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Banking Services Management Diploma FNS50920

STEP UP TO MANAGEMENT IN BANKING SERVICES

If you are a branch manager, team leader, or branch supervisor then this Diploma of Banking Services qualification will play a big part in the success of your sales and service program. Practical activities allow you to get immediate benefit from the qualification.

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Subject Choices

offered under the Diploma of Banking Services Management

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

4 electives are required (depending on subjects chosen)

  • Building Strong Customer Relationships

    This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

    • Unit(s):
    • FNSCUS501 Develop and nurture relationships with clients, other professionals and third party referrers
    • BSBCUS402 Address customer needs
  • Establish Operational Strategies

    Long term success in business is a direct result of sound operational planning. This subject teaches how to set realistic operational goals, effectively plan activities and prepare for contingencies while creating sound monitoring stages to improve operational performance throughout the execution phase. It also looks at the importance of information management and information systems.

    • Unit(s):
    • BSBINM401 Implement workplace information system
    • BSBSMB420 Evaluate and develop small business operations
  • Inspiring Improved Performance

    • Unit(s):
    • BSBMGT502 Manage people performance
  • Professional and Ethical Practices in Finance

    This subject examines industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and the requirements to model and meet expectations of these in all aspects of work.

    • Unit(s):
    • FNSINC411 Conduct work according to professional practices in the financial services industry
    • FNSINC503 Identify situations requiring complex ethical decision making
  • Cornerstones in Finance: Ethics, Compliance and Risk Management (E)

    Ethics, compliance and risk, form the foundation of financial institutions. This subject discusses the skills required to apply ethical principles to decision making and to act in line with ethical principles, and to ensure that work practices are compliant and within business risk strategies. Case studies are used to show individuals how to apply ethical frameworks to decide on, carry out, and evaluate the effectiveness of a course of action in response to an ethical and compliance situation in their workplace.

    • Unit(s):
    • FNSFMK515 Comply with financial services regulation and industry codes of practice
    • FNSRSK411 Apply risk management strategies to own work
    • FNSPIM410 Collect, assess and use information
    • FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
  • Professional and Effective Work Practices (E)

    Being able to organise personal work priorities is an essential job skill. Learn how to set and meet work priorities through time management and planning your work schedule. Skills to identify potential problems and prevent stress in the workplace are also covered. Also learn the importance of professional development activities.

    • Unit(s):
    • BSBWOR501 Manage personal work priorities and professional development
  • Sales, Service and Advice for Financial Services Clients (E)

    • Unit(s):
    • FNSSAM501 Apply advanced selling techniques to selling of financial products and services

Course Fees

Quality Education at a Fair Price

$

7,500

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Course Duration

24 months is allowed as the standard part time enrolment term for the Diploma of Banking Services Management course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Diploma of Banking Services Management

  • Prior Qualifications
    This qualification level is best positioned for students who have completed at least a Certificate IV level qualification in banking or financial services or have knowledge of leadership and management principles in a banking, finance or credit related industry. Access to actual workplace policies and procedures will assist with the following subjects, Performance Management, Selling Financial Products, Loan Securities and Risk Management and Understanding Consumer Credit.
  • Reading and Writing Skills
    The course is an online correspondence course so you need to have strong English reading and writing skills, or higher. As a guide - you should have completed a formal course after having completed Year 12 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    The course has practical components where students will be required to demonstrate persuasive verbal communication and rapport building skills. Above average to strong spoken English skills are necessary to complete these components successfully.
  • Numeracy Skills
    Numeracy skills are required at an average level eg completion of Year 10 maths and the ability to use a calculator.
  • Past Work Experience
    Access to actual workplace policies and procedures will assist with the following subjects, Performance Management, Selling Financial Products, Loan Securities and Risk Management and Understanding Consumer Credit.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
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PLEASE READ! Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

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Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

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Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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