literacy requirements will not be set as a minimum schooling level, with achieved school levels published as an indicator only, and alternative forms of assessing literacy suitability offered.

    3. Course Fees may be paid in instalments and for potential students under current financial pressure, payment plans will be negotiated. Availability of government financial assistance or funded courses will be publicised through the College website.

    4. Course design and assessment tools are developed and validated as standardised products to ensure fairness across all students, regardless of College Assessor. However these will be contextualised as needed to suit specific needs and reasonable adjustments in accordance with the Training and Assessment Policy will be made where flexibility is required to accommodate specific needs. 

    5. Teaching and learning documents are non-discriminatory and avoid non-inclusive language and examples. They will recognise that Australia is a multi-cultural society, which allows us the opportunity to learn from the life experiences and perspectives from people from many backgrounds.

    6. The College will ensure that when students apply to enrol they are made aware of the Student Participation and Communication Policy and are aware of expected behaviours, particular if these may detrimentally affect other students.

  • Racial and Religious Safeguarding Framework (Remote Delivery)

    ACCM College: Statement of Commitment to Cultural & Religious Safety

    Our Philosophy: Education Through Inclusion

    At ACCM College, we believe that a high-quality education is inseparable from a safe and inclusive environment. As a distance-delivery specialist, we recognise that our "campus" exists in the digital interactions between people. We are unequivocally committed to ensuring that every student and staff member—regardless of race, ethnicity, or faith—is treated with absolute dignity.

    We operate under a Positive Duty framework. This means we do not merely react to incidents; we proactively design our systems, communications, and culture to prevent harm before it occurs.

    Understanding and Identifying Bias

    To maintain a safe environment, we must recognise the nuances of exclusion. Discrimination in a digital space is rarely overt; it often manifests through subtle "micro-invalidations" or the use of coded language.

     

    Safeguarding Against Antisemitism

    Antisemitism is a specific form of prejudice directed at Jewish people. In an educational context, it often surfaces not just through direct hostility, but through the perpetuation of historical tropes and collective responsibility.

    • The Signs:
      • The Trope of "Dual Loyalty": Suggesting a Jewish student or staff member’s first loyalty is to a foreign power rather than their own community.
      • Distortion & Trivialisation: Using historical tragedies (the Shoah) as a punchline or "meme," or denying the historical reality of Jewish lived experience.
      • Collective Responsibility: Holding an individual student accountable for the complex political actions of a foreign government or military.
    • Professional Standard: We treat Jewish identity with the same respect as any other heritage, ensuring that religious observances (such as Shabbat) are respected and that individuals are never "othered" based on global events.

     

    Safeguarding Against Islamophobia

    Islamophobia involves the irrational fear, hatred, or prejudice directed at Muslims or those perceived to be Muslim. In a remote learning environment, this is often gendered or focused on visual markers.

    • The Signs:
      • Visual Bias: Making assumptions about a student’s intellect or agency based on religious attire (e.g., Hijab or Niqab) visible on camera.
      • Association Tropes: Using language that unfairly links the Islamic faith to violence, extremism, or "oppression."
      • Erasure: Dismissing the need for flexibility during significant religious periods, such as Ramadan.
    • Professional Standard: We protect the "home sanctuary" of our students. We respect the choice to wear religious attire and ensure our communication remains focused on academic merit, free from religious stereotypes.

     

    Cultural Safety and First Nations Sovereignty

    We acknowledge the unique status of Aboriginal and Torres Strait Islander peoples. Cultural safety is not just about "being nice"; it is about respecting the continuous connection to Country.

    • The Signs:
      • Deficit Language: Framing First Nations people only through the lens of "disadvantage" or "need."
      • Identity Policing: Questioning a person’s heritage based on their physical appearance on a video call.
      • The "Cultural Burden": Expecting First Nations individuals to provide unpaid cultural labour or "perform" their culture on demand.
    • Professional Standard: We practice "Deep Listening." We respect the right of First Nations people to define their own identity and ensure our digital spaces are free from paternalistic attitudes.

     

    Universal Dignity: A Commitment to All

    While we provide specific safeguarding for the issues mentioned above due to their prevalence in modern Australian discourse, our commitment to safety is universal. ACCM College recognises that racism and religious bias are not limited to a few groups.

    We care deeply for our students and staff from all backgrounds, including those of South-East and East Asian, Pasifika, African, South Asian, European, and Middle Eastern heritage. Whether your faith is Hindu, Sikh, Christian, Buddhist, or you hold no religious beliefs, you are protected here.

