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Financial Services Certificate III FNS30120

DEVELOP YOUR COMPLIANCE KNOWLEDGE AND SERVICE SKILLS FOR A CAREER IN FINANCIAL SERVICES

The Certificate III in Financial Services will develop your Finance Industry and compliance knowledge, as well as support essential skills in customer service. Our range of subjects will equip you for key service roles in banking, sales and service in the broader finance sector.

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Subject Choices

offered under the Certificate III in Financial Services

1 - 2 Electives are required (depending on subjects chosen)

  • Work Effectively in Banking

    All roles in the financial industry require specific skills to correctly interpret and apply both industry and organisation procedures, guidelines and policies. This Subject will expose you to professional and ethical standards you’ll need to be successful in your finance role.

    • Unit(s):
    • FNSINC301 Work effectively in the financial services industry
  • Anti-Money Laundering Laws and Banking Deposit Products (E)

    Modern savings, investment products and finance industry transactions are incredibly diverse. This Subject will help you develop the skills to compare products and provide meaningful and relevant recommendations to meet specific customer needs. You will also learn how to apply the rules under Anti-money Laundering and Counter Terrorism legislation such as Threshold and Suspicious Cash Transactions.

    • Unit(s):
    • FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector
    • FNSRTS305 Process customer accounts
  • Tier 2 and Ethical Sales of Banking Products (E)

    Tier 2 accreditation involves looking at the role of advisers and the classification of Tier 2 products including the features of Basic Deposit Products and Non-cash Payment Products. The difference between factual information and general advice is explored. In addition, the ASIC RG content requirements of relevant consumer legislation and disclosure document obligations are covered in detail. This program provides an in-depth learning opportunity and requires multiple skills demonstrations via role plays.

    • Unit(s):
    • BSBCUE304 Provide sales solutions to customers
    • FNSASIC301 Establish client relationship and analyse needs
    • FNSASIC302 Develop, present and negotiate client solutions
    • FNSIAD301 Provide general advice on financial products and services
  • Critical Service Skills in Financial Services (E)

    Customer service is a key function in all financial services job roles. This Subject will help you identify the needs of customers and skills required to deliver outstanding customer service, with specific emphasis on assisting customers with special needs and working in a culturally diverse workplace. You will also learn how to identify processes, procedures and industry requirements in managing customer complaints.

    • Unit(s):
    • BSBCMM301 Process customer complaints
    • BSBCUS301 Deliver and monitor a service to customers
    • BSBCUE203 Conduct customer engagement
  • Process Customer Banking Transactions (E)

    In this "retail banking" subject you will learn the practices behind processing a range of financial transactions. This includes cash transactions, cash reconciliation including the detection of errors and processing cheque transactions. Procedures for the use of Teller Cash Dispensers are also covered. You will also gain an understanding of how to accurately verify customer accounts and transaction details using correct procedures.

    • Unit(s):
    • FNSRTS306 Process customer transactions
    • FNSRTS311 Provide customer service in a retail agency
  • Perform Financial Calculations (E)

    Financial calculations are part of every day life in a financial institution. The Subject covers a wide variety of routine calculations such as depreciation, GST and interest rates required in many finance roles. It also covers methods for checking calculation outcomes, software and online tools, and strategies for the detection of errors.

    • Unit(s):
    • FNSACC313 Perform financial calculations
  • Organise Personal Work Priorities (E)

    Being able to organise personal work priorities is an essential job skill in every industry. This Subject will teach you how to set and meet work priorities through effective time management and planning your work schedule. Also learn the importance of professional development activities to chart your career growth.

    • Unit(s):
    • BSBWOR301 Organise personal work priorities and development

Course Fees

Quality Education at a Fair Price

$

3,750

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Course Duration

18 months is allowed as the standard part time enrolment term for the Certificate III in Financial Services course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate III in Financial Services

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have basic English reading and writing skills, or higher. As a guide - you should have completed Year 10 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    To ensure successful completion of this course you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer, Internet and Technology You Need
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
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under NSW Smart and Skilled

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under NSW Smart and Skilled

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NSW Smart and Skilled Program and fee exemption and concession eligibility can be checked here. If you are not eligible your maximum cost will be $Price.

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PLEASE READ! Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

If not, we are happy to discuss other course options or add you to the NSW Smart and Skilled waiting list here.

If you are not able to secure Smart and Skilled funding the maximum cost will be $Price

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

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under ACT Skilled Capital

PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

Eligibility requires you to be an Australian Citizen or New Zealand passport holder resident for more than 6 months, permanent resident visa holder who is a resident or working in ACT, or an eligible visa holder, over 15 and have left school; or i) is undertaking a course of study leading to completion of a year 12 in an alternative program, or ii) has an Exemption Certificate and the selected Skilled Capital qualification is an approved ASBA pathway  This course is funded by the ACT Government.

ACT government subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

The Highest Qualification I have achieved since leaving school and turning 17, or am currently enrolled in, is

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under QLD VET Investment Plan

Eligibility requires you to be an Australian or New Zealand Citizen, permanent resident visa holder who is a resident of QLD, over 15 and have left school, and you to have not already completed this level of qualification after school.  This course is funded by the Queensland Government.

QLD subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

with no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

An employer looking for cost effective solutions to staff training?

ACCM not only has the experience and expertise, but we also have access to many government subsidised programs to make your investment even more cost effective.

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For Traineeship pricing use the Traineeships Fee Checker below.

Contact us for group discounts available on other programs.

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Employing a trainee?

A traineeship is great way to develop the skills of your workforce.

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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$Price

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Go to the Traineeship page for more information.

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.