Business (Medical Administration) Certificate III BSB31115

Subject Choices

offered under the Certificate III in Business (Medical Administration)

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

• Work Effectively in Medical Administration

  This short introductory subject looks at ways to protect the privacy and confidentiality of patients and their care plans. Scenarios are used to look at potential breaches of confidentiality and privacy, and how to prevent and address them.

  • Unit(s):
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBMED304 Assist in controlling stocks and supplies
  • BSBWOR301 Organise personal work priorities and development
• Key Communication Skills in Medical Administration

  This subject looks at an important skill that is needed in all Medical job roles. Communication is at the heart of how we interact with one another. Understanding how to communicate effectively can therefore have positive benefits in your medical practice and life. Medical reception staff also need to have a positive approach to their role as they create first impressions with clients.

  • Unit(s):
  • BSBXCM301 Engage in workplace communication
  • BSBITU213 Use digital technologies to communicate remotely
  • BSBDIV301 Work effectively with diversity
  • BSBMED301 Interpret and apply medical terminology appropriately
• Maintain Workplace Safety and Wellbeing

  Work Health & Safety policies, procedures and compliance are the focus of this safety subject. The subject looks at identifying key safety practices in a workplace. It covers workplace evacuations as well as identifying relevant safety training and procedures that may be required. It covers a foundation in the legal obligations and is a good solid base for understanding safety responsibilities. It involves a range of workplace activities like a safety inspection.

  • Unit(s):
  • BSBWHS201 Contribute to health and safety of self and others
  • BSBWOR201 Manage personal stress in the workplace
• Contribute to Sustainable Work Practices

  Significant cost savings can be made by managing workplace processes and technology in a sustainable way. This subject looks at ways to encourage team members to think innovatively and apply critical thinking skills to generate solutions to workplace problems in a team environment. The overall aim being to identify improvements and apply "green" practices that benefit the business as well as the environment. This subject involves working collaboratively with your College Student Adviser on a project based assessment.

  • Unit(s):
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBCRT301 Develop and extend critical and creative thinking skills
• Maintain Medical Records

  Working in a medical practice in a receptionist or administration role requires a wide range of skills. This subject covers such critical areas as properly safeguarding and maintaining patient records and the various software applications used in a busy medical practice.

  • Unit(s):
  • BSBMED303 Maintain patient records
  • BSBCUE204 Collect data
  • BSBCUE301 Use multiple information systems
• Transition Units

  • Unit(s):
  • BSBMED302 Prepare and process medical accounts
  • BSBADM307 Organise schedules
  • BSBITU306 Design and produce business documents
  • BSBITU313 Design and produce digital text documents
  • BSBITU314 Design and produce spreadsheets
  • BSBITU307 Develop keyboarding speed and accuracy