The Certificate IV in Information Technology will give you the all-round technical skills you will need for a career in the areas of IT support, networks and troubleshooting. With a wide range of subjects covered, you will be rewarded with a well-rounded IT qualification.
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It is essential that IT professionals work in a safe manner, especially as their roles may involve working with devices that hold electrical current. This subject examines typical WH&S policies and procedures, key safe working practices such as manual handling and storage. It also has three specific safety focussed quizzes on consultation, safety laws and computer equipment safety.
Understanding the need to implement or upgrade technology within an organisation is essential part of any workplace. In this take the student is guided through how to put together a feasibility report towards implementing technology within their current workplace. They will be required to conduct comparisons between solutions as well as detailing ongoing and recurring costs. Within this task the student will also look at the importance of ethics and privacy in an I.T. environment.
Significant cost savings can be made by managing workplace technology in a sustainable way. This subject looks at ways to cost equipment replacement, consumables and maintenance, and how to apply "green" practices that benefit the business as well as the environment.
This subject provides a foundation for working in an IT environment by explaining typical roles and responsibilities and standard IT policies and procedures. Assisting clients and customers through good communication skills is taught, and a simulated real-time support call with the College Trainer helps build practical skills. The last section of the subject delves into the business application of Social Media.
Knowing how to appropriately troubleshoot IT problems is an essential skill to have within any workplace. This subject takes you through a range of technical problems and varying technical testing tools. Students will also learn techniques for phone-based support as well as email support requests and ticketing systems, as well as the requirements of onsite support.
Understanding how the network works is essential towards maximum up-time and reliability. This subject take the student through the core components that make up the network as well as understanding the specific protocols and layers needed to maintain the network stability. It will work through a case scenario to provide the student with some real life practical exercises to assist in setting up a client’s networking environment.
Having a secure network will reduce the chances of external and internal intrusions and threats. To further protect a workplace network this subject exposes the learner to elements such as role-based user security, network auditing and monitoring, encrypting email, wireless security as well as network/system analysing for security breaches.
Due to the growth and changes within the IT environment, workplace systems are constantly required to be updated. This subject will provide the learner with some real-time scenarios towards identifying the current IT environment and placing in suggestions towards meeting a specific benchmark. Furthermore, there will be a section on ongoing support and maintenance of the newly implemented system to ensure continuous and seamless support for the client.
Quality Education at a Fair Price
1,980* - $
12 months is allowed as the standard part time enrolment term for the Certificate IV online TAFE level course in Information Technology.
Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.
for the Certificate IV in Information Technology
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A traineeship is great way to develop the skills of your workforce.
Traineeships combine time at work with training, and can be full-time, part-time or school-based. Trainees must be an Australian Citizen or permanent resident visa holder. Each state determines what subsidised training is available for your trainees in that state.
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