2.1 The College may use information collected from you to:
(a) provide you with information about suitable and similar courses;
(b) personalise and customise your experience on the Website and Webclass;
(c) communicate with you in order to support your enrolment and business relationship or respond to any queries you may have; and
(d) give you the opportunity, from time to time, to receive information about The College news, events, promotions, competitions or services such as emails or 'e-newsletters'. You will of course be able to unsubscribe from such communications.
(e) facilitate the administration of your student records, including confirming and sharing information with government agencies (eg for funded programs) and also verifying authenticity of any qualifications purported to be issued by the College.
2.2 The College does not sell either student or client information to third parties.
2.3 Student and prospective student information will not be provided to anyone unless the College has permission from the student, or is specifically allowed or required to provide the information by law.
- Commonwealth and State Departments of Education (State Training Authorities)
- Employers where the student is a Trainee or the employer has paid for their course
- ASQA the National RTO Registering Body
- The National Centre for Vocational Research (NCVER)
- Student Identifiers Registrar - The Unique Student Identifier Registry (USI)
- Third party providers such as ANZ and Ezidebit to process credit card and direct debit information;
- Collections agents in the event of outstanding payments;
- A Tuition Assurance Scheme;
- Authorised surveying agencies as appointed or undertaken by any of these bodies; or
- Where we have no current contact details with a student or are getting no response and make efforts to trace their contact details by other reasonable means; or
- Where the student has approved it eg an authorisation to release details included in an Enrolment Form that authorises access; or
- Where the disclosure is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of the public revenue; or
- Where we believe on reasonable grounds that the disclosure is necessary to prevent or lessen a serious and imminent threat to the life or health of the student or of another person.
The College will maintain records of the provision of any such information.
2.4 The College will ensure that a party provided the personal information has in place equivalent privacy policies and procedures that will prevent unauthorised use or disclosure of information; and they will not use or disclose the information for a purpose other than the purpose for which the information was given to that party.
2.5 All employer information obtained will be treated as “commercial in confidence” whether so marked or not. This means it will not be revealed to others without the employer’s permission.
2.6 To protect the integrity of nationally recognised qualifications the College will confirm the authenticity of any College Qualification Testamurs and Statements of Attainment purported to be issued by the College without the permission of the student named on that qualification.
2.7 The timing of phone and other interactions with students and clients will be stored, along with brief notes on the discussion points. Recording of the content of such interactions may however only be conducted for training purposes, and only with the express permission of the person being recorded.