The Advanced Diploma of Banking Services Management will help you develop high level skills in managing people performance and the co-ordinating the sale of financial products and services. These are key skills in the ever changing banking sector. Other subjects include organisational change and continuous improvement with a focus on customer service management.
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offered under the Advanced Diploma of Banking Services Management
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
1 - 2 Electives are required
Ethics, compliance and risk, form the foundation of financial institutions. This subject discusses the skills required to apply ethical principles to decision making and to act in line with ethical principles, and to ensure that work practices are compliant and within business risk strategies. Case studies are used to show individuals how to apply ethical frameworks to decide on, carry out, and evaluate the effectiveness of a course of action in response to an ethical and compliance situation in their workplace.
The skills and knowledge required to run a business operation and the steps required to develop and implement a business plan are covered in this subject. Integrated into this are the techniques behind operational planning to ensure the availability of key business resource requirements.
This subject covers the skills and knowledge required to evaluate market data, define new and emerging market trends in financial services and assess the viability of new product development to take advantage of marketing opportunities. It promotes a systematic approach and the use of analytical skills as well as looks at the compliance factors of marketing and selling financial services.
This subject examines industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and the requirements to model and meet expectations of these in all aspects of work.
The need to build positive workplace relationships applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. A range of skills and knowledge is required by leaders to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. High level and influential communication skills are also critical.
Quality Education at a Fair Price
24 months is allowed as the standard part time enrolment term for the Advanced Diploma of Banking Services Management course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Advanced Diploma of Banking Services Management
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A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
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