Credit Management Diploma FNS51515

Subject Choices
offered under the Diploma of Credit Management

3 - 5 electives are required (depending on subjects chosen)

• Comply with FS Legislation

  This subject covers the key areas of legislation that apply to different occupations, the development , implementation and monitoring of a compliance system and the Training Strategies to keep people up to date with compliance issues and changes.

  • Unit(s):

  • FNSORG401 Conduct individual work within a compliance framework

  • FNSFMK505 Comply with financial services regulation and industry codes of practice

• Personal Insolvency

  This subject begins with an Introduction to the key terms used in the Personal Bankruptcy and Insolvency process. It covers the laws and codes of practice that apply to Personal Insolvency and the role of the regulator. Important in this subject is the creditor practices and strategies to support debtors in difficulty, prior to commencing the Bankruptcy process. This subject requires practical skills to complete personal insolvency forms and strong skills in dealing with debtors in difficulty that involves a one on one role play with a college trainer.

  • Unit(s):

  • FNSCRD501 Respond to personal insolvency situations

  • FNSCRD504 Manage the credit relationship

• Corporate Insolvency

  This Diploma subject covers coporate insolvency and the legal position of directors, it includes the types of external administration and the liquidation process. It examines the key roles in the process and the factors that impact on corporate insolvency including the calculation of creditor dividends. Sample documents and Statutory Forms are also covered in this subject.

  • Unit(s):

  • FNSCRD505 Respond to corporate insolvency situations

• Risk Management in Credit

  This unit covers the skills and knowledge required to manage risks across a financial services organisation or for a specific industry.

  • Unit(s):

  • BSBRSK501 Manage risk

• Policy Development

  This subject covers the role of policy and procedure within an organisation as part of the improvement process. The subject reviews the triggers for Policy Review , the planning process, and the implementation steps. It also reviews clear standards to assist in the effective communication of Policies and Procedures and the importance of the monitoring process.

  • Unit(s):

  • FNSORG502 Develop and monitor policy and procedures

• Professional Conduct in Finance

  To build a successful career in the financial services industry you need a range of skills and knowledge . This subject covers skills to work effectively in a team, manage your time, apply specific legislation that affects your role, to identifying how your organisation can be more sustainable. You will develop your own professional development plan to ensure that you continue to progress in your chosen field in financial services.

  • Unit(s):

  • FNSINC401 Apply principles of professional practice to work in the financial services industry

• Action Outstanding Debts (E)

  The role of debt collectors is an essential one in the financial services industry and in the wider economy. Through a look at debt collection guidelines, licensing, secured and unsecured creditors, negotiation and managing accounts, you will learn the various skills and knowledge essential to ensure debts are retrieved efficiently and that all legal requirements are supported.

  • Unit(s):

  • FNSCRD405 Manage overdue customer accounts

• Legal Proceedings (E)

  This subject covers ways of locating the Debtor, the types of debtors and the types of debts. It looks at the role of the regulators, the regulations that apply to the legal process and the impact that securities have on the collection of debts. Important in this subject is how legal proceedings to recover debts are commenced through the Court Systems Proceedings and the enforcement processes that can result.

  • Unit(s):

  • FNSCRD404 Utilise the legal process to recover outstanding debt

• Prioritising Strategies (E)

  This subject provides time management strategies and planning techniques suited for setting personal and team goals and targets. The importance of goals being linked to key performance indicators of the business is examined.

  • Unit(s):

  • BSBWOR501 Manage personal work priorities and professional development

• Understanding Consumer Credit (E)

  This subject looks at the skills and knowledge required to explain the functions and implications of different forms of consumer credit to clients.

  • Unit(s):

  • FNSCRD503 Promote understanding of the role and effective use of consumer credit

• Manage People Performance (E)

  This hands on subject looks at the skills and knowledge required to manage the performance of staff who report to you directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. This subject covers strategies for assigning and allocating work, establishing clear role responsibilities, and using performance counselling methods and development plans for improving performance.

  • Unit(s):

  • BSBMGT502 Manage people performance

• Quality Planning Strategies (E)

  This diploma level task goes beyond theory and asks learners to apply the principles of operational planning and continuous improvement in a realistic workplace scenario. Learners will carefully analyse business results to build an improved operational plan that takes into account the key elements consultation and communication, goal setting, monitoring, training, recruitment, resource procurement and embedding continuous improvement opportunities.

  • Unit(s):

  • BSBCUS501 Manage quality customer service

  • BSBMGT517 Manage operational plan

  • BSBMGT516 Facilitate continuous improvement

• Sustainability Policy and Strategies (E)

  Businesses are now, more than ever, focused on achieving improvements in sustainability practices. Learn to develop and implement a workplace sustainability policy and to modify the policy to suit changed circumstances. Sustainability is an essential business tool for achieving cost savings as well as meeting social responsibilities.

  • Unit(s):

  • BSBSUS501 Develop workplace policy and procedures for sustainability