    Bias can target anyone through accent mocking, the "model minority" myth, or stereotypes about temperament and appearance. We do not pick and choose which identities to protect; we protect the inherent dignity of the human person. If you are part of the ACCM community, your safety is our priority, regardless of how you identify.

     

    Understanding Vilification: The Threshold of Harm

    While bias often happens at an individual level, Vilification is a more serious public act. In our digital campus, any communication (group chats, public forums, or shared emails) that encourages others to hate, signal contempt for, or ridicule a person or group based on their race or religion constitutes vilification.

    At ACCM College, we recognise that vilification often follows a similar, harmful pattern:

    • Dehumanisation: Using language that compares members of specific groups to animals, insects, or "machines," or suggesting they lack normal human emotions.
    • The "Secret Agenda" Narrative: Attacking communities by claiming they are part of a "hidden conspiracy" or have disproportionate influence.
    • Justifying Harm: Suggesting that because of a group’s history or political context, they "deserve" to be treated with less empathy.
    • Coded "Dog Whistles": Using symbols or emojis that have a known double-meaning intended to mock or threaten specific identities.

     

    Our Stance: Vilification is an attack on the collective safety of ACCM College. We do not require a victim to "prove" they were offended; if the communication incites hatred or contempt, it is a violation of our core mandate.

     

    The Digital "Front Door": Promoting Kindness and Respect

    In distance education, our voice and our text are our only tools for building safety. We promote Kindness as a Professional Competency through the following standards:

    1. The Power of Name and Identity
      Mispronouncing a name repeatedly or assigning a "nickname" for convenience is a form of cultural erasure. We take the time to ask: "I want to ensure I honour your name correctly—could you please say it for me?"Getting it right is a foundational act of respect.
    2. Navigating Language and Pace
      In video and phone calls, we recognise that "Standard Australian English" is not the only valid form of communication.
    • Sign of Bias: Audibly huffing or sounding annoyed when a student asks for clarification.
    • Kindness in Action: We slow our own pace rather than raising our volume. We avoid "coded" critiques like "your English is hard to follow," opting instead for supportive clarification.

     

    Respecting the Digital Workspace
    When a student turns on their camera, they are inviting us into their home.

    • Sign of Bias: Commenting on religious icons, family members, or cultural décor in the background—even if the intent is "curiosity."
    • Kindness in Action: We maintain professional focus on the individual and the task. We respect that for some, keeping the camera off is a necessary boundary for religious or personal privacy.

     

    The Zero-Tolerance Mandate

    ACCM College maintains a strict Zero-Tolerance policy. There is no "neutral ground" regarding racism, Antisemitism, or Islamophobia.

    • For Staff: Demonstrating bias or engaging in vilification via any channel is a breach of the fundamental conditions of employment and will result in disciplinary action, up to and including dismissal.
    • For Students: Any student found to be maligning, harassing, or excluding others based on race or religion will face formal warnings, suspension, or cancellation of enrolment.

     

    Kindness is the standard. Safety is the promise. Education is the result.

  • Reporting Concerns About Treatment

    a) Staff and students are encouraged to report any concerns about bullying, intimidation, harassment, offensive behaviour, racial vilification, discrimination or unfair treatment so that a full investigation can be implemented.

    b) The investigation will be sensitive to the needs of the complainant and follow the principles of natural justice and be in accordance with the College Complaints Policy and Procedures.

  • Ensuring Fair Treatment of College Staff

    a) Staff recruitment and promotion decisions are based on merit, are free from discrimination and focused on selecting the best quality staff to support College students and processes. An open and fair work environment, where the diversity and differences of each staff member is valued, is encouraged.

    b) The College will provide reasonable work related alterations to enable all staff or potential staff to fully participate in all aspects of employment. These alterations may include:

    • Job redesign
    • Physical modifications to the workplace or the purchase of specific equipment
    • Flexible work arrangements including job sharing and part time work

     

     

  • Disciplinary Outcomes

    Staff or students whose behaviour is in contravention to this Policy will be subject to formal disciplinary procedures to the extent of the breach. This may include:

    • Formal warning
    • Suspension from employment or studies
    • Expulsion from studies or dismissal from employment.
  • Student Requests for Special Assistance

    Clients, students or potential students who have specific needs to enable them to successfully enrol or complete their studies should contact their Training Services Manager at the College to discuss them.

    These may include:

    • Additional time to complete studies
    • More contact with College Student Advisers
    • Fee instalment plan
    • Consideration of alternative entry requirements
    • Assessment of required language, literacy or numeracy skills to enrol
    • Modification of learner resources or assessment tools with reasonable adjustments

     

    No reasonable requests will be refused.