Credit Management and Mercantile Courses

Credit management, debt collection and mercantile agents are key roles in our society, with above average job growth in the past ten years.  Complete a specialist course in this field to meet CAPI requirements and to upskill and open up career options.

We help you succeed in your credit and mercantile agent studies by giving you the support of a whole team of Student Advisers, all with real life credit experience. You will have one dedicated Student Adviser who will personally manage your program; and the benefit of a team around them to provide expert assistance in all subject areas.  

What Credit and Mercantile Course is Right For You

  • Wanting to get into a Debt Collection Role

    Certificate III in Mercantile Agents is the required course to meet regulatory requirements in many states. It also provides a solid foundation in the laws that apply to your role.

  • Meeting CAPI Requirements

    Certificate III in Mercantile Agents is the required course to meet regulatory CAPI requirements in many states. It also provides a solid foundation in the laws that apply to your role.

  • Keen to Improve Your Debt Recovery Skills

    If you have existing debt collection skills and have Certificate III in Mercantile Agents, then the next step is Certificate IV in Credit Management. This course also looks at credit approval and risk management.

  • Credit Management Role

    The Diploma in Credit Management is a higher level qualification that is specifically for those in a role managing a credit function. It is suited to those with past or current senior credit experience. Content looks at the key areas of policy development and understanding insolvency.

  • Finance or Mercantile Agents Course

    It is possible to tailor the Certificate III in Financial Services course to include the CAPI requirements and also offer a more general course. This approach involves more subjects and isn’t as streamlined as just doing the Certificate III in Mercantile Agents.

Studying at the College

  • Course Support that Students Rave About

    ACCM helps you succeed in your studies by giving you the support of a dedicated team of Student Advisers with real life industry experience. You will have one dedicated Student Adviser who will personally manage your program; and the benefit of a team around them to provide expert assistance in all subject areas.

    Students actively comment about the supportiveness of their Student Advisers, in particular their skills at passing on their knowledge and making even the hardest subject easy to understand.

  • Quality Learning Materials that get Great Reviews

    Our step by step course materials have been written by industry experts specifically for the College to give you the most relevant and useful learner information you need.

    The resources give you industry insight and understanding by simplifying industry jargon and concepts, and focusing on current real world business practices.

    We pride ourselves on providing high quality learner resources that set you up for success.

    Our students have the opportunity to give us immediate subject reviews so we always have the opportunity to get even better.

  • 24/7 Access to Course Materials

    Everything you need is a click away. Access your course materials 24/7, submit your assessments, update your contact details, view your results and see your assessors feedback.

    All of the course materials are accessed online so that you can complete your subjects at a time and place that suits you. You receive your login details by email within an hour of enrolling!

    You don't need to be connected to the internet all the time though – you can download and then work on the study documents offline.

    If you prefer pen and paper – you can even print your assessments and then scan them when you are ready to submit.

    If you really, really prefer paper and don’t have access to a printer we can print and post. A small fee applies to cover our costs to do this for you.

    For a small number of courses we use specialist textbooks that will be sent to you at no additional cost.

  • No Exams and Great Assessment Help

    There are no stressful exams.

    Our assessments are thorough, but are self-paced and help is only a phone call away.

    You will have a Study Timetable and we will help you keep to it so that you end up with the qualification that you deserve as quickly as is feasible.

  • Regular Contact from Us. Yes - We Call You!

    ACCM is proactive about being in touch. Your Student Adviser will make regular phone calls to check your progress and offer help.

    Study online – not alone; and be supported every step of the way!

  • Start and Study Anytime - Enjoy the Flexibility

    ACCM accepts immediate on-line enrolments giving you the ability to decide when you want to start your study program.

    Within an hour of enrolling you will be emailed your personal login details giving you access to your course materials 24/7 and allowing you the flexibility to choose when and where you study.

    You can also see your personal Study Timetable and have clear goals of when your subjects are to be completed.