Business Administration (Medical) Certificate III BSB31115

A SPECIALIST MEDICAL ADMINISTRATION COURSE TO HELP YOU ENTER A REWARDING CAREER IN MEDICAL RECEPTION

The Certificate III in Business Administration (Medical) focusses on the specialist skills needed to work in this sector. You will learn about medical terminology, medicare accounts, skills to manage medical supplies and how to manage patient appointments. As well as understanding the workings of a medical practice you will develop essential touch typing skills.

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Online Medical Receptionist Course
Study this tafe level course on-line

Being a medical receptionist is a rewarding role. In this course, as well as learning specific skills in medical subjects, the electives allow a choice of specialisation in Microsoft Office applications such as Word, Excel, PowerPoint presentations and desktop publishing. Or select the option of accounts clerical electives. Either way you will benefit from specialist medical receptionist skills as well as an all-round administration qualification that can be tailored to suit your needs.

Subject Choices
offered under the Certificate III in Business Administration (Medical)

1 - 2 electives are required (depending on subjects chosen)

  • Work in a Medical Environment

    This short introductory subject looks at ways to protect the privacy and confidentiality of patients and their care plans. Scenarios are used to look at potential breaches of confidentiality and privacy, and how to prevent and address them. Security with respect to accessing medical computer software and electronic information and data is also examined.

    • Unit(s):
    • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment

  • Keyboarding Skills

    Keyboarding Skills focuses on developing touch typing skills, and also using keyboard functions and short cuts. Important proofreading tips as well as safe computer work practices are addressed. Students are allowed to practice online with this subject so that they can achieve 30 words per minute at an accuracy of 98% and are issued a separate document evidencing their typing speed.

    • Unit(s):
    • BSBITU307 Develop keyboarding speed and accuracy

  • Contribute to Safety In Medical Practices

    This subject covers the skills and knowledge required to work in a healthy and safe manner within a medical practice. You will learn to recognise hazards, the importance of safety signs and how to raise safety issues within a workplace. This is a great entry level subject to help you act and respond in a safe manner and it also covers how to respond to emergency incidents.

    • Unit(s):
    • BSBWHS201 Contribute to health and safety of self and others

  • Medical Receptionist

    Working in a medical practice in a receptionist or administration role requires a wide range of skills that are covered in this subject. Learn effective scheduling of appointments and establishing and maintaining patient records. Build an understanding of the Australian health care system; about Medicare; and look at typical billing procedures. You will also cover good practice in managing and maintaining stock levels from ordering through to safe disposal.

    • Unit(s):
    • BSBMED303 Maintain patient records

    • BSBMED302 Prepare and process medical accounts

    • BSBMED304 Assist in controlling stocks and supplies

    • BSBADM307 Organise schedules

  • Medical Language and Documents

    Build an understanding of the terminology used in the medical world in this interesting subject. As well as covering medical correspondence and documents, this subject includes information on the major systems of the human body and common medical words and abbreviations. More importantly, completing this subject will give you a good understanding of word structures and how to pronounce medical terms. These are key skills needed to efficiently undertake the role of a medical receptionist.

    • Unit(s):
    • BSBMED301 Interpret and apply medical terminology appropriately

    • BSBWRT301 Write simple documents

    • BSBADM302 Produce texts from notes

    • BSBCMM201 Communicate in the workplace

  • Word Processing Skills (E)

    Learn key word processing skills that will allow you to create template documents, design and prepare multiple page documents, use mail merge and apply styles in accordance with any organisational style guides. You will also learn how to insert tables and images and an excel graph or chart into your word document to improve its readability and appeal.

    • Unit(s):
    • BSBITU303 Design and produce text documents

    • BSBITU306 Design and produce business documents

  • PowerPoint Presentations (E)

    PowerPoint is a powerful tool to prepare easy to read presentations. This subject covers the importance of being clear about the purpose of your presentations and looks at what you will need to do to prepare and plan your PowerPoint Presentation. Learn how to add content to your Presentation including hyperlinks, clip art, sounds and videos.

    • Unit(s):
    • BSBITU302 Create electronic presentations

  • Spreadsheets - An Introduction (E)

    In this introductory subject, learn the fundamentals of working with excel and creating formulas. Content also covers ways to design spreadsheets to improve the layout of information, as well as how to create graphs or charts. You will be amazed at the potential excel offers you to improve work processes and manage data.

    • Unit(s):
    • BSBITU304 Produce spreadsheets

  • Desktop Publishing Introduction (E)

    This specialist desktop publishing subject shows you how to use the program Publisher to learn essential skills to create business cards, flyers, and newsletters. You will learn about using margin guides, text boxes, and inserting information. This subject requires students to download a trial version of Publisher, or to have it already.

