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Financial Services Certificate II FNS20115

A STRONG FOUNDATION TO START A CAREER IN THE FINANCE SECTOR

This Certificate II in Financial Services is the perfect starting point for a career in banking. You will develop a greater understanding of the skills and traits needed to work in an office / branch role. In addition, by looking at personal budgeting and savings plans, you will have the basic financial literacy for a future role as a customer service officer, teller, cashier, lending or administration officer.

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Subject Choices

offered under the Certificate II in Financial Services

Please note that subjects and specific units of competency on offer will vary and may change during your enrolment

Elective subjects may apply and will be determined during the induction process

  • Work Effectively in Banking

    All roles in the financial industry require specific skills to correctly interpret and apply both industry and organisation procedures, guidelines and policies. This Subject will expose you to professional and ethical standards you’ll need to be successful in your finance role with cover the impact of the Privacy Act and relevant codes of practice. It also reflects the team work skills essential to all roles in the sector.

    • Unit(s):
    • BSBWOR203 Work effectively with others
    • FNSINC301 Work effectively in the financial services industry
  • Essential Service Skills

    Customer service is a key function in all job roles, and so engagement of the customer is a critical skill. This subject looks at essential service skills to identify the customers needs and delivering good customer service. As well as skill practicals, there is a small component that looks at how to receive customer feedback positively.

    • Unit(s):
    • BSBCUS201 Deliver a service to customers
    • BSBCUE203 Conduct customer engagement
  • Process Customer Banking Transactions

    In this "retail banking" subject you will learn the practices behind processing a range of financial transactions. This includes cash transactions, cash reconciliation including the detection of errors and processing cheque transactions. Procedures for the use of Teller Cash Dispensers are also covered. You will also gain an understanding of how to accurately verify customer accounts and transaction details using correct procedures.

    • Unit(s):
    • FNSRTS306 Process customer transactions
    • FNSRTS301 Provide customer service in a retail agency
  • Use Business Systems

    Most work roles require the effective use of computers and equipment to input, collect and manage data and information. This subject looks at the technology available to you, and ways to use computer software to organise information and data.

    • Unit(s):
    • BSBWOR204 Use business technology
  • Being Safe at Work

    This subject covers the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a workplace. This is a great entry level subject to help you act and respond in a safe manner and it also covers how to respond to emergency incidents.

    • Unit(s):
    • BSBWHS201 Contribute to health and safety of self and others

Course Fees

Quality Education at a Fair Price

$

880

* - $

2,900

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Traineeships


Course Duration

8 months is allowed as the standard part time enrolment term for the Certificate II in Financial Services course.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate II in Financial Services

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have basic English reading and writing skills, or higher. As a guide - you should have completed Year 10 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    To ensure successful completion of this course you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop; some course work may be completed via mobile devices
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment
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under NSW Smart and Skilled

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under NSW Smart and Skilled

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PLEASE READ! Due to high demand for ACCM courses, we are not currently offering NSW’s Smart and Skilled Entitlement funding for this qualification. 

Please contact the College to check if funded spaces are about to come available as our existing students complete their studies. 

If not, we are happy to discuss other course options or add you to the NSW Smart and Skilled waiting list here.

If you are not able to secure Smart and Skilled funding the maximum cost will be $Price

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

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under ACT Skilled Capital

PLEASE READ BEFORE ENROLLING! Skilled Capital places are limited for each qualification. Before enrolling, please contact the College to check if the qualification you want to undertake is available. If it is available, we will apply for a place on your behalf. Please be aware that placement is not guaranteed.

Eligibility requires you to be an Australian Citizen or New Zealand passport holder resident for more than 6 months, permanent resident visa holder who is a resident or working in ACT, or an eligible visa holder, over 15 and have left school; or i) is undertaking a course of study leading to completion of a year 12 in an alternative program, or ii) has an Exemption Certificate and the selected Skilled Capital qualification is an approved ASBA pathway  This course is funded by the ACT Government.

ACT government subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

The Highest Qualification I have achieved since leaving school and turning 17, or am currently enrolled in, is

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under QLD VET Investment Plan

Eligibility requires you to be an Australian or New Zealand Citizen, permanent resident visa holder who is a resident of QLD, over 15 and have left school, and you to have not already completed this level of qualification after school.  This course is funded by the Queensland Government.

QLD subsidised training program eligibility, fee exemption and concession eligibility can be checked here. If you are not eligible the maximum cost will be $Price.

Registered trainees use the Traineeships fee checker below.

Your total course fees are

$Price

With no more to pay!

This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

An employer looking for cost effective solutions to staff training?

ACCM not only has the experience and expertise, but we also have access to many government subsidised programs to make your investment even more cost effective.

Use the Price Checker to determine the subsidised options in your state.

For Traineeship pricing use the Traineeships Fee Checker below.

Contact us for group discounts available on other programs.

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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$Price

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Go to the Traineeship page for more information.

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

$TNEEnrolmentFee

For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.

Select type of traineeship:

Your indicative Traineeship fee is

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For fully subsidised traineeships ATSI students (except in WA) may be entitled to an exemption. This will be recognised when they enrol.

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Sorry, but this state has not subsidised this traineeship course. We can offer you this course for 

$Price

This quote includes all online learning resources.

Go to the Traineeship page for more information.