New Small Business Certificate IV BSB42618

Subject Choices

offered under the Certificate IV in New Small Business

1 - 2 elective subjects (E) are required

• Small Business Legal Obligations

  This subject explains in plain english different business ownership structures and types of insurances including public liability and professional indemnity Insurance. Also explained are employment law, contract law, and the latest Australian Consumer Law. Taxation obligations and ways to source professional services for specialist advice and services are covered.

  • Unit(s):
  • BSBSMB401 Establish legal and risk management requirements of small business
• Marketing Promotions

  This subject covers market segmentation, marketing messages and the promotional mix. Students prepare a marketing plan for 2 different market segments which involves designing a specific promotional activity as well as evaluating the proposal. Spam laws and important consumer laws are covered to ensure relevant laws are addressed in your marketing efforts.

  • Unit(s):
  • BSBSMB403 Market the small business
  • BSBMKG413 Promote products and services
  • BSBMKG414 Undertake marketing activities
• Small Business Planning

  The skills and knowledge required to run a small business and the steps required to develop and implement a business plan are covered in this subject. A Business Plan is developed as the major assessment activity. The Business Plan addresses the external and internal business environment, market segments and marketing strategies and the development of a financial plan. Risks are identified that may affect the business viability.

  • Unit(s):
  • BSBSMB404 Undertake small business planning
• Manage Small Business Financial Performance

  This advanced level small business financial management subject teaches how to calculate and interpret key financial ratios to identify trends that may indicate an underlying problem. Solutions to financial problems like revising pricing strategies, improving debtor management and developing a financial plan are explored. The College subject Small Business Financial Plans is a pre-requisite to this subject.

  • Unit(s):
  • BSBSMB421 Manage small business finances
• Business Opportunities (E)

  This subject steps you through the process to determine if your home, micro or small business idea is a viable one. Key factors like lifestyle needs, market influences and customer demand will be reviewed to identify the type of information you need to properly evaluate your business idea.

  • Unit(s):
  • BSBSMB301 Investigate micro business opportunities
• Small Business Financial Plans (E)

  Understanding Cash Flow Statements and Profit and Loss Statements are key skills for a small business owner and manager. This subject looks at pricing and sales budgets and how they impact cash flow and profitability. You will prepare a business Financial Plan that includes cash and profit forecasts.

  • Unit(s):
  • BSBSMB402 Plan small business finances
• Co-ordinate Customer Service Delivery (E)

  Providing good service to your internal and external customers is a critical responsibility for senior staff, team leaders and managers. Learn how to identify the key aspects of service delivery important to your customers, and the customer service system needed to achieve your service standards.

  • Unit(s):
  • BSBCUS401 Coordinate implementation of customer service strategies
  • BSBCUS403 Implement customer service standards
• Build Client Relationships (E)

  This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

  • Unit(s):
  • BSBCUS402 Address customer needs
  • BSBREL402 Build client relationships and business networks
• Keeping Your Work Team Safe (E)

  Supervisors and team leaders have strict legal obligations under safety legislation. Learn what these are, as well as the practical skills to identify, risk assess and resolve safety concerns. This subject also teaches how to better understand safety statistics and identify factors that can reduce injuries, and ensure the business is productive and profitable.

  • Unit(s):
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
• Meetings and Business Travel (E)

  This subject provides the skills and knowledge required to organise effective meetings including the preparation and distribution of meeting related documents such as agendas and minutes. It also covers skills and knowledge required to organise business travel, including preparing travel related documentation and making travel bookings.

  • Unit(s):
  • BSBADM405 Organise meetings
  • BSBADM406 Organise business travel
• Leadership Skills (E)

  This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.

  • Unit(s):
  • BSBMGT405 Provide personal leadership
  • BSBLDR401 Communicate effectively as a workplace leader
• Risk Management Fundamentals (E)

  This subject covers risk context and identification, which includes risk management processes, risk identification, and documentation. It looks into the analysis of a risk, its cause and risk tolerance. It details strategies for controlling and treating risks as well as reviewing and monitoring of those risks.

  • Unit(s):
  • BSBRSK401 Identify risk and apply risk management processes