    • Unit(s):
    • BSBITU309 Produce desktop published documents

Course Fees

Quality Education at a Fair Price

$

1,320

* - $

3,300



Course Duration

8 months is allowed as the standard part time enrolment term for the Certificate III online TAFE level course in Business Administration (Medical).

Students who are able to commit more time to their course can finish earlier; while Traineeship terms may be longer.

Entry Requirements

for the Certificate III in Business Administration (Medical)

  • Reading and Writing Skills
    The course is an online correspondence course so you need to have basic English reading and writing skills, or higher. As a guide - you should have completed Year 10 schooling, or have proven workplace written communication skills.
  • Spoken English Skills
    To ensure successful completion of this course you must have sufficient English speaking skills to be able to communicate with your Student Adviser over the phone.
  • Numeracy Skills
    Numeracy skills are only required to a basic level eg calculations with calculators.
  • Computer and Internet
    • Access to a Desktop Computer or Laptop
    • Internet access with Internet Explorer 8+, Chrome or Firefox
    • Microsoft Office 2010 Word and Subject specific Office products for chosen electives (ie Excel, Powerpoint, Publisher)
  • Other
    • Ability to study and conduct assessments in a safe environment

Career Possibilities

Course Reviews

Don't just take our word for it

  • “ The level of student support was well above and beyond average. I received phone calls on a regular basis to check up on my progress and see if I had any questions. I was provided with great resources, and any questions I did have were always answered efficiently and professionally. ” Sarah S
  • “ I loved completing the subject Medical Languages, it is very fascinating to complete. ” Genna D
  • “ Extremely thorough assessment questions which are good tools for evaluating knowledge and practical application within a medical office. ” Susannah U

4 Key Facts About Medical Receptionist Roles
Are You Suited to be a Medical Receptionist?

Are you ready to be a medical receptionist or work in medical administration?

Many people choose being a medical receptionist as their career for life. It's a rewarding specialist business administration role. But what makes it right for you?

In this short article we look at the facts behind working in this interesting but often challenging role.

Fact 1: About Working in a Doctors Surgery 

Yes the pay and job opportunities are good, but there is the reality of the workplace to consider. In the typical doctors surgery:

  • the hours can be long, and involve shift work with many surgeries opening from 7am - 7pm
  • you spend hours around people who are sick;
  • you will see some gruesome medical problems; and
  • you will experience some sad times. 

However, working in a doctors surgery can be equally rewarding.  Where else can your entire day be about helping people? Where else do you get to work with like minded people? And there are many happy moments to share with colleagues and patients!

Fact 2: You Can't Replace Receptionists with Computers 

Let's face it, people will always need doctors, and doctors will always need receptionists! This is recognised in the government jobs website Job Outlook, with the prediction that the demand for these roles will increase and not decrease.

How many jobs can you say this for!

Fact 3: There are Part Time and Full time Job Opportunities

Most jobs have an emphasis on being full-time. This doesn't suit all of us, at all times in our lives. According to the government website Job Outlook, only half of current receptionist roles are full-time. This gives those needing flexibility of working hours lots of opportunity for part time and family friendly working conditions. This may not matter to you now, but it may in the future.

Also, if you are thinking about returning to the workforce after having a family, or travelling the world, a career in medical administration is a genuine option. The age profile for those currently in receptionist roles is evenly spread amongst all age groups, making this a good return to work career, or a good starting career. 

Fact 4: You Don't Need a Medical Degree or Nursing Qualification

Although this job is very specialist and does require knowledge about medical words and procedures, you can learn that in this Certificate III in Business Administration (Medical) nationally recognised qualification.

This is ideal for those who haven't fully decided on this as their final career path, or those not interested in full on study. You don't need to commit to expensive and lengthy university courses.

Complete your Certificate III in 8 months (or less). And have the flexibility to study online from anywhere in Australia; but with the support of a specialist College Student Adviser.

And - the Certificate III includes other subjects that are equally valuable in other receptionist and administration roles, giving you career flexibility.

Are You Ready for a Medical Receptionist or Medical Secretary Role?

What differentiates a medical administration role from any other administration job is that you need to be caring and compassionate. That doesn't mean administration staff in offices aren't; but in medical admin it's an essential requirement. 

On the reception desk, you will often be the first and last person the patient will see as they arrive and leave the practice.  The fact that you care will show to the patient (and the doctor).

As with any specialist administration career, you will need lots of knowledge. You can learn this on-the-job, and/or by completion of BSB31115 Certificate III in Business Administration (Medical). And let's face it, who in their personal lives, wouldn't benefit from more knowledge of medical and health issues.

Learn More in our Online Medical Receptionist Course

There are great reasons to consider a career as a medical receptionist. 

BSB31115 Certificate III in Business Administration (Medical) will give you the background understanding needed to move into this secure and respected career. 

Benefit from studying online, but in a supported environment. Enrol now or give us a call to talk about your career goals.

 

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