4 Key Facts About Medical Receptionist Roles
Are You Suited to be a Medical Receptionist?
Are you ready to be a medical receptionist or work in medical administration?
Many people choose being a medical receptionist as their career for life. It's a rewarding specialist business administration role. But what makes it right for you?
In this short article we look at the facts behind working in this interesting but often challenging role.
Fact 1: About Working in a Doctors Surgery
Yes the pay and job opportunities are good, but there is the reality of the workplace to consider. In the typical doctors surgery:
- the hours can be long, and involve shift work with many surgeries opening from 7am - 7pm
- you spend hours around people who are sick;
- you will see some gruesome medical problems; and
- you will experience some sad times.
However, working in a doctors surgery can be equally rewarding. Where else can your entire day be about helping people? Where else do you get to work with like minded people? And there are many happy moments to share with colleagues and patients!
Fact 2: You Can't Replace Receptionists with Computers
Let's face it, people will always need doctors, and doctors will always need receptionists! This is recognised in the government jobs website Job Outlook, with the prediction that the demand for these roles will increase and not decrease.
How many jobs can you say this for!
Fact 3: There are Part Time and Full time Job Opportunities
Most jobs have an emphasis on being full-time. This doesn't suit all of us, at all times in our lives. According to the government website Job Outlook, only half of current receptionist roles are full-time. This gives those needing flexibility of working hours lots of opportunity for part time and family friendly working conditions. This may not matter to you now, but it may in the future.
Also, if you are thinking about returning to the workforce after having a family, or travelling the world, a career in medical administration is a genuine option. The age profile for those currently in receptionist roles is evenly spread amongst all age groups, making this a good return to work career, or a good starting career.
Fact 4: You Don't Need a Medical Degree or Nursing Qualification
Although this job is very specialist and does require knowledge about medical words and procedures, you can learn that in this Certificate III in Business Administration (Medical) nationally recognised qualification.
This is ideal for those who haven't fully decided on this as their final career path, or those not interested in full on study. You don't need to commit to expensive and lengthy university courses.
Complete your Certificate III in 8 months (or less). And have the flexibility to study online from anywhere in Australia; but with the support of a specialist College Student Adviser.
And - the Certificate III includes other subjects that are equally valuable in other receptionist and administration roles, giving you career flexibility.
Are You Ready for a Medical Receptionist or Medical Secretary Role?
What differentiates a medical administration role from any other administration job is that you need to be caring and compassionate. That doesn't mean administration staff in offices aren't; but in medical admin it's an essential requirement.
On the reception desk, you will often be the first and last person the patient will see as they arrive and leave the practice. The fact that you care will show to the patient (and the doctor).
As with any specialist administration career, you will need lots of knowledge. You can learn this on-the-job, and/or by completion of BSB31115 Certificate III in Business Administration (Medical). And let's face it, who in their personal lives, wouldn't benefit from more knowledge of medical and health issues.
Learn More in our Online Medical Receptionist Course
There are great reasons to consider a career as a medical receptionist.
BSB31115 Certificate III in Business Administration (Medical) will give you the background understanding needed to move into this secure and respected career.
Benefit from studying online, but in a supported environment. Enrol now or give us a call to talk about your career goals.