Micro Business Operations Certificate III BSB30315

LEARN THE ESSENTIALS OF HOME OR MICRO BUSINESS OPERATIONS

The Certificate III in Micro Business Operations is a course for those wanting to establish a home or micro business. Course content involves you researching your legal and insurance obligations. Then develop a detailed home or micro business feasibility proposal and learn how to plan for the needed finances for your home business. A range of electives allow you to tailor the course to specific home business needs.

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Online Home Business Course
Study this tafe level course online

If you have a home or micro business idea, as part of this online course determine the viability of your idea. If you have already started your business, key course subjects in the Certificate III in Micro Business Operations will help you organise your home business finances, and comply with taxation and insurance requirements.

Subject Choices
offered under the Certificate III in Micro Business Operations

3 - 4 Electives (E) are required (depending on subjects chosen)

  • Business Opportunities

    This subject steps you through the process to determine if your home, micro or small business idea is a viable one. Key factors like lifestyle needs, market influences and customer demand will be reviewed to identify the type of information you need to properly evaluate your business idea.

    • Unit(s):
    • BSBSMB301 Investigate micro business opportunities

    • BSBSMB302 Develop a micro business proposal

  • Small Business Legal Obligations

    This subject explains in plain english different business ownership structures and types of insurances including public liability and professional indemnity Insurance. Also explained are employment law, contract law, and the latest Australian Consumer Law. Taxation obligations and ways to source professional services for specialist advice and services are covered.

    • Unit(s):
    • BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business

  • Finance Essentials for Small Business

    Finances can be daunting for those considering starting a home or micro business. This subject steps you through the key knowledge you need to know to determine if your business idea will be a profitable one. Learn how to estimate start-up costs, financial viability and projected cash flow for your small business.

    • Unit(s):
    • BSBSMB303 Organise finances for the micro business

    • BSBSMB304 Determine resource requirements for the micro business

  • Deliver Customer Service (E)

    Customer service is a key function in all job roles. This subject covers internal and external customer service delivery. It provides information and knowledge on identifying the customers needs and delivering good customer service. As well as skills practicals, there is a key component that addresses customers with special needs and working in a culturally diverse workplace.

    • Unit(s):
    • BSBCUS301 Deliver and monitor a service to customers

    • BSBDIV301 Work effectively with diversity

  • Purchase Business Resources (E)

    Significant cost savings can be made by managing the purchasing process. This subject looks at ways to cost equipment replacement, consumables and maintenance, and how to follow a companies purchasing procedures.

    • Unit(s):
    • BSBADM311 Maintain business resources

    • BSBPUR301 Purchase goods and services

  • Contribute to Safety (E)

    This subject covers the skills and knowledge required to work in a healthy and safe manner. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a workplace. This is a great entry level subject to help you act and respond in a safe manner and it also covers how to respond to emergency incidents.

    • Unit(s):
    • BSBWHS201 Contribute to health and safety of self and others

  • Customer Complaint Resolution (E)

    Complaint handling skills can be improved by an awareness of how people respond and by adopting a suitable communication approach. In this subject you will also learn about typical procedures that businesses want applied to any complaints received, and how to best adapt your communication to the specific needs of the customer.

    • Unit(s):
    • BSBCMM301 Process customer complaints

  • Write Business Documents (E)

    Learn to develop a good writing style for creating standard business documents such as letters, invoices, memos and emails. You will also get tips on reviewing, proof reading and editing documents, as well as how to safely save and store them. Practical activities ensure that you have the necessary skills to organise information, communicate with work colleagues and write clearly.

    • Unit(s):
    • BSBWRT301 Write simple documents

    • BSBINM301 Organise workplace information

  • Essential Selling Skills (E)

    Essential sales skills include identifying the customers needs and the features of the product or service that will most benefit them. This requires good interpersonal and communication skills as well as the ability to be accurate when processing the sale. This subject covers these essential sales skills.

