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ACCM 2021 - National Quality Indicator Results

The results are in!

As part of our ongoing commitment to quality and to meet our compliance obligations, ACCM send out an end of course survey (referred to as the National Quality Indicators) for all our learners who complete their qualification.  There is a similar survey for employers.

The goal...learn more about how we are doing, what our learners think and find new ways we can do things better.

This survey captures a critical range of factors, such as:

  • Trainer Quality
  • Effective Assessment
  • Clear Expectations
  • Learning Stimulation
  • Training Relevance
  • Competency Development
  • Training Resources
  • Effective Support
  • Active Learning
  • Overall Satisfaction

ACCM spends weeks analysing the results and discussing the feedback to really dig deep and see where we can improve.

This year's results, that focus on learners who completed their qualification in 2021, was a wealth of useful and meaningful information.

Our results continue to trend positive and we look forward to an even better 2022.

For more information and to see that actual information that we have submitted to the Australian Skills Quality Authority (ASQA our national regulator), click here:


Looking forward to an even better 2022!


Chris Czarnosz