Credit management, debt collection and mercantile agents are key roles in our society, with above average job growth in the past ten years. Complete a specialist course in this field to meet CAPI requirements and to upskill and open up career options.
We help you succeed in your credit and mercantile agent studies by giving you the support of a whole team of Student Advisers, all with real life credit experience. You will have one dedicated Student Adviser who will personally manage your program; and the benefit of a team around them to provide expert assistance in all subject areas.
Certificate III in Mercantile Agents is the required course to meet regulatory requirements in many states. It also provides a solid foundation in the laws that apply to your role.
Certificate III in Mercantile Agents is the required course to meet regulatory CAPI requirements in many states. It also provides a solid foundation in the laws that apply to your role.
If you have existing debt collection skills and have Certificate III in Mercantile Agents, then the next step is Certificate IV in Credit Management. This course also looks at credit approval and risk management.
The Diploma in Credit Management is a higher level qualification that is specifically for those in a role managing a credit function. It is suited to those with past or current senior credit experience. Content looks at the key areas of policy development and understanding insolvency.
It is possible to tailor the Certificate III in Financial Services course to include the CAPI requirements and also offer a more general course. This approach involves more subjects and isn’t as streamlined as just doing the Certificate III in Mercantile Agents.