    • Unit(s):
    • BSBCUE304 Provide sales solutions to customers

    • FNSSAM301 Identify opportunities for cross-selling products and services

  • Leadership Skills (E)

    This subject is specifically designed to lay a strong leadership foundation for learners. Focusing on key leadership elements such as communication, organisational behaviour, being a role model, problem solving, delivering feedback and effective decision making, this subject is perfect for anyone looking to build or enhance their leadership skills.

    • Unit(s):
    • BSBLDR401 Communicate effectively as a workplace leader

Course Fees

Quality Education at a Fair Price

$

1,320

* - $

3,300



Course Duration

8 months is allowed as the standard part time enrolment term for the Certificate III online TAFE level course in Micro Business Operations.

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate III in Micro Business Operations

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have basic English reading and writing skills, or higher. As a guide - you should have completed Year 10 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    To ensure successful completion of this course you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment

Career Possibilities

Course Reviews

Don't just take our word for it

  • “ They enabled me to achieve my dreams of learning in a comfortable, online environment, that suited my needs. ” Janelle D

Are You Suited to be a Home Business Entrepreneur?
Should You Start a Home Business?

Many of us come up with many ideas about a new home business. But how do we differentiate between a whimsical idea and a viable one.

How do we identify when it is the right time to action that idea? Or is it the right step for us?

It is critical to learn to screen and evaluate opportunities effectively in this certificate 3 (tafe level) online course.

This is a snippet from this practical online home business course.

In this section we look at whether your personal circumstances and attributes suit progressing your small or micro business or home business venture. 

Your Personal Commitment Level to Your Home Business Idea

Running a home business is hard work and starting one from scratch is hard work and time consuming.

So you need to have a realistic expectation about the work load and time involved and the commitment to see it through.

Commitment involves: having stamina when things get tough; patience when problems arise; and perseverance to see it through.

If you are passionate about your home business idea and enjoy the type of work you will be undertaking it is easier to stay committed. If however, you don’t like the type of work (notwithstanding your idea might be a great one), maybe it’s not for you, as you may struggle staying committed.

Home and Life Commitments vs Home Business Demands

You may have the business idea, and the commitment, but in some cases your home and life commitments may prevent you focussing on your home business.

Be realistic about the impact of the time requirements (and stress) on your “real” life. You don’t want to end up with a business but have lost your friends and family along the way.

Be mindful that if problems crop up in your home and personal life they will impact your ability to see your business idea through.

Be Realistic about the Skills Needed to Run a Business from Home

Not everyone can be great at everything!

And not everyone realises their own weaknesses.

Consider your home business idea in the realistic context of your strengths AND weaknesses.

If you don’t have the skills, or worse, have some weaknesses that put the implementation of the idea into threat – review your thinking.

That doesn’t always mean giving up the home business idea, but it certainly does mean that you need to have a plan for the way to overcome these issues.

Will the Rewards of a Home Business Meet Your Needs

Let’s face it – almost everyone you talk to dreams of being their own boss.

Assume your business will be successful. Will it give you the financial reward you need (to pay your mortgage for example) and the lifestyle goals you are seeking?

Many ideas about home and micro-business ventures are to allow the home owner to spend more time at home. Consider if this will really give you more “home time” or simply will be more work time, being done from home.

The Disadvantages of Working from Home

Notice we said disadvantages. Most people see the advantages but don’t realistically consider the other side of the coin.

Like the:

  • interruptions
  • distractions
  • temptation to never stop working (or never start)

Nor do they appreciate the:

  • focus needed to Not clean the house or do the gardening instead of working on your business venture
  • lack of work team interaction and support

Learn More in our Online Home Business Course

These are not reasons to give up your home business idea, but they are factors you need to consider and weigh up.

As part of BSB30315 Certificate III in Micro Business Operations you are helped to fully explore these practical issues so that you are in the position to make informed decisions and so that you can identify the many resources out there to help you succeed as a home business entrepreneur.

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Registered trainees use the Traineeships fee checker below.

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This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

Registered trainees use the Traineeships fee checker below.

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This quote includes all online learning resources. There are no hidden costs and we also offer an interest free weekly, fortnightly or monthly direct debit Payment Plan. Select your Payment Plan choices at enrolment.

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