This qualification starts you off with the essential knowledge and skills to work in a warehouse environment. Legal obligations under Workplace Health and Safety laws, Chain of Responsibility and Fatigue Management laws are addressed in a practical way. In addition, our subjects cover options like: picking and despatching goods; receiving and replenishing stock; and also working in a baggage handling or mail handling role. Critical communication skills are also covered to ensure that you can work effectively with colleagues and internal customers.
Start and study anytime
24/7 access to courses
Dedicated student adviser
offered under the Certificate II in Warehousing Operations
Select 1 elective subject
This subject covers the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a warehouse or logistics workplace. This is a great entry level subject to help you act and respond to emergency incidents in a safe manner; and undertake safety housekeeping activities.
This subject addresses the skills and knowledge required to work effectively in a logistics, store or warehouse environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team. A number of practical workplace activities are undertaken and used as assessment evidence to ensure the new employee gets started in the right way.
Any person who has some role in the transport and storage of goods (called the supply chain) is responsible for safety. This requires having skills to identify and manage fatigue; determine and calculate load mass; and ensure compliance with vehicle and storage limits. This is a key subject to ensure you are aware of legal obligations and practical ways to meet them.
This subject provides an overview of warehouse operations and includes identifying products, understanding the sections within a warehouse and specific storage areas. It develops skills in examining quality, reporting on products, as well as using inventory and labelling systems to identify and locate products.
Picking and processing orders and safely loading and unloading goods is the primary focus of this subject. Understanding the way the warehouse functions ensures efficient despatch of goods.
Receiving of goods to replenish stock requires awareness of: product storage requirements; what to look for when checking and inspecting goods on arrival; and completing receival documentation. This subject also looks at unloading, unpacking and storing protocols.
This subject looks at the business processes and procedures behind baggage handling such as moving baggage manually and mechanically using a conveyor belt system. Work placement in a suitable environment is needed. In addition the skills to ensure security of goods and to identify and action security threats are addressed by this subject.
Where your job role involves sorting mail and parcels this subject will suit. It covers manual sorting and distribution processes as well as initial identification and separation of mail prior to movement to the despatch dock.
Effective communication and interaction with colleagues and customers is a key function in all job roles. This subject covers practical communication and service skills with specific emphasis on working in a culturally diverse workplace. The critical subject looks at the specific needs and demands of a busy logistics, stores or warehouse environment.
This subject looks at the range of documents that have roles in a warehouse and logistics environment and the quality systems that apply. Documents include workplace documents, employment documents and delivery and despatch documents. Assessment is undertaken across the whole period of the course with examination of the different documents applicable to earlier subjects.
Quality Education at a Fair Price
12 months is allowed as the standard part time enrolment term for the Certificate II in Warehousing Operations course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Certificate II in Warehousing Operations
Answer below to confirm your course fees.
A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: