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Financial Services Certificate IV FNS41815

ENHANCE YOUR COMPLIANCE KNOWLEDGE AND SERVICE SKILLS TO ADVANCE YOUR CAREER IN THE FINANCIAL INDUSTRY

The Certificate IV in Financial Services will help take you to the next level of your career in the Finance Industry, and allow you to upskill in areas that will suit your specific career goals and business needs. This qualification is ideal for a range of banking roles such as senior tellers, customer service officers, lenders and branch supervisors who are interested in taking the next career step.

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Subject Choices

offered under the Certificate IV in Financial Services

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

1 - 2 Electives are required (depending on subjects chosen)

  • Cornerstones in Finance: Ethics, Compliance and Risk Management

    Ethics, compliance and risk, form the foundation of financial institutions. This subject discusses the skills required to apply ethical principles to decision making and to act in line with ethical principles, and to ensure that work practices are compliant and within business risk strategies. Case studies are used to show individuals how to apply ethical frameworks to decide on, carry out, and evaluate the effectiveness of a course of action in response to an ethical and compliance situation in their workplace.

    • Unit(s):
    • FNSRSK401 Implement risk management strategies
    • FNSPIM410 Collect, assess and use information
    • FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
    • FNSFMK505 Comply with financial services regulation and industry codes of practice
  • Anti-Money Laundering Laws and Banking Deposit Products

    The range of available savings, investment and basic banking products is incredibly diverse. This subject will help you develop the skills to compare products and provide meaningful and relevant recommendations to meet specific customer needs. You will also learn how to apply the rules under Anti-money Laundering and Counter Terrorism legislation such as customer identity rules and reporting obligations such as Threshold and Suspicious Cash Transactions.

    • Unit(s):
    • FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector
    • FNSRTS305 Process customer accounts
  • Delivering Service and Compliance Standards in Banking

    Providing good service to your internal and external customers is a critical responsibility for senior staff, team leaders and managers. Learn how to identify the key aspects of service delivery important to your customers, and the customer service system needed to achieve your service standards. The special context of financial services rules and codes of practice is also addressed.

    • Unit(s):
    • BSBCUS401 Coordinate implementation of customer service strategies
    • BSBCUS403 Implement customer service standards
    • FNSCUS403 Deliver a professional service to customers
  • Professional and Compliant Work Practices in Finance

    This subject ensures that you have the skills to identify and interpret compliance requirements, procedures and to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements.

    • Unit(s):
    • FNSINC401 Apply principles of professional practice to work in the financial services industry
    • FNSORG401 Conduct individual work within a compliance framework
  • Tier 2 and Ethical Sales of Banking Products (E)

    Tier 2 accreditation involves looking at the role of advisers and the classification of Tier 2 products including the features of Basic Deposit Products and Non-cash Payment Products. The difference between factual information and general advice is explored. In addition, the ASIC RG content requirements of relevant consumer legislation and disclosure document obligations are covered in detail. This program provides an in-depth learning opportunity and requires multiple skills demonstrations via role plays.

    • Unit(s):
    • FNSASIC301 Establish client relationship and analyse needs
    • FNSASIC302 Develop, present and negotiate client solutions
    • FNSIAD301 Provide general advice on financial products and services
    • BSBCUE304 Provide sales solutions to customers
  • Selling Financial Products within Banking Ethical Guidelines (E)

    Strict rules apply to the sale of financial products. This Subject looks at how to be effective with sales but also to be compliant and ethical. Covering advanced level questioning and probing skills; addressing customer objections; and taking steps to close the sale.

    • Unit(s):
    • FNSSAM401 Sell financial products and services
    • BSBCUS301 Deliver and monitor a service to customers
    • FNSSAM403 Prospect for new clients
  • Provide General Advice on General Insurance Products (E)

    This subject describes the skills and knowledge required to assess a client's insurance needs and to provide general advice about general insurance products such as car insurance and building home and contents.

    • Unit(s):
    • FNSASIC304 Provide Tier 2 general advice in general insurance

Course Fees

Quality Education at a Fair Price

$

1,980

* - $

5,000

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Course Duration

18 months is allowed as the standard part time enrolment term for the Certificate IV in Financial Services course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate IV in Financial Services

  • Existing Work Experience
    This qualification best supports those with previous or current exposure to a financial services environment and with and understanding of legislative and compliance requirements. It is beneficial for students to be working in a finance and banking environment with supervision to assist with access to workplace policies and procedures for activities such as understanding credit processes, broking and general insurance quoting.
  • Past Work Experience
    For this qualification you should have completed the Certificate III or have relevant work experience.
  • Reading and Writing Skills
    The course is an online correspondence course so you need to have average English reading and writing skills, or higher. As a guide - you should have completed Year 12 schooling, or have sound workplace written communication skills.
  • Spoken English Skills
    Some components of this course have practical components where students will be required to demonstrate verbal communication skills as part of their assessments. Average English skills are necessary to complete these components successfully.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer, Internet and Technology You Need
    • Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
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PLEASE READ! Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

If not, we are happy to discuss other course options or add you to the NSW Smart and Skilled waiting list here.

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Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

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under ACT Skilled Capital

PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

Eligibility requires you to be an Australian Citizen or New Zealand passport holder resident for more than 6 months, permanent resident visa holder who is a resident or working in ACT, or an eligible visa holder, over 15 and have left school; or i) is undertaking a course of study leading to completion of a year 12 in an alternative program, or ii) has an Exemption Certificate and the selected Skilled Capital qualification is an approved ASBA pathway  This course is funded by the ACT Government.

ACT government subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

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The Highest Qualification I have achieved since leaving school and turning 17, or am currently enrolled in, is

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under QLD VET Investment Plan

Eligibility requires you to be an Australian or New Zealand Citizen, permanent resident visa holder who is a resident of QLD, over 15 and have left school, and you to have not already completed this level of qualification after school.  This course is funded by the Queensland Government.

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Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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$Price

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

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Go to the Traineeship page for more information.

Select type of traineeship:

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$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

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