Banking Services Management Diploma FNS50915

STEP UP TO MANAGEMENT IN BANKING SERVICES

If you are a branch manager, team leader, or branch supervisor then this Diploma of Banking Services qualification will play a big part in the success of your sales and service program. Practical activities allow you to get immediate benefit from the qualification.

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Subject Choices
offered under the Diploma of Banking Services Management

4 electives are required (depending on subjects chosen)

  • Client and Third Party Relationships

    This subject covers the skills and knowledge required to communicate and network with a wide range of people, internal and external to the organisation, to increase efficiency, build continuing relationships and improve sales. It has a focus on relationship building and prospecting for business referrals.

    • Unit(s):
    • FNSCUS501 Develop and nurture relationships with clients, other professionals and third party referrers

    • BSBREL402 Build client relationships and business networks

    • BSBCUS402 Address customer needs

  • Manage Team Performance and Communication

    This hands on subject covers strategies required to present and negotiate persuasively, lead and participate in meetings and make presentations required to manage the performance of staff who report directly to you. Understanding and developing key result areas, key performance indicators and standards, coupled with regular and timely coaching and feedback, is the basis for performance management.

    • Unit(s):
    • BSBMGT502 Manage people performance

    • BSBLDR513 Communicate with influence

  • Manage a Sales Team

    This subject covers developing sales plans, sales budgets and KPIs. A key component is the critical thinking and analysis involved in assessing customer needs. Sales management techniques and promotional activities are topics examined to ensure that you can successfully lead the sales team.

    • Unit(s):
    • BSBINM401 Implement workplace information system

    • BSBSMB405 Monitor and manage small business operations

    • FNSSAM502 Assess market needs

    • BSBSLS502 Lead and manage a sales team

  • Professional Conduct in Finance

    To build a successful career in the financial services industry you need a range of skills and knowledge . This subject covers skills to work effectively in a team, manage your time, apply specific legislation that affects your role, to identifying how your organisation can be more sustainable. You will develop your own professional development plan to ensure that you continue to progress in your chosen field in financial services.

    • Unit(s):
    • FNSINC401 Apply principles of professional practice to work in the financial services industry

  • Advanced Selling of Financial Products (E)

    Strict rules apply to the sale of financial products. This subjects looks at how to be effective with sales but also to be compliant and ethical. The subject covers advanced level questioning and probing skills; addressing customer objections; and taking steps to close the sale. As interpersonal and presentation skills are an important aspect of sales - a component of the assessment is undertaken via a Role Play on Skype.

    • Unit(s):
    • FNSSAM501 Apply advanced selling techniques to selling of financial products and services

  • Safety and Risk (E)

    Participation in the process of identifying work health and safety (WHS) hazards, and assessing and controlling WHS risks, is the focus of this subject. A key ingredient is the ability to promote and support worker consultation about WHS issues. This is a great subject for those who want to learn more about identifying and managing safety hazards.

    • Unit(s):
    • BSBWHS308 Participate in WHS hazard identification, risk assessment and risk control processes

  • Prioritising Strategies (E)

    This subject provides time management strategies and planning techniques suited for setting personal and team goals and targets. The importance of goals being linked to key performance indicators of the business is examined.

    • Unit(s):
    • BSBWOR501 Manage personal work priorities and professional development

  • Loan Securities and Risk Management (E)

    The key focus of this subject is understanding and assessing the risk within a loan application, and determining the necessary security in line with Lending Policies. This subject looks at the standard types of securities including bills of sale, guarantees and mortgages. This subject requires clear communication skills and knowledge of securities to be demonstrated by a one on one role play with a college trainer.

    • Unit(s):
    • FNSCRD402 Establish and maintain appropriate security

  • Understanding Consumer Credit (E)

    This subject looks at the skills and knowledge required to explain the functions and implications of different forms of consumer credit to clients.

    • Unit(s):
    • FNSCRD503 Promote understanding of the role and effective use of consumer credit

Course Fees

Quality Education at a Fair Price

$

3,600

* - $

7,500



Course Duration

24 months is allowed as the standard part time enrolment term for the Diploma online TAFE level course in Banking Services Management.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Diploma of Banking Services Management

  • This Course Has Been Replaced - Transition Rules
    This qualification has been replaced by FNS50920 Diploma of Banking Services Management.
    It is recommended that you enrol in that qualification unless there is a specific reason where we agree that this qualification is more suited to your circumstances.

    ACCM College is in the process of offering that qualification. If you wish to enrol immediately you can enrol in this qualification and we will transition you to the newer one as soon as we can and at no cost.
    The “transition date” for this qualification is 29 June 2021.
    This means that you must have been assessed as competent in all required units/subjects by this date.
    If you do not finish by this date your enrolment must be closed and a Statement of Attainment issued for any completed units.
    ACCM College does not have any discretion on this rule.

    Existing students in this qualification may have the option to transition to the newer qualification.
    The ACCM Transition Policy outlines this process and the considerations taken in determining if this is the best outcome for each student and if any fees apply. Go to the Policy page for details.
  • Reading and Writing Skills
    The course is an online correspondence course so you need to have strong English reading and writing skills, or higher. As a guide - you should have completed a formal course after having completed Year 12 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    The course has practical components where students will be required to demonstrate persuasive verbal communication and rapport building skills. Above average to strong spoken English skills are necessary to complete these components successfully.
  • Numeracy Skills
    Numeracy skills are required at an average level eg completion of Year 10 maths and the ability to use a calculator.
  • Past Work Experience
    For this qualification you should have completed the Certificate IV or have relevant work experience.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)

Career Possibilities

Course Reviews

Don't just take our word for it

  • “ It was indeed a rewarding and enriching experience. The topics were relevant and the lecturers were ever willing to lend their support.
    Bala S

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Registered trainees use the Traineeships fee checker below.

Your total course fees are

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with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

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