Legal Services Certificate IV BSB42215

Subject Choices
offered under the Certificate IV in Legal Services

1 elective subject is required

• Legal Secretary

  Start your Legal Secretary course by examining the duties and expectations of client confidentiality and privacy. Look deeper into the legislative obligations that impact legal practices, and how these legal obligations impact your role. Learn an approach to compliance management that will ensure you can adapt to changing compliance obligations.

  • Unit(s):

  • BSBCOM406 Conduct work within a compliance framework

  • BSBLEG304 Apply the principles of confidentiality and security within the legal environment

• Legal Framework

  The Australian Legal Framework includes the legislative system of parliament as well as the judicial court systems. This subject explains the relationship between those elements and also how the adversary trial system operates in both criminal and civil jurisdictions.

  • Unit(s):

  • BSBLEG413 Identify and apply the legal framework

• Assisting Clients in a Legal Environment

  This subject requires research of relevant laws and application of the law to legal tasks. Verbal and written communication skills are used to assess communication skills. The development, monitoring and improvement of client files in line with confidentiality and privacy principles is a key focus in this subject.

  • Unit(s):

  • BSBCMM402 Implement effective communication strategies

  • BSBLEG414 Establish and maintain a file in legal services

  • BSBRES404 Research legal information using primary sources

  • BSBWRT401 Write complex documents

• Principles of Law

  This subject asks to identify the elements of a valid contract, relate to case scenario and produce a justification in the form of a short report. Relevant laws are identified, analysed and applied to case studies. The laws explored include; Australian Consumer Law, Contract Law, Tort Law and Negligence.

  • Unit(s):

  • BSBLEG415 Apply the principles of contract law

  • BSBLEG416 Apply the principles of the law of torts

• Legal Documents

  This subject has a large practical focus, activities include how to Mail Merge, Integrate applications and link objects. An opportunity exists to apply design principles to enhance the look and functionality of workplace documents. This subject will ask for the application of confidentiality principles to tasks carried out in a legal role.

  • Unit(s):

  • BSBLEG418 Produce complex legal documents

  • BSBITU401 Design and develop complex text documents

• Meetings and Business Travel (E)

  This subject provides the skills and knowledge required to organise effective meetings including the preparation and distribution of meeting related documents such as agendas and minutes. It also covers skills and knowledge required to organise business travel, including preparing travel related documentation and making travel bookings.

  • Unit(s):

  • BSBADM405 Organise meetings

  • BSBADM406 Organise business travel

• Co-ordinate Customer Service Delivery (E)

  Providing good service to your internal and external customers is a critical responsibility for senior staff, team leaders and managers. Learn how to identify the key aspects of service delivery important to your customers, and the customer service system needed to achieve your service standards.

  • Unit(s):

  • BSBCUS401 Coordinate implementation of customer service strategies

  • BSBCUS403 Implement customer service standards

• Leadership Skills (E)

  This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.

  • Unit(s):

  • BSBLDR401 Communicate effectively as a workplace leader

  • BSBMGT401 Show leadership in the workplace

• Build Client Relationships (E)

  This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.

  • Unit(s):

  • BSBREL402 Build client relationships and business networks

  • BSBCUS402 Address customer needs

• Prioritising to Achieve Team Goals (E)

  Achieving goals is at the heart of leadership success. You will learn how to set effective targets and priorities to maximise your productivity and results. This subject covers how to assess urgency and priorities, plan work schedules, monitor individual and team performance and set professional development goals.

  • Unit(s):

  • BSBWOR404 Develop work priorities

  • BSBWOR403 Manage stress in the workplace

• Participate in Sustainability (E)

  Environmental sustainability is everyone’s responsibility. This subject explains what sustainable practices are and how you can follow them in your workplace. Content includes recycling programs and ways to monitor usage of business resources so you can identify money saving practices.

  • Unit(s):

  • BSBSUS201 Participate in environmentally sustainable work practices