The Advanced Diploma of Banking Services Management will help you develop high level skills in managing people performance and the co-ordinating the sale of financial products and services. These are key skills in the ever changing banking sector. Other subjects include organisational change and continuous improvement with a focus on customer service management.
Start and study anytime
24/7 access to courses
Dedicated student adviser
offered under the Advanced Diploma of Banking Services Management
Please note that subjects and specific units of competency on offer will vary and may change during your enrolment
Elective subjects may apply and will be determined during the induction process
1 - 2 Electives are required
Ethics, compliance and risk, form the foundation of financial institutions. This subject discusses the skills required to apply ethical principles to decision making and to act in line with ethical principles, and to ensure that work practices are compliant and within business risk strategies. Case studies are used to show individuals how to apply ethical frameworks to decide on, carry out, and evaluate the effectiveness of a course of action in response to an ethical and compliance situation in their workplace.
This subject has been structured to progressively develop the students skill and knowledge in the building, managing and maintaining of customer relationships to support business outcomes. It explains the difference between customer service and customer relationship building; with an emphasis on the skills required for longer term relationship building. This includes considering a range of client relationship strategies and also how to use networking effectively.
The skills and knowledge required to run a business operation and the steps required to develop and implement a business plan are covered in this subject. Integrated into this are the techniques behind operational planning to ensure the availability of key business resource requirements.
This subject covers the skills and knowledge required to evaluate market data, define new and emerging market trends in financial services and assess the viability of new product development to take advantage of marketing opportunities. It promotes a systematic approach and the use of analytical skills as well as looks at the compliance factors of marketing and selling financial services.
This subject examines industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and the requirements to model and meet expectations of these in all aspects of work.
Quality Education at a Fair Price
24 months is allowed as the standard part time enrolment term for the Advanced Diploma of Banking Services Management course.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Advanced Diploma of Banking Services Management
Answer below to confirm your course fees.
A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
Check the current traineeship course fees: