Mercantile Agents Certificate III FNS30415

DEBT COLLECTION AND MERCANTILE AGENTS - MEET THE CAPI REQUIREMENTS

The Certificate III in Mercantile Agents ensures that you are knowledgeable about compliance obligations and legal processes, as well as meeting organisational standards for debt collection activities. You will also meet CAPI licensing obligations that are required in some states.

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Subject Choices
offered under the Certificate III in Mercantile Agents

1 optional Elective

  • Business Technology

    This subject looks at the skills and knowledge required to select and use computer software and organise electronic information and data. It also addresses knowledge about business technology such as computers and printers. A competency conversation is used at the completion of your course to confirm your knowledge and skills across a range of technology.

    • Unit(s):
    • BSBWOR204 Use business technology

  • Action Outstanding Debts

    The role of debt collectors is an essential one in the financial services industry and in the wider economy. Through a look at debt collection guidelines, licensing, secured and unsecured creditors, negotiation and managing accounts, you will learn the various skills and knowledge essential to ensure debts are retrieved efficiently and that all legal requirements are supported.

    • Unit(s):
    • FNSMCA301 Collect debts

    • FNSMCA401 Develop and document case recommendations

  • Searching for Debtors

    This subject looks at the various search tools available to assist in the location of a debtor. This includes undertaking online searches and accessing public records. A case study is provided which covers the process involved including providing a recommendation to the client based on your findings.

    • Unit(s):
    • FNSMCA304 Locate subjects

  • Dispute Resolution

    Formal disputes processes exist in financial services as a regulatory requirement. In this subject you will learn formal complaints management techniques, Internal Dispute Resolution requirements and understand the applicable External Dispute Resolution Schemes.

    • Unit(s):
    • BSBCMM301 Process customer complaints

    • FNSCUS402 Resolve disputes

  • Understanding Process Serving

    This CAPI required subject looks at the legal process involved in serving a court document for debt recovery. This includes how documents must be served and proof of service. There is also a practical activity where you will complete an Affidavit of Service or similar relevant to your state or territory.

    • Unit(s):
    • FNSMCA303 Serve legal process

  • Legal Proceedings

    This subject covers ways of locating the Debtor, the types of debtors and the types of debts. It looks at the role of the regulators, the regulations that apply to the legal process and the impact that securities have on the collection of debts. Important in this subject is how legal proceedings to recover debts are commenced through the Court Systems Proceedings and the enforcement processes that can result.

    • Unit(s):
    • FNSMCA402 Initiate legal recovery of debts

  • Financial Recordkeeping

    This subject is required and addresses the skills and knowledge required to maintain daily financial records such as reconciling debtors’ and creditors’ systems, preparing and maintaining a general ledger and trial balance and includes activities associated with monitoring cash control for accounting purposes.

    • Unit(s):
    • BSBFIA301 Maintain financial records

    • FNSACC303 Perform financial calculations

  • Financial Statements

    Upon completion of this very practical module, you will be able to prepare profit and loss statements and balance sheets in line with reporting obligations and regulations. You will be given step by step guidance on how to record end of period of adjustments, apply depreciation, close journal entries and produce trial balances.

    • Unit(s):
    • BSBFIA401 Prepare financial reports

  • Working in the Financial Services Industry

    All roles in the financial services sector require skills to correctly interpret and apply industry and organisation procedures, guidelines and policies. Professional and ethical standards as well as the application of practices relating to sustainability also have a significant role to play.

    • Unit(s):
    • FNSINC301 Work effectively in the financial services industry

  • Repossessions (E)

    This subject is required under CAPI licencing for Repossession Agents. It explains the repossession process including the specific legal requirements, the various parties involved and the steps involved in client negotiation. There is a case study provided where students can demonstrate their understanding of this process and includes providing a report to the client.

    • Unit(s):
    • FNSMCA302 Repossess property

Course Fees

Quality Education at a Fair Price

$

3,300



Course Duration

8 months is allowed as the standard part time enrolment term for the Certificate III online TAFE level course in Mercantile Agents.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate III in Mercantile Agents

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have basic English reading and writing skills, or higher. As a guide - you should have completed Year 10 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    To ensure successful completion of this course you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment

Career Possibilities

Course Reviews

Don't just take our word for it

  • “ Through Australian College I was able to completely have a change of career, to one I thoroughly enjoy. At my age, I was unemployable, no-one wants to employ some-one in their late fifties, even though they have a wealth of knowledge. I now have my own Company and thanks to the certification attained in Commercial Agency, was able to qualify for a Master Licence, and am now a fully accredited Private Inquiry and Commercial Agent.
    Thank you
    Marea S

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